IT Trainer
1 month ago
West Palm Beach, United States
Gravity IT Resources
Full time
Position Title: IT Trainer
Employment Type: Contract (Potential for conversion) – 6+ months
Location: Palm Beach Gardens (2-3 days onsite)
Work Authorization: US Citizen / Green Card Holder
Position Overview:
The IT Trainer will provide both in-person and virtual training programs for new IT products and services. The trainer will also support process mapping and value stream mapping initiatives by delivering targeted training sessions.
Key Responsibilities:
- Training Delivery (50%):
- Conduct in-person and virtual training sessions on new IT products.
- Teach value stream mapping based on process analyst inputs.
- Assist with coaching and answering trainee questions.
- Training Preparation (50%):
- Develop and prepare training materials, including presentations.
- Utilize tools like Mural and Menti for interactive and visual collaboration.
- Create training content using MS Office products, especially PowerPoint.
Top Required Skills:
- Training Experience (5-6 years):
- Proven experience conducting in-person and virtual trainings in an IT environment.
- Experience with IT product infrastructure and enterprise architecture training is a plus.
- Knowledge of Agile and Kanban methodologies is beneficial.
- Training Methodologies (5-6 years):
- Strong understanding of kinesthetic, audio, and visual training techniques.
- Ability to provide real-world examples and applications of training material.
Tool Proficiency:
- Experience with Mural and Menti (or similar tools) for visual collaboration.
- Strong proficiency in MS Office products, particularly PowerPoint.
- Overall Training & Development Experience:
- Background in training and development within an IT environment.
- Open to former teachers and individuals with Agile and mentorship experience.
Preferred Characteristics:
- Excellent communication skills
- Willingness to learn and adapt to new tools and techniques
- Comfortable speaking in front of both virtual and in-person groups
- Strong organizational and presentation skills