Digital Communications Manager

4 weeks ago

San Francisco, California, United States University of California San Francisco Full time

Digital Communications Manager
MED-CORE-ADMIN-CHAIR

Full Time

76631BR

Job Summary

The Department of Medicine (DOM) seeks an innovative digital communications manager to advance our mission through dynamic support of our communication initiatives, including the development and enhancement of our websites and newsletters. This pivotal role reports to the DOM associate chair for administration and collaborates extensively with various stakeholders and units, aligning with UCSF's established communication frameworks to deliver concise, engaging, and user-centric information. The role demands proficiency in developing cutting-edge digital content and adeptness in both content strategy and project management.

As an adept communications expert, the chosen candidate will craft sophisticated designs and layouts for diverse, complex digital platforms, optimize web presence through SEO, and formulate compelling content strategies for both newsletters and websites.

The role encompasses the creation of newsletters, meticulous website management, and the timely update of both internal and external webpages to accurately mirror the DOM's vibrant activities and programs across research, clinical, education, and public service domains. The digital communications manager will also enhance DOM's digital outreach through effective management of web portals and other online tools designed to propel DOM initiatives.

The ideal candidate will excel in managing multiple projects with overlapping deadlines and demonstrate a strong initiative, coupled with outstanding verbal and written communication skills.

Applicants will be asked to present a portfolio showcasing their expertise and accomplishments in digital communications.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search )

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) at UCSF. The mission of the Department includes research, teaching, patient care, and public service. The DOM has an annual budget of ~$650M across three sites with ~3,000 employees. The DOM comprises 24% of all UCSF faculty, 29% of the SOM's faculty, and 19% of the SOM budget. For the past 30 years, the DOM has consistently ranked among the top four departments of medicine in the country, and in the last several years, the department has been the number one recipient of NIH research dollars. The DOM has 17 ACGME and 15 non-ACGME fellowship programs, and its internal medicine residency has consistently been ranked as one of the top programs in the country.

Required Qualifications

Bachelor's degree in website content strategy/writing/communications or related area and three or more years of related communications experience; or equivalent combination of education and experience
Thorough knowledge of content management systems and / or relevant web applications used for web production and organization-specific computer application programs. (e.g. Drupal, WordPress)
Thorough knowledge of the fundamentals of web design and user experience, including skill to design in an appealing, lively and relevant way
Thorough knowledge of software programs (e.g. MailChimp, Adobe Creative Suite, etc.)
Thorough skilll in creating effective web sites
Thorough knowledge of a variety of programming languages (HTML, CSS, JavaScript, and jQuery)
Thorough knowledge of code versioning tools such as Git
Thorough knowledge of the fundamentals of writing, grammar, syntax, editorial style, and punctuation, including skill to write in a clinical setting
Thorough understanding of technical language and requirements of the assigned work
Thorough skills to create clear, easy-to-navigate, informative, accurate, well-designed, and functional web sites that provide web content consistent with the organization's message and in keeping with management directives and client objectives
Thorough understanding of institutional processes, procedures, and applicable rules and regulations for web communications, including web accessibility standards
Thorough technical skills in computer applications for web production, image handling, publishing and design, illustration, presentation preparation, animation, web interaction, and / or other state-of-the-art web communication capabilities
Thorough interpersonal communication skills
Experience using APIs to utilize commercial and open-source software
Front-end Development programming languages

Preferred Qualifications

Ability to work in multidisciplinary teams with other professionals such as back-end developers and project managers

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