Customer Success Manager, US REMOTE

Found in: beBee jobs US - 2 weeks ago


San Francisco, California, United States Samsung SDS America Full time

Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-facing skills to join our Solution Sales Team. In this role, you will be responsible for ensuring the successful adoption, retention, and satisfaction of our enterprise customers.As a Customer Success Manager, you will build strong relationships with customers, understanding their business needs and providing strategic guidance to help them achieve their goals.As a Customer Success Manager, you will play a key role in guiding our clients through their digital transformation journey, ensuring the successful adoption and optimization of our solutions, and fostering long-term relationships.Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations.Customer Advocacy and Feedback Loop: Serve as the voice of the customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs.4+ years of B2B SaaS experience in Customer Success or Account Management roles.6+ years of B2B SaaS experience in Customer Success or Account Management rolesKnowledge in mobility solutions, mobile security and enterprise mobility management.


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    Found in: beBee jobs US - 1 week ago


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