Current jobs related to Scheduling Specialist Ambulatory Contact Center Somerville, MA - Somerville, Massachusetts - Mass General Brigham
-
LPN - Somerville MA
1 week ago
Somerville, Massachusetts, United States Cambridge Health Alliance Full timeJob SummaryWe are seeking a skilled Licensed Practical Nurse to join our multidisciplinary team at the CHA Obstetrics & Gynecology Center Somerville. As a key member of our clinical team, you will provide patient-centered care to a diverse population with OB and GYN needs in a culturally competent environment.ResponsibilitiesConduct patient-centered...
-
Somerville, Massachusetts, United States Soliant Full timeJob Title:Full-Time School Speech-Language Pathologist (SLP)Location:Somerville, MassachusettsPosition Type:Full-Time but will consider Part-TimeOverview:Soliant is seeking a dedicated and passionate School Speech-Language Pathologist (SLP) to support students' communication skills and academic success in Somerville, MA.Responsibilities:Conduct comprehensive...
-
Physical Therapy Assistant
3 hours ago
Somerville, Massachusetts, United States Mass General Brigham Full timeJob Title: Physical Therapy AssistantMass General Brigham is seeking a highly skilled Physical Therapy Assistant to join our team in Somerville, MA.Job Summary:We are looking for a dedicated and compassionate Physical Therapy Assistant to provide high-quality patient care in our ambulatory, inpatient, operative, and procedural settings. The successful...
-
Somerville, Massachusetts, United States Soliant Full time{"title": "Full-Time On-Site Physical Therapist Opportunity", "subtitle": "Join Soliant in Somerville, MA", "content": "Energize your career as a Full-Time On-Site Physical Therapist with Soliant in the picturesque Somerville, MA, and its inviting surrounding areas.We are seeking a highly skilled and compassionate Physical Therapist to join our dynamic...
-
Nurse Ambulatory Care Specialist
3 days ago
Somerville, Massachusetts, United States Mass General Brigham Full timeAbout the RoleMass General Brigham is seeking a skilled Registered Nurse (RN) to join our Ambulatory Care team in Somerville, Massachusetts.This is an ongoing opportunity to work in a dynamic and patient-centered environment, providing high-quality care to patients in an outpatient setting.Key ResponsibilitiesProvide direct patient care, including phone...
-
Somerville, Massachusetts, United States Soliant Full time{"title": "Speech Language Pathologist Position in Somerville, MA", "content": "Job SummarySoliant is seeking a dedicated and passionate School Speech-Language Pathologist (SLP) to support students' communication skills and academic success in Somerville, MA.ResponsibilitiesConduct comprehensive assessments to identify speech and language disorders.Develop...
-
Somerville, Massachusetts, United States Soliant Full timeSpeech-Language Pathologist Opportunity in Somerville, MAWe are seeking a dedicated and passionate Speech-Language Pathologist to join our team in Somerville, MA. As an integral member of our educational community, you will play a crucial role in supporting students' communication skills and academic success.Responsibilities:Conduct comprehensive assessments...
-
Physical Therapist
1 week ago
Somerville, Massachusetts, United States Soliant Full timeJob Opportunity: School Physical TherapistWe are seeking a dedicated and passionate Physical Therapist to join our team in Somerville, MA. As a School Physical Therapist, you will have the opportunity to make a positive impact on the lives of students and help shape their educational experience.About the Role:Collaborate with teachers, parents, and...
-
Physical Therapist
2 weeks ago
Somerville, Massachusetts, United States Soliant Full timeJob Opportunity: School Physical TherapistWe are seeking a dedicated and passionate Physical Therapist to join our team in Somerville, MA. As a School Physical Therapist, you will play a vital role in helping students achieve their full potential.About the Role:Collaborate with teachers, parents, and administrators to develop and implement individualized...
-
Dialysis Nurse Position in Somerville, MA
1 week ago
Somerville, Massachusetts, United States TotalMed Staffing Full timeExciting Travel Nursing OpportunityTotalMed Staffing is seeking a skilled Dialysis Registered Nurse for a challenging travel nursing assignment in Somerville, MA.Key Details:Shift: 3x12 hour daysDuration: 13 weeksPay: Competitive weekly rateAbout TotalMed Staffing:We provide flexible staffing solutions that meet the unique needs of healthcare professionals....
-
Physical Therapist Opportunity in Somerville, MA
2 weeks ago
Somerville, Massachusetts, United States Soliant Full timeFull-Time On-Site Physical Therapist OpportunityEnergize your career as a Full-Time On-Site Physical Therapist with Soliant in the picturesque Somerville, MA area. If you are ready to make a lasting impact on the lives of patients and join a dynamic healthcare team, we invite you to explore this exciting opportunity.Responsibilities:Conduct comprehensive...
-
Physical Therapy Assistant
6 days ago
Somerville, Massachusetts, United States Mass General Brigham Full timeAbout the RoleWe are seeking a skilled Physical Therapy Assistant to join our team at Mass General Brigham in Somerville, Massachusetts.The successful candidate will provide high-quality support to our Physical Therapists, ensuring the best possible care for our patients.Key ResponsibilitiesAssist Physical Therapists with clinical tasks, including...
-
Recruitment Specialist
10 hours ago
Somerville, Massachusetts, United States City of Somerville Full timeJob SummaryThe City of Somerville is seeking a highly skilled Recruitment Specialist to join our team. As a key member of our Human Resources department, you will be responsible for partnering with hiring managers to attract and source diverse qualified applicants, and providing an exceptional candidate experience throughout the hiring process.Key...
-
Recruitment Specialist
6 days ago
Somerville, Massachusetts, United States City of Somerville Full timeJob SummaryWe are seeking a highly skilled Recruitment Specialist to join our team at the City of Somerville. As a key member of our Human Resources department, you will be responsible for partnering with hiring managers to attract and source diverse qualified applicants, and providing an exceptional candidate experience throughout the hiring process.Key...
-
Somerville, Massachusetts, United States Soliant Full timeSpeech-Language Pathologist Job DescriptionWe are seeking a dedicated and passionate Speech-Language Pathologist to support students' communication skills and academic success in Somerville, MA.Responsibilities:Conduct comprehensive assessments to identify speech and language disorders.Develop individualized treatment plans tailored to students' needs and...
-
Recruitment Specialist
5 days ago
Somerville, Massachusetts, United States City of Somerville Full timeJob SummaryThe City of Somerville is seeking a highly skilled Recruitment Specialist to join our team. As a key member of our Human Resources department, you will be responsible for partnering with hiring managers to attract and source diverse qualified applicants, and providing an exceptional candidate experience throughout the hiring process.Key...
-
Recruitment Specialist
16 hours ago
Somerville, Massachusetts, United States City of Somerville Full timeJob SummaryThe City of Somerville is seeking a highly skilled Recruitment Specialist to join our team. As a key member of our Human Resources department, you will be responsible for partnering with hiring managers to attract and source diverse qualified applicants, and providing an exceptional candidate experience throughout the hiring process.Key...
-
Somerville, Massachusetts, United States Somerville School District Full timeAbout the PositionWe are seeking a highly skilled and knowledgeable Occupational Therapist to join our team at the Somerville Partnership for Young Children (SPYC). As part of our effort to advance high-quality programming, the Itinerant Occupational Therapist will work directly with early education classrooms across the city to ensure consistency and...
-
Somerville, Massachusetts, United States Sunbelt Staffing Full timeJob OverviewWe are seeking a dedicated and experienced School Nursing RN to join our esteemed client's team in Somerville, MA. As a School Nurse, you will play a vital role in providing medical care and support to students, ensuring their health and well-being.Key ResponsibilitiesProvide medical care and first aid to students, including administering...
-
Parking Enforcement Specialist
4 weeks ago
Somerville, Massachusetts, United States City of Somerville Full timePosition OverviewThe Parking Enforcement Specialist is responsible for upholding all parking regulations and ordinances within the designated areas. This role involves monitoring parking compliance, issuing citations for violations, and ensuring the smooth operation of parking facilities.Key ResponsibilitiesEnforce parking rules and regulations as...
Scheduling Specialist Ambulatory Contact Center Somerville, MA
4 months ago
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.
We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.
Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
The Opportunity
We are seeking full-time Scheduling Specialists to support Ambulatory patients and providers. This is a telephone-based position operating in a call center style department; there is no face-to-face interaction with patients or other customers. Responsibilities include fielding incoming phone calls, handling online requests, performing patient registration, placing outbound phone calls, and scheduling appointments. Our goal is to ensure that patients, referring providers, and other customers receive timely, efficient, and high-quality service. In this role, you get the opportunity to directly impact patient experience and help us drive healthcare forward
Location
Our Ambulatory Access Center team is based out of our Mass General Brigham headquarters located in Assembly Row (Somerville, MA). Our 160-person office suite serves as the onboarding/training hub for the Schedulers, Referral Coordinators, Registration Specialists, and Clinical Advice/Triage Nurses that join our team as part of our Ambulatory Care Transformation Initiative. Employees are expected to be onsite for all hours worked during the first 90 days of employment for onboarding/training. There are possible options for hybrid work after the successful completion of the training program, based on performance. This role is M-F 40 hours required.
Qualifications
Qualifications
Education
- High School Diploma required
- Associate's Degree preferred
- Completion of a certified Medical Terminology course preferred
- Medical office or health care or other relevant experience required
- Prior customer service work experience, specifically in a contact/call center environment preferred
- Basic computer skills, including proven ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality required
- Epic experience strongly preferred
- Monday Through Friday 40 hours per week onsite at our Assembly Row MGB Office
- Shifts are 8:00am-4:30 and / or 8:30am-5:00, Training starts at 8am ET, this is required for the first 2-4 weeks.
- Onsite M-F at Assembly Row, a hybrid model to be discussed after the first 90 days
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.