Onboarding Specialist, People and Culture

2 weeks ago

Missoula, Montana, United States University of Montana Full time

Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College.

*Do not apply through or use easy apply through *.

The new People and Culture sector at the University of Montana (UM) invites applications for an Onboarding Specialist to oversee the: organization, implementation, and management of the university-wide orientation, onboarding, and coordination of training programs for all new UM employees. As the Onboarding Specialist you will facilitate an effective, supportive introduction to employment with the university for all incoming new hires. You will support a consistent and seamless delivery of the UM employee onboarding experience by partnering with: Human Resource Services (HRS) and Office of Organizational Learning and Development (OOLD) colleagues working within the People & Culture sector, and other campus stakeholders.

Responsibilities:

  • Guides new employees to complete new hire paperwork, confirm work authorization (I-9 completion and E-Verify) and attend required orientation
  • Collaborates with other services to request basic employee access/login credentials for new employees and resolves any access issues
  • Develops and updates new employee orientation learning objectives, organizes and hosts ongoing new employee orientation sessions, and determines optimal delivery method, including both online and in-person programs
  • Collaborates with campus colleagues to organize and offer the university-wide employee onboarding program
  • Collaborates with the Office of Organizational Learning and Development and subject matter experts to provide recurring training for new employees on UM systems, required software, and UM processes and policies
  • Maintains knowledge of best practices in adult education trends, developments, and service strategies
  • Collects data and generates reports related to impact of orientation and onboarding programs; evaluates data to recommend continual process improvement
  • Recommends new approaches, modifications or changes that will improve the experience and efficiency of orientation and onboarding programs
  • Maintains online content, including employee resource and informational guides and handbooks to support orientation and onboarding goals
  • Remains current on eLearning tools, Learning Management System (LMS) and related systems technologies; implements them where appropriate
  • Ensures programs are accessible and coordinates with the ADA Coordinator as needed

Required Skills

  • Demonstrated service aptitude, which includes knowledge of customer service practices and the ability to adapt service delivery to customer expectations
  • Demonstrated, strong written and verbal communication skills that foster open and inclusive communication among diverse stakeholder groups and at varying levels of the organization
  • Demonstrated ability to develop collegial working relationships and collaborate with colleagues
  • Ability to manage multiple priorities, including resolving and trouble-shooting issues related to onboarding in a timely and supportive fashion
  • Experience facilitating events, trainings, or similar activities
  • Ability to use Microsoft Office applications such as PowerPoint, Word, Outlook, and Excel
  • Demonstrated attention to detail
  • Highly developed ability to maintain strict confidentiality when working with proprietary and sensitive information

Minimum Required Experience

  • High school diploma, two (2) years of related experience, or an equivalent combination of experience and education

Preferred Qualifications

  • Knowledge of or ability to learn best practices for assessing training needs and developing and delivering training content
  • Ability to use and become proficient in human resource information systems
  • Utilizing data and assessment outcomes for communication and to make continuous improvements for programs and services

About UM and Missoula

The University of Montana is a flagship, R1 research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of "mission first, people always"; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Position Details

Position Title:Onboarding Specialist (Personnel Associate II)

Position Number: 013560

Department: People and Culture/HRS and OOLD

Work Schedule: Full-time, 1.0 FTE (40 Hours a week),

Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

An alternative work schedule including hybrid work options may be permitted as approved by supervisor; however, position is located in Missoula, MT and not available as a fully remote position.

Salary:$20.274/hr

Union Affiliation: NONE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan,

partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans' or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

How to Apply

Application Deadline: Tuesday, December 12, 2023 by 11:59 PM (Mountain Time)

Candidates are required to submit the following materials online via "New Resume/CV" button below.

A complete application Includes:

Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as "Dear Search Committee" or "Dear Hiring Manager" is acceptable.Detailed Resume – listing education and describing work experience.Professional References – names and contact information for three (3) professional references.

*Applying through or easy apply through may result in submission of an incomplete application. Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section. It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above.

Missoula, Montana, United States


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