Patient Services Representative

1 month ago

Edina, Minnesota, United States i-Health Full time

The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.

This is a full-time position working anywhere between 6:30 am and 5:00 pm M-F out of our Edina clinic.

A $1,500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions:
  • Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
  • Verify and document insurance information as defined by current business practices
  • Accurate and timely scheduling of new and existing patients in the current practice management system
  • Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
  • Chart preparation and management
  • Maintain a working knowledge of health care plan requirements and health plan networks
  • Maintain timely communication with patients, families, and staff
  • Assist in various areas of the clinic as needed
  • Any and all other duties as assigned

Education and Experience Requirements:

  • High School diploma/GED or equivalent
  • Proficient in Microsoft Word, Outlook, and Excel
  • Customer Service experience required
  • Administrative or Medical Office experience preferred

Essential Requirements:

Ability to:

  • Comply with company policies, procedures, practices and business ethics guidelines.
  • Complete job required training.
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
  • Demonstrate prompt and reliable attendance
  • Work in the clinic during business hours
  • Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
  • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
  • Communicate and interact in a respectful and professional manner
  • Prioritize workload while being flexible to meet the expectations of the daily operations
  • Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
  • Understand and execute a variety of instructions
  • Effectively operate equipment and communicate on and operate the phone system
  • Work independently with minimal supervision
  • Travel to other work locations, if required

Performance Expectations - i-Health's Core Values:

  • Integrity - Do the right thing and take responsibility for what you do and say
  • Service - Consistently contribute to deliver an exceptional experience
  • Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
  • Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
  • Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

  • Clinic setting

Notes

  • Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
  • This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.

  • Patient Services Representative

    7 days ago

    Edina, Minnesota, United States i-Health Full time

    The Patient Services Representative is responsible for patient registration and check in as well as patient phone calls.This is a full-time position working M-F from 8:30 am - 5:00 pm out of our Edina and Maple Grove locations. The schedule will also involve working every 11th Saturday out of Maple Grove.ogi | Obstetrics, Gynecology & Infertility is an...

  • Patient Services Representative

    7 days ago

    Edina, Minnesota, United States i-Health Full time

    The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.Part-time role, every other weekend Sat & Sun 8 am - 8 pm out of our Edina location.A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for a sign-on...

  • Patient Services Representative

    1 month ago

    Edina, Minnesota, United States i-Health Full time

    Be the Difference Are you looking to take that next step in your healthcare career where you can make an impact and Be the Difference to patients, their families, and the community? Then ogi | Obstetrics, Gynecology & Infertility has opportunities for youThe Patient Services Representative is responsible for patient registration and check-in, as well as...

  • Nursing Station Technician

    1 day ago

    Edina, Minnesota, United States Fairview Health Services Full time

    OverviewWe at M Health Fairview are looking for a Nursing Station Technician at Southdale Hospital in Edina, MN This position is 70 hours every two weeks on the Night shift, for 12 hour shifts, and every third weekend, and is eligible for benefits such as medical, dental, and more. Check out the benefit link here: Fairview Southdale Hospital offers care to...

  • Surgery Scheduler

    10 hours ago

    Edina, Minnesota, United States i-Health Full time

    The Surgery Scheduler is responsible for coordination of clerical, scheduling duties and phone calls. Also responsible for coordination of registering patients, as necessary.This is a full-time position working M-F from 8:00 am - 4:30 pm out of our Edina and Plymouth locations.Haugen OB/GYN is an operating division of Infinite Health Collaborative...

  • Clinical Assistant

    10 hours ago

    Edina, Minnesota, United States i-Health Full time

    The Clinical Assistant is responsible for providing patient care in the clinic and related administrative duties.This is a full-time position working M-F between the hours of 7:30 am and 5:00 pm out of Midwest Plastic Surgery in Edina, MN.Midwest Plastic Surgery is an operating division of Infinite Health Collaborative (i-Health), a group of local medical...

  • Clinical Assistant

    1 day ago

    Edina, Minnesota, United States i-Health Full time

    This role is responsible for providing patient care in the clinic and related administrative duties. This is a full-time position. Our of our Edina& Eagan locations. Monday at Edina 8:30 - 5pmTuesday 7am - about 3pmWednesday at Eagan 8:30 - 5pmThursday various hours between 7am - 5pmFriday 7am - about 12pmA $1500 sign-on bonus will be offered, payable on...

  • Medical Receptionist

    1 month ago

    Edina, Minnesota, United States PrairieCare Full time

    Medical ReceptionistCategoryAdministrative/ClericalJob LocationsUS-MN-EdinaTypeFull-TimeAbout UsWe are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement...

  • Licensed Practical Nurse

    1 day ago

    Edina, Minnesota, United States PrairieCare Full time

    Licensed Practical Nurse - ClinicCategoryNursing - HealthcareJob LocationsUS-MN-EdinaTypeFull-TimeAbout UsWe are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career...

  • Registered Nurse, OR Circulator

    2 weeks ago

    Edina, Minnesota, United States Revo Health Full time

    The Operating Room (OR) Circulator - Registered Nurse is responsible for the delivery of optimum quality care to patient while in the OR of the Surgery Center. PT role, FTE .8, M-F 8-hour shifts typically 6:30 a-5p, no w/e, holiday or on call out of our Edina Specialty Surgery Center.Revo Health is a professional services company that partners with multiple...

  • Advanced Practice Provider

    1 day ago

    Edina, Minnesota, United States i-Health Full time

    The Advanced Practice Provider is responsible for providing primary care services, including assessing, diagnosing, prescribing, treating, and educating patients. Works closely with physicians and other clinicians in a team approach to patient care. Specialized in Women's Health / Obesity.The clinic is open Monday - Friday, 8am-5pm. This role would be...

  • Nurse Practitioner

    1 day ago

    Edina, Minnesota, United States i-Health Full time

    The Nurse Practitioner is responsible for providing primary care services, including assessing, diagnosing, prescribing, treating, and educating patients. Works closely with physicians and other clinicians in a team approach to patient care. Specialized in Women's Health, Obstetrics, Gynecology, and Infertility.This is a part-time (0.6 FTE) position working...

  • Registered Nurse, Pre/Post-Op

    1 month ago

    Edina, Minnesota, United States i-Health Full time

    The Pre-Op/PACU Registered Nurse (RN) is responsible for the delivery of optimum quality care to patients while in Pre-Op, PACU, and Phase ll of the Surgery Center.Part-time role, Monday-Friday with one rotating day off per week. Two 10hr shifts and two 8hr shifts with varying start times at our Edina Specialty Surgery Center.Revo Health is a professional...

  • Medical Assistant

    1 day ago

    Edina, Minnesota, United States i-Health Full time

    The Medical Assistant will focus on providing comprehensive OB/GYN services throughout all phases of a woman's life. This is a full-time position working M-F from 8:00 am - 5:00 pm out of our Edina location.A $750.00 sign-on bonus will be offered, payable on the first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on...

  • Physician Assistant

    1 day ago

    Edina, Minnesota, United States i-Health Full time

    The Physician Assistant is responsible to provide healthcare services to patients in both the clinic and in surgery, under direction and responsibility of physician(s). Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health).Essential Functions:Assist physician in the clinic (e.g., room and prep patients; order x-rays;...

  • Triage Nurse RN

    1 month ago

    Edina, Minnesota, United States i-Health Full time

    The Triage Nurse provides healthcare information, education, recommendations, and general nursing care to obstetric, infertility, & gynecologic patients in the clinic setting. Interacts with patients, physicians, nurse practitioners, clinic staff, & non-Haugen clinic personnel by phone, email, fax, and in person.This is a full-time position working M-F from...

  • Triage Nurse RN

    7 days ago

    Edina, Minnesota, United States i-Health Full time

    The Triage Nurse provides healthcare information, education, recommendations, and general nursing care to obstetric, infertility, & gynecologic patients in the clinic setting. Interacts with patients, physicians, nurse practitioners, clinic staff, & non-Haugen clinic personnel by phone, email, fax, and in person.This is a part-time position working Monday,...

  • Physician Assistant- Minnesota Ophthalmic Plastic Surgery Specialists

    1 day ago

    Edina, Minnesota, United States i-Health Full time

    The Physician Assistant is responsible to provide healthcare services to patients in the clinic (and potentially in surgery), under direction and responsibility of physician(s).Full-time role, Monday - Friday 8 am - 4:30 pm, on-call as well out of our Edina location. Additional work locations: North Metro Surgery Center, Edina Specialty Surgery Center and...

  • Surgical Aide

    3 weeks ago

    Edina, Minnesota, United States i-Health Full time

    The Surgical Aide is responsible for the delivery of optimum quality care to patients and providing assistance in all areas of the Surgery Center.Full-time role, Monday - Friday, 8-hour shifts, hours vary out of our Edina Specialty Surgery Center.Revo Health is a professional services company that partners with multiple healthcare groups to deliver...

  • Surgical Aide

    4 weeks ago

    Edina, Minnesota, United States i-Health Full time

    The Surgical Aide is responsible for the delivery of optimum quality care to patients and providing assistance in all areas of the Surgery Center.Full-time role, Monday - Friday 8:30 am - 5 pm at our Edina Specialty Surgery Center. No weekend or holiday work required.Revo Health is a professional services company that partners with multiple healthcare groups...