Front Desk Agent

4 weeks ago


Fairbanks, Alaska, United States Borealis Basecamp Full time

At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights during the winter, the midnight sun during the summer, and experience Alaska's year-round beauty. We seek dedicated, friendly, energetic people who enjoy interacting with people from all over to join our team.

We are looking for someone to be available to work in Guest Services here at Basecamp. You will be working in Front Desk and Breakfast Service.

  • Front Desk Duties: Greeting guests, checking guests in/out, walking guests to their rooms, answering the phone, scheduling or answering questions regarding activities or tours, providing information about the area, maintaining a clean reception area, assisting with breakfast service, communicating politely and accurately with all other departments. Providing 5-star guest service by communicating well with guests by being friendly and fulfilling guest needs. Any and all duties as assigned. Front desk shifts include day, evening, overnight.
  • Breakfast Server Duties: Set up breakfast service in the main lodge for guests to enjoy breakfast daily. Set up includes preparing food/drinks & dining room for guest arrival. Greeting guests. Helping & interacting with guests during breakfast. Clearing tables, washing, drying and replacing dishes throughout the service. Restocking any food or condiments as needed during the service. Clean up of breakfast service & dining room after service is over. Clean up includes breakdown of food/drinks, cleaning of dining room, restocking of supplies. Breakfast shift is 6 am to 11:30 am daily.

Ability to communicate with staff & guests in a professional manner. Willing to work a flexible schedule. High school diploma/GED. Previous experience preferred. Able to lift, rotate, and place 50 lbs. Willingness to work in the outdoors in the Arctic climate is crucial while having the ability to negotiate uneven terrain in low light. Ability to work on feet for up to 8 hours a day. For all positions at Borealis Basecamp, each and every team member must be willing to help team members out of their regular department and must be able to hold a conversation with a stranger for several minutes. Any & all other duties as assigned.

Season Dates:

Start Date: August 15th

End Date: April 12th

End of Season Bonus: A $1.50 per hour bonus is paid for every hour worked through the season to staff that finish the season. End of season bonus is NOT paid to staff that leave prior to the end of season date of April 12th.

Housing: Onsite staff housing is available at $400 per month. Each room is double or triple occupancy. Common areas with TV, Wifi, computers, dining area, and exercise space. Private bathrooms & laundry facilities. We have a staff chef that prepares lunch & dinner, with breakfast being a self serve continental breakfast of oatmeal, cereal, fruits, etc.

Starting pay: $15 / hr

Opportunity for tips

Hiring full time

Starting Date: August 15th

Ending Date: April 12th


  • Front Desk Agent

    1 month ago


    Fairbanks, Alaska, United States Borealis Basecamp Full time

    At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights during the winter, the midnight sun during the summer, and experience Alaska's year-round beauty. We seek dedicated, friendly,...

  • Front Desk Agent

    4 weeks ago


    Fairbanks, Alaska, United States Borealis Basecamp Full time

    At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights during the winter, the midnight sun during the summer, and experience Alaska's year-round beauty. We seek dedicated, friendly,...


  • Fairbanks, Alaska, United States Borealis Basecamp Full time

    At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights during the winter, the midnight sun during the summer, and experience Alaska's year-round beauty. We seek dedicated, friendly,...

  • Hotel Night Auditor

    1 week ago


    Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please...


  • Fairbanks, Alaska, United States Borealis Basecamp Full time

    At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights and experience Alaska's beauty. We seek dedicated, friendly, energetic people who enjoy interacting with people from all over to...


  • Fairbanks, Alaska, United States Alaskaslist Full time

    Classifieds Options ? Search Team Alaska "Thank you very much. This mode of advertisement has worked well for me." "I've told all of my friends about Alaska's List" "I had 25 people show up for our UAF Cooperative Extension chicken program in Talkeetna.. in little Talkeetna because of your website Thank you." "Just wanted to thank you for all of your help...


  • Fairbanks, Alaska, United States Alaska Airlines Full time

    Company Alaska AirlinesThe TeamOur airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return,...


  • Fairbanks, Alaska, United States North Star Radiology Full time

    Job Summary:Under general supervision, the MRI Technologist will perform MRI exams and procedures on appropriate anatomical regions in accordance with accepted standards of practice and protocols of the individual site radiologist. Additional responsibilities include providing procedure-related patient care and education, maintaining records and...


  • Fairbanks, Alaska, United States La Quinta Inn & Suites Fairbanks Full time

    Our property is seeking a night auditor to join our growing group of hospitality professionals. Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a...


  • Fairbanks, Alaska, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARYThe Housekeeping Attendant (or "Housekeeper") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.Watch A Day in the Life video for Housekeeper...

  • Front Desk Agent

    2 weeks ago


    Fairbanks, United States Chena Hot Springs Resort Full time

    Job DescriptionJob DescriptionHotel Front Desk Agent Job with Free Housing + MealsChena Hot Springs, Fairbanks, AlaskaWe are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska. Notable for our Hot Springs, we also offer a variety of outdoor activities, including Hiking, Camping, ATV/Snowmachine Tours, Dog Sled Rides, and Northern...


  • Fairbanks, United States Comfort Inn Fairbanks Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...


  • Fairbanks, United States Comfort Inn Fairbanks Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...


  • Fairbanks, United States Best Western Plus Chena River Lodge Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...


  • Fairbanks, United States Best Western Plus Chena River Lodge Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...


  • Fairbanks, United States Comfort Inn Fairbanks Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...


  • Fairbanks, United States Comfort Inn Fairbanks Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Agent

    1 month ago


    Fairbanks, United States Borealis Basecamp Full time

    At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights during the winter, the midnight sun during the summer, and experience Alaska’s year-round beauty. We seek dedicated,...

  • Front Desk Agent

    3 weeks ago


    Fairbanks, United States Borealis Basecamp Full time

    At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights during the winter, the midnight sun during the summer, and experience Alaska’s year-round beauty. We seek dedicated,...


  • Fairbanks, United States Comfort Inn Fairbanks Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...


  • Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll...


  • Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll...


  • Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska....


  • Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska....


  • Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll...


  • Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in...


  • Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in...


  • Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll...


  • Fairbanks, United States Comfort Inn Fairbanks Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...

  • Front Desk Agent

    1 month ago


    Fairbanks, United States SpringHill Suites Fairbanks Full time

    Job DescriptionJob DescriptionFront Desk AgentPosition Purpose: Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of...