Hotel Front Desk Clerk

1 week ago

Fairbanks, United States Comfort Inn Fairbanks Full time
Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply nowCompensation:

$17 - $18 hourly

Responsibilities:
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Field customer complaints when necessary
Qualifications:
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
  • Comfortable taking telephone calls and mitigating stressful situations
  • 1+ year of hotel industry experience or related job preferred
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
About Company

Welcome to our pet-friendly Comfort Inn Fairbanks hotel in Alaska. Find our hotel amid all the action, just four miles from Fairbanks International Airport. When you check-in, you'll be greeted with free WiFi, a free hot breakfast, a fitness center, and a business center. At the end of the day, unwind in your guest room with a flat-screen TV, microwave, and mini-fridge. Our hotel also features a marketplace for last-minute needs and a laundry facility for your wardrobe. Of course, rely on a hot cup of coffee anytime.

  • Hotel Front Desk Clerk

    1 week ago

    Fairbanks, United States Comfort Inn Fairbanks Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...

  • Hotel Front Desk Receptionist

    2 months ago

    Fairbanks, United States Comfort Inn Fairbanks Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Hotel Front Desk Receptionist

    3 weeks ago

    Fairbanks, United States Comfort Inn Fairbanks Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Hotel Front Desk Attendant

    2 months ago

    Fairbanks, United States Best Western Plus Chena River Lodge Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Hotel Front Desk Attendant

    4 weeks ago

    Fairbanks, United States Best Western Plus Chena River Lodge Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Hotel Front Desk Receptionist

    1 month ago

    Fairbanks, United States Comfort Inn Fairbanks Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Hotel Front Desk Receptionist

    4 weeks ago

    Fairbanks, United States Comfort Inn Fairbanks Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Clerk

    1 month ago

    Fairbanks, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Front Desk ClerkDepartment: Guest Services Employment Type: Seasonal - Full Time Location: Westmark Fairbanks Hotel and Conference Center DescriptionService Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment....

  • Front Desk Clerk

    3 weeks ago

    Fairbanks, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Front Desk ClerkDepartment: Guest Services Employment Type: Seasonal - Full Time Location: Westmark Fairbanks Hotel and Conference Center DescriptionService Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment....

  • Hotel Front Desk Attendant

    2 months ago

    Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll...

  • Hotel Front Desk Attendant

    3 weeks ago

    Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll...

  • Hotel Front Desk Attendant

    2 months ago

    Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska....

  • Hotel Front Desk Attendant

    2 weeks ago

    Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska....

  • Hotel Front Desk Attendant

    1 month ago

    Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll...

  • Hotel Front Desk Attendant

    1 month ago

    Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in...

  • Hotel Front Desk Attendant

    4 weeks ago

    Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in...

  • Hotel Front Desk Attendant

    4 weeks ago

    Fairbanks, United States La Quinta Inn & Suites Fairbanks Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll...

  • Hotel Night Auditor

    1 month ago

    Fairbanks, United States Best Western Plus Chena River Lodge Full time

    Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll...

  • Hotel Night Auditor

    1 week ago

    Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please...

  • Front Desk Agent

    2 weeks ago

    Fairbanks, United States Chena Hot Springs Resort Full time

    Job DescriptionJob DescriptionHotel Front Desk Agent Job with Free Housing + MealsChena Hot Springs, Fairbanks, AlaskaWe are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska. Notable for our Hot Springs, we also offer a variety of outdoor activities, including Hiking, Camping, ATV/Snowmachine Tours, Dog Sled Rides, and Northern...