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Principal Product Manager

1 month ago

Minneapolis, Minnesota, United States Epicor Full time


Principal Product Manager | eCommerce Solutions
As a Principal Product Manager for eCommerce Solutions at Epicor, you will lead the product strategy and execution for our flagship B2B eCommerce solution, Epicor Commerce. The Product Manager should be a product evangelist, independent thinker, proactive leader, and have excellent communication and presentation skills. This influential leader will liaison with cross functional leaders to deliver a product that prioritizes customer experience, performance, and security. You will be building a differentiated product that meets customer and market expectations, drives business growth for Epicor, and boasts of first-class integrated experience with ERP platforms and products. You will also spearhead innovation with AI and stay abreast of the latest software market trends.

What You Will Be Doing:

  • Help Epicor customers create an outstanding customer experience for their own B2B and B2C customer base.
  • Build product roadmap and partner with product development to deliver the same through quality and timely releases
  • Define business strategy, and support go-to-market plans, product launches, and pricing
  • Manage exec communication and ensure visibility for your business and customers
  • Present in industry webinars and events, drive customer engagement initiatives, and represent voices of customers internally
  • Drive revenue growth and market expansion while using product metrics to track success
  • Analyze potential partner relationships for specific products and manage current partner relationships

What You Will Likely Bring:

  • Overall 8+ years of experience, with 5+ years in product management
  • 3+ years of SaaS eCommerce experience is mandatory.
  • Prior experience with Adobe Magento is strongly preferred.
  • Additional knowledge in PIM and digital marketing would be a plus, but not necessary
  • Bachelor's degree (or equivalent experience)

What Could Set You Apart:

  • Passion for and ability to understand customer needs and deliver great solutions. A track-record for building software that is easy to use with exceptional user experience.
  • Data and detailed oriented with a growth mindset to inform decision-making and deliver on results
  • Proven track record to communicate and collaborate across the organization - from developers, designers, marketing, sales, senior and executive leadership
  • Excellent strategic thinking and prioritization skills. Ability to create a winning roadmap to achieve business goals while making difficult trade-off decisions.
  • Accountable - must embody a strong sense of responsibility for the timely completion of tasks, as well as the responsibility to ensure a shared understanding of shared tasks.
  • Communicative - excellent interpersonal and group facilitation skills including the ability to work with diverse stakeholders and personality types. Ability to bridge the gap between technical and business stakeholders.
  • Assertive - not afraid to be a voice of reason and authority. Willing to hold teams accountable to vision and values.
  • Enthusiastic - must be high-energy and situationally aware. Passionate advocate for delivering value.
  • Transparent - must desire to bring complete transparency to the business and grow business trust.
  • Skilled negotiator who is able to motivate, persuade and build consensus.
  • Stay updated on market and technology trends to drive innovation
  • Customer empathy; process driven, presentation skills


The Product Team

The Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.



About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.



Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.



#LI-MB2 #LI-HYBRID

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