Business Process Control Evaluation Testing-Associate

1 month ago

Tampa, Florida, United States JPMorganChase Full time

Job Description
If you are a strategic thinker passionate about driving solutions and mitigating risk; you have found the right team
The Testing CoE (Center of Excellence) is an essential part of our company, ensuring that we are setting our businesses, clients, customers, and employees up for success. The Testing CoE organization is responsible for evaluating Compliance and Operational risk processes and controls to provide an independent assessment of the control environment and compliance with laws, rules and regulations; report results; as well as define and maintain Testing Procedures.
The Testing CoE covers all firm businesses, corporate functions, and technology. The CoE is part of the Control Management function which is responsible for maintaining a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate compliance and operational risk. The Testing CoE is a critical to supporting both 1line and 2line of defense risk management processes.
Your role in risk identification, control evaluation, and security governance is crucial in advising on complex situations and enhancing the firm's risk posture. Through collaboration and analytical skills, you will contribute to the Testing CoE's overall success and strengthen the firm's compliance with regulatory obligations and industry standards
Job Responsibilities:

  • Assess end to end business processes to identify significant gaps and determine issue root causes.
  • Partners with business units to drive control evaluation, monitoring and testing efforts across multiple business groups, technology domains, and operational functions to identify control gaps as well as opportunities for effectiveness and efficiency improvements
  • Critical thinking skills to apply substantive testing techniques to thoroughly evaluate the effectiveness of high-risk business processes.
  • Assess and monitor risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices.
  • Collaborate with cross-functional teams and stakeholders to support control design and effectiveness.
  • Contribute to the development and/or enhancement of business control environment through recommended control and other updates to the Compliance and Operational Risk Evaluation (CORE ) application
  • Develop and execute robust control test scripts designed to identify control weaknesses, determine root causes, and recommend solutions
  • Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions
  • Participate in meetings with business owners at various levels of management, deliver testing results and support sustainable control enhancements; recognize opportunities to strengthen controls and improve operational efficiency.

Required qualifications, skills and experience:

  • 2+ years of experience or equivalent expertise in risk management, assessment, control evaluations, or a related field with a strong understanding of industry standards
  • Demonstrated ability to analyze complex issues, develop and implement risk mitigation strategies, and communicate effectively with senior stakeholders
  • Proficient knowledge of risk management frameworks, regulations, and industry best practices
  • Have an ability to effectively develop and communicate recommendations based on regulatory guidance and standards

Preferred qualifications:

  • CISM, CRISC, CISSP, CISA, CCEP, CRCM, CRCMP, GRCP,, or other industry-recognized risk and risk certifications
  • A background in auditing and the ability to understand of internal controls
  • Proficiency in MS (Microsoft Suite) Office - Microsoft Word, Excel, Access, and PowerPoint
  • Knowledge of data analytical tools such as Tableau, Altryx or Pythyon
  • Proficient knowledge of (tech, finance, controls etc.)

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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