Employee Experience Specialist

4 weeks ago

Brockton, Massachusetts, United States Daikin Applied Full time

Make your mark at the world's largest HVAC company

Why You'll Love Working for Daikin:

  • We're a group who operates with a people-centered mindset, believing in the unlimited potential of each employee, with a goal of driving our company to its fullest potential.
  • Our goal is to "Perfect the Air We Share". We do this through cutting edge innovation & sustainability efforts while meeting the HVAC needs of thousands of customers - expanding over 160 countries
  • Our culture is unrivaled. Daikin operates under 8 Core Values which are embedded into every aspect of our business. It's through these values that we continuously strive to build a place where everyone can be authentic, feel valued and heard, and have a sense of purpose and belonging.

The Employee Experience Specialist will be responsible for providing functional knowledge and judgement to problem solve and address employee questions and concerns. This is a critical role in ensuring a positive employee experience for the entire employee lifecycle with a focus of providing employee-centric, service-oriented support for the organization. The Employee Experience Specialist provides support in all facets of HR, working with the Centers of Excellence (COE), supporting employee onboarding, offboarding, retention, policy interpretation, and application.

Key Responsibilities Include:

  • Provide HR support to employees on various HR matters, including employee relations, performance management, and talent development, utilizing proper escalation when needed and ensuring consistent interpretation and application of established HR policies and practices throughout the Company
  • Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions and ensure compliance with policies, procedures, and reporting
  • Serve as the first point of contact for employees; responding to inquiries or concerns regarding HR policies, procedures, and programs, pay, and other employee questions
  • Communicate effectively with all levels of the organization to ensure issues are addressed and resolved promptly as well as collaborating with HR Partners to incorporate employee insights into organizational strategies
  • Manage benefits and leave administration, including short-term disability, workers' compensation, ADA, FMLA and personal leave
  • Assist with new hire orientation and facilitate the integration of new employees into the company
  • Conduct training on HR programs and initiatives
  • Provide proactive, innovative, and business-focused HR solutions based on knowledge of the business, employees, and established objectives
  • Ensures consistent interpretation and application of established HR policies and practices throughout the Company
  • Navigate confidential and complex employee relations issues, investigations, and consulting to mid-level management to include making recommendations regarding discipline and termination and advises management in appropriate resolution of employee relations issues
  • Assist with employee engagement initiatives
  • Conduct exit interviews, monitor findings and present findings to Employee Services Manager
  • Participate in or lead various HR projects as assigned while ensuring alignment with company goals and initiatives

Minimum Requirements:

  • 4 Year Bachelor's Degree
  • 2+ Years HR experience or related experience and/or training

What's in It For You:

  • Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.

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