Lead Specialist

1 month ago


Brockton, Massachusetts, United States Daikin Applied Full time

Make your mark at the world's largest HVAC company

Why You'll Love Working for Daikin:

  • We're a group who operates with a people-centered mindset, believing in the unlimited potential of each employee, with a goal of driving our company to its fullest potential.
  • Our goal is to "Perfect the Air We Share". We do this through cutting edge innovation & sustainability efforts while meeting the HVAC needs of thousands of customers - expanding over 160 countries
  • Our culture is unrivaled. Daikin operates under 8 Core Values which are embedded into every aspect of our business. It's through these values that we continuously strive to build a place where everyone can be authentic, feel valued and heard, and have a sense of purpose and belonging.

The purpose of the Lead IT Infrastructure Specialist is design, administration, and support of infrastructure implementations. Under limited supervision, the position provides direct technical support for all requirements in the planning, design, architect, coordination, programming, and implementation of releases, upgrades, or changes to infrastructure and information systems, hardware, software, transaction monitors, and the range of products and productivity tools that support testing and production environments.

Key Responsibilities Include:

  • Team Lead: Mentor a team of IT professionals, providing guidance, support, and motivation to ensure the team's success and professional development
  • Infrastructure Design and Planning: Collaborate with stakeholders to design and plan complex IT infrastructure solutions that meet the company's current and future needs, ensuring alignment with business objectives and industry best practices
  • Lead technology, product selection, laying out infrastructure roadmap, enterprise-wide implementation and responsibility for purchase justification
  • Implementation and Deployment: Oversee the implementation and deployment of IT infrastructure projects, including hardware, software, network, SQL database and cloud-based solutions, while adhering to project timelines and budgets
  • Establish and recommend policies and standards on system use and services
  • System Administration: Manage, automate, maintain the company's IT systems, including servers, networks, storage, and security infrastructure, to ensure optimal performance, availability, and security
  • Security and Compliance: Design and implement Solutions based on provided security controls and enforce security standards will all solutions
  • Monitoring and Maintenance: Establish and maintain proactive monitoring and maintenance processes to identify and address issues, vulnerabilities, and performance bottlenecks in a timely manner, minimizing downtime and disruption to business operations
  • Vendor Management: Evaluate and select third-party vendors and service providers, negotiate contracts, and manage vendor relationships to ensure quality, cost-effectiveness, and alignment with business needs
  • Provide Project Management role for specific technical implementations
  • Automate monitoring or periodic preventative maintenance processes
  • Participate in on-call duties on a bi-monthly rotational basis
  • Documentation and Reporting: Create and maintain comprehensive documentation of IT infrastructure configurations, processes, and procedures, and provide regular reports and updates to management on the status of infrastructure projects and initiatives
  • Continuous Improvement: Identify opportunities for process improvements, automation, and optimization of IT infrastructure and systems, and lead initiatives to implement changes that enhance efficiency, reliability, and scalability

What's in It For You:

  • Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

  • 4 Year Bachelor's Degree in computer science or similar
  • 8+ Years of experience in IT infrastructure, specializing in Operational Support
  • 3+ Years of architecture experience, with a proven track record of leading successful infrastructure projects
  • 3+ Years of experience with Azure Cloud architecture
  • Strong knowledge of general IT Infrastructure in a large corporate environment
Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.
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