Pensions Administrator

2 months ago

Newport News, Virginia, United States Sopra Steria Full time

Do you have outstanding customer service
and are passionate about Pensions? If so, then keep on reading

Here at SSCL, we are on the lookout for an
Administrator to join our busy team supporting one of our high-profile
Government Clients on a permanent basis. Your focus will be on administrative
duties including transactional processes such as pension amendments and
answering telephone queries from internal employees

We do have a hybrid working policy so with
this in mind, it would be usual for you to be in the office in Newport 2 days a
week and then working from home the rest of the week

Please note this is a fixed term role

What you'll be doing:

  • Answer
    incoming queries in an efficient manner
  • Log
    queries but escalate when required to more senior staff
  • Verify
    deadlines and deliverables with internal customers to schedule and
    prioritise workload and manage expectations
  • Maintain
    and update record systems or databases to ensure records are accurate,
    complete, and current

What you'll bring:

  • Good
    level of numerical and written skills
  • Ability
    to demonstrate excellent customer service
  • PC
    literate with experience of using Microsoft office applications
  • Sound
    organisational and interpersonal skills

If you are interested in this role but not
sure if your skills and experience are exactly what we're looking for, please
do apply, we'd love to hear from you

Employment Type: Full Time, Permanent
Location: Newport
Security Clearance Level: SC
Internal Recruiter: Sophie
Salary: £23,463
Benefits 25 days annual leave with the option to buy additional days,
life assurance, pension, and generous flexible benefits fund

Although this role is advertised as
full-time, we support many ways of working and can offer a range of flexible
working arrangements. So, if you're interested and need to work flexibly, we
encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to
know more about us?
SSCL is a leader in critical business support services for the largest
Government departments, Defence, Police and CITB across the UK. We provide
digital solutions and Innovation and Advisory services to improve end to end
employee services including HR & Payroll, Finance, Procurement, Pensions
Administration and Resourcing Services - enhancing the customer experience,
enabling smarter public services.
We employ more than 3,000 people who, with their in-depth client knowledge and
our collaborative approach, sit at the heart of our business strategy. SSCL
operates at size and scale across the UK Public Sector and has already
delivered savings of just under £300m - providing more funds for front line
public services.

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