Regional Vice President, Client Development

1 week ago

Tampa, Florida, United States Hearst Magazines Full time

The Regional Vice President, Client Development (RVP, CD) provides dedicated account management, coordination, and product expansion across MHK's clients. This is an extremely visible role within the company, supporting the retention and growth of MHK's customers. The core focus will be on building relationships with MHK's clients and leveraging strong partnerships with internal parties in support of multiple client objectives.

The RVP, CD will be responsible for account development, account renewals and operational buildout – orchestrating a partnership value and forging strong relationships within the Client's organization. This person will develop a detailed understanding of the Client's business and be able to effectively leverage relationships with the Client's Executive, Operational and IT Support groups in support of optimal utilization of MHK's solutions. The end goal is a successful, strategic partnership resulting in value realization, client satisfaction, revenue retention and growth.

Responsibilities:

Deliver Results for Assigned Clients

Renew existing client agreements, doing so proactively, six to nine months prior to renewal dates

Grow account Revenues through add-on sales and services, through collaboration with Sales team members

Achieve high Net Promoter Survey scores

Cultivate and provide access to reference-ready clients

Create an annual Client Success and Strategy Plan

Execute the MHK Client Success playbook

Drive Client Relationships and Value Realization

Drive the strategic vision and partnership between the client organization and MHK, ensuring that strategic roadmaps are mutually shared, and business objectives are aligned and achieved

Efficiently leverage the MHK Executive team, Product team, and other enterprise resourced in support of client satisfaction and account growth

Establish and leverage beneficial relationships within the client both high and wide at the Executive level, department head level and IT as well as other support levels

Manage and lead on-site and remote meetings, including Monthly and Quarterly Business Reviews

Liaise between the client and MHK, serving as their advocate. Monitor and escalate client issues and drive resolution across multiple functions as necessary. Facilitate communication of any escalated issues to other MHK resources who may take the lead on driving resolution.

Work with MHK Sales counterparts in Strategic Accounts and the Chief Growth Officer to ensure that the client is receiving services and contracted deliverables

Collaborate on client strategy with Sales and Product Management

Keep client satisfaction top of mind by developing detailed account business plans, orchestrating their execution and key business outcomes, including Contract Renewals and Client Satisfaction as measures by our Annual Net Promoter Score surveys to ensure MHK is always the first vendor the client mentions when they think of best in class.

Collaborate with Sales and Operations to identify and advance additional sales and service revenue opportunities. Support new sales opportunities for accounts that will be assigned to you once won

Facilitate product introductions and play a material role in complimenting and driving successful implementations and operational adoption with the Client.

Help clients succeed and execute with our products, develop a vision for how the product can be used, proactively identify potential issues that could hamper success, and ensure that the appropriate MHK resources are working to resolve these issues.

Manage and update client data including basic client information (address, key contacts, renewal date, etc) as well as an overall list of products client uses (both MHK and non-MHK) within our Salesforce CRM.

Required Experience:

Minimum of 8+ years' experience working in an account executive / sales executive capacity, preferably with demonstrable leadership presence and C-level experience

Experience in healthcare IT especially with health plans and related service providers (e.g., fulfillment, claims platforms, consulting, etc.)

Specialized Knowledge/Skills

Managing relationships with complex products and clients

Administrative ability to simplify the complex, with accuracy and attention to detail

Verbal and written ability to communicate and articulate a plan (who, what, when, etc)

Organizational ability to multi-task and prioritize and work independently and as a peer / team leader

Computer proficiency with SalesForce, Outlook, Word, PowerPoint, Excel required

Education Requirement:

BS/BA degree or equivalent experience in Healthcare Practice Management. Master's degree preferred

Additional Requirements:

This position will require some travel to customer locations and MHK locations (Tampa, FL & Guilford, CT)

This position may be Remote or based at one of MHK's offices in Tampa, FL, Guilford, CT

All prospective employees must pass a background check & drug test.

COMMITMENT TO DIVERSITY & INCLUSION:

We are committed to cultivating and preserving a culture of inclusion and connectedness through collaboration. We grow and learn better together with a diverse team of employees. We welcome the unique contributions and the different perspectives of a diverse team. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information, please visit Know Your Rights, Pay Transparency, and MHK EEO/AA Statement

  • Vice President, Account Management

    1 week ago

    Tampa, Florida, United States Avalon Administrative Services, LLC dba Avalon Healthcare Solutions Full time

    About the Company: Avalon Healthcare Solutions, headquartered in Tampa, Florida, is the world's first and only Lab Insights company, bringing together our proven Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers proactively inform appropriate care, reduce costs, and improve...

  • Vice President

    2 months ago

    Tampa, Florida, United States The Mosaic Company Full time

    The Vice President, Human Resources - Operations will serve as a member of the HR and Operations leadership teams and provide strategic leadership of the Human Resources function while contributing to executive-level planning and decision-making to ensure the Operations Human Resource strategy is aligned with its business strategies and enterprise HR...

  • Vice President

    4 weeks ago

    Tampa, Florida, United States The Mosaic Company Full time

    The Vice President, Human Resources - Operations will serve as a member of the HR and Operations leadership teams and provide strategic leadership of the Human Resources function while contributing to executive-level planning and decision-making to ensure the Operations Human Resource strategy is aligned with its business strategies and enterprise HR...

  • Vice President of Strategy and Development

    1 week ago

    Tampa, Florida, United States BluePearl Vet, LLC Full time

    BluePearl Pet Hospital is currently seeking a Vice President of Strategy and Development, position is based in Tampa, Florida.The Vice President, Strategy and Development (VP, Strategy & Development) is a key member of the BluePearl operational leadership team responsible for developing and driving strategies for profitable access and revenue growth in...

  • Vice President of Finance and Accounting

    1 week ago

    Tampa, Florida, United States Integro Professional Services, LLC Full time

    Job DescriptionJob DescriptionLocation: Central Florida (Corporate Office), with locations in the Southeast United StatesSalary Range: $150,000 to $300,000INTEGRO is a fast-growing company headquartered in Central Florida, with a growing footprint across the Southeastern United States. Driven by a pursuit of excellence and innovation, we are poised for...

  • Vice President of Medical Operations

    1 week ago

    Tampa, Florida, United States Urgent Vet Full time

    At UrgentVet , we understand the critical role exceptional medical leadership plays in providing top-tier pet care. As Vice President of Medical Operations, you'll lead our medical team, ensuring the highest standards of care and client satisfaction. Your leadership will shape our medical services, driving excellence across all operations. Position...

  • Strategic Sourcing Manager, Vice President

    1 week ago

    Tampa, Florida, United States MUFG - Mitsubishi UFJ Financial Group, Inc. Full time

    The Strategic Sourcing Manager is responsible for several key areas focused on (1) the development and execution of comprehensive sourcing and category strategies and (2) the successful execution of those strategies to drive greater efficiency, value Sourcing, Manager, Vice President, Continuous Improvement, Strategic, President, Business Services

  • Vice President Care Affordability Operations

    1 week ago

    Tampa, Florida, United States Optum Full time

    Vice President Care Affordability Operations Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles,...

  • Vice President Field Operations

    1 week ago

    Tampa, Florida, United States Shore Dental Partners Full time

    VICE PRESIDENT FIELD OPERATIONSIf you're a skilled leader in dental operations, ready to take on a key role with a growing dental service organization, we want you on board as our exceptional Vice President of Field Operations. In this pivotal position, you'll spearhead strategic initiatives, boost operational efficiencies, and motivate a dedicated team to...

  • Vice President, Click to Pay

    1 week ago

    Tampa, Florida, United States MasterCard Full time

    Vice President, Click to Pay at MastercardMastercard is on a mission to build an inclusive, digital economy that benefits everyone. With a focus on making transactions safe, simple, smart and accessible, we are dedicated to driving innovation and empowering individuals, financial institutions, governments, and businesses to reach their full potential.At...

  • Vice President Field Operations

    1 week ago

    Tampa, Florida, United States Shore Dental Partners Full time

    VICE PRESIDENT FIELD OPERATIONSIs leadership in dental operations your thing? We're on the lookout for a top-notch Vice President of Field Operations to take charge of driving excellence in a range of practices across Florida, from Jacksonville to Marco Island. In this pivotal role, you'll be spearheading strategic initiatives, boosting operational...

  • Assistant Vice President Anesthesia Operations

    1 month ago

    Tampa, Florida, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionExecutives thrive with us HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for an Assistant Vice President of Anesthesia Operations for our West Florida...

  • Assistant Vice President Anesthesia Operations

    4 weeks ago

    Tampa, Florida, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionExecutives thrive with us HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for an Assistant Vice President of Anesthesia Operations for our West Florida...

  • Data Integration Engineer, Associate/Assistant Vice President

    1 week ago

    Tampa, Florida, United States MUFG - Mitsubishi UFJ Financial Group, Inc. Full time

    Data Integration Engineer with hands-on experience in designing and implementing data warehouses and data marts for large financial institutions. Experienced in implementing high-quality solutions using Informatica and related database technology suc Vice President, Integration, Engineer, Associate, Assistant, President

  • Vice President, Cloud Operations

    1 week ago

    Tampa, Florida, United States Vector Solutions Full time

    The Vice President of Cloud Operations plays a pivotal role in driving the strategic direction and operational excellence of the Company's cloud infrastructure. Leading a team responsible for ensuring the reliability, security, and scalability of our cloud solutions, this position requires a seasoned leader with extensive experience in cloud technologies,...

  • Client Development Financial Services VP

    4 weeks ago

    Tampa, Florida, United States tapwage Full time

    Are you a financial advisor that enjoys growing business from existing clients and referrals? As Client Development Financial Services VP with Fisher Investments, you will provide holistic financial planning and portfolio analysis services. Bring your client focus and industry knowledge to our privately held multi-billion dollar global investment firm to...

  • Client Development Financial Services VP

    1 week ago

    Tampa, Florida, United States tapwage Full time

    Are you a financial advisor that enjoys growing business from existing clients and referrals? As Client Development Financial Services VP with Fisher Investments, you will provide holistic financial planning and portfolio analysis services. Bring your client focus and industry knowledge to our privately held multi-billion dollar global investment firm to...

  • Division Assistant Vice President Practice Ops

    1 week ago

    Tampa, Florida, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionExecutives thrive with us HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Division Assistant Vice President of Practice Operations for our West...

  • Division Assistant Vice President Practice Ops

    1 month ago

    Tampa, Florida, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionExecutives thrive with us HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Division Assistant Vice President of Practice Operations for our West...

  • Division Assistant Vice President Practice Ops

    4 weeks ago

    Tampa, Florida, United States HCA Healthcare Full time

    Description This position is incentive eligible. IntroductionExecutives thrive with us HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Division Assistant Vice President of Practice Operations for our West...