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Librarian (Digital Reference Librarian)

4 months ago

Washington, Washington, D.C., United States Library Of Congress Full time

The Digital Reference Librarian is responsible for providing reference and information services to patrons and other constituents of the National Library Service for the Blind and Print Disabled.

Applying a comprehensive knowledge of bibliographic and digital resources, research methods, and principles of reference librarianship, the incumbent will provide information services to a broad user base including NLS consumers, NLS and Library of Congress staff, Members of Congress, government agencies, NLS network libraries, researchers, and the general public.


In this position, the incumbent will:
Provide reference and information services by phone, email, virtual reference platforms, and mail.
Develop research guides and other information resources based on patron needs and topics of interest to NLS constituents.

Instruct patrons on the use of NLS resources, catalog, and reading technology through individual reference transactions and virtual information sessions.

Develop and manage information resources and library collections to support reference and research services.

Provide on-demand research services to internal NLS staff and network partners on topics related to blindness, low vision, reading disabilities, and providing library services to readers with disabilities.

Develop and foster relationships with NLS patrons, staff, and network partners and seek input on user satisfaction with NLS services and products.

Conduct tours of NLS headquarters, arrange accessible Library tours, and participate in outreach events for NLS patrons and other constituents.