Customer Account Manager

2 months ago

Remote, Oregon, United States Versapay Full time

About Versapay

For growing businesses that need to accomplish more with less, Versapay's Accounts Receivable Efficiency Suite simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI. Versapay integrates natively with top ERPs, while allowing businesses to collect with a self-serve payment portal and collaborate with customers and teammates to resolve what automation alone can't. Owned by Great Hill Partners, Versapay's employee base spans the U.S. and Canada with offices in Atlanta and Miami. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and $170B+ in payments volume annually

Think you might be the next Veep to join? Read on

Our Values

We obsess over our customers.

We help each other.

We embrace diversity.

We find better ways.

We get things done.

We own it.

How you'll make a huge impact here – and on your career:

This is your chance to step into the competitive and lucrative world of fintech software sales. You'll get experience selling to and partnering with senior-level execs in finance across industries such as business and technical services, wholesale/distribution, and commercial real estate across North America. You'll own the sales cycle and have a team of specialists help to win deals: Customer Success Managers, Sales Engineers, Architects and Partners and even our leadership team roll up their sleeves to help. Join our team and let's win together

What you'll do:

  • Identify key accounts to pursue for revenue expansion within your portfolio selling our famous accounts receivable automation, collaboration, and cash application solutions, while cultivating relationships within the buying committee and serving as their primary point of contact for all sales-related inquiries and needs.
  • Develop and implement strategic account plans to maximize revenue growth, leveraging a deep understanding of clients' industries and market trends.
  • Track sales activities, pipeline development, providing regular updates and reliable forecasts to management and stakeholders.
  • Work closely with internal enablement teams to ensure seamless execution of sales strategies and alignment with overall company objectives.
  • Deeply understand what leaders in finance, accounting, and IT care about most to sell a vision of digital transformation with our AR efficiency suite and present a case for change key members of the buying committee.
  • Serve as a trusted advisor to clients, identifying their challenges, teaching best practices, and providing tailored solutions reduce manual resources and increase speed of payment.

What you'll bring to the team:

  • 3-5 years of B2B SaaS sales experience - bonus points for previous experience in a tech startup selling into finance and exposure to accounting.
  • Experience managing and growing existing accounts, with a strong focus on relationship building and client retention.
  • Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively
  • Able to close mid-market deals without executive sponsorship.
  • A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale
  • Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+.
  • Great energy that people gravitate toward and are able to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for our clients' end-customers. This is both an emotional sale for an innovative solution with your Technical Users and Buyers and a rational one that delivers great ROI for your Economic Buyers
  • A Challenger- able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process
  • A natural learner- Curious, confident and enthusiastic. You love to ask questions and deeply understand your customer's problems.
  • Well organized and can handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients.
  • Process-oriented and are an expert at maintaining excellent pipeline hygiene and accurate forecasting.
  • A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise.
  • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.)

#LI-Remote

All of our Veeps live out our core values:

We look for excellence: individuals that are better than we are and not only meet our values but bring value to our teams.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We'd love to talk and determine together whether you could be a great fit

We are committed to providing an environment that is inclusive and accessible. Versapay is an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are addressed.

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