Launch Project Manager

2 months ago

Other US Location Expedia Group Full time


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Expedia Group is looking to hire a Launch Project Manager to join our team in Miami, Orlando or Chicago.

Do you like managing projects? Do you like coming up with solutions? Do you thrive in a fast-paced environment?

Our Launch Management team work closely with our external B2B travel partners to drive the end-to-end delivery of our partner integrations. For this role we are looking for an accomplished project manager with exceptional customer facing skills. Our launch manager role supports our sales team to problem solve and collaborate across functions, ensuring a smooth launch process for each partner.

The main responsibilities of your new role are to undertake project management across small and large partners within the portfolio. You will lead and coordinate internal and external stakeholders providing planning, configuration and best practice advice. You will work across strategic initiatives providing expertise from the launch team being an advocate of the Partners needs and the end-to-end processes.

What you'll do:

  • Manage your portfolio of partner launches across the Americas region, coordinating with internal and external stakeholders
  • Lead kick off calls and workshops with the relevant stakeholders and deliver a launch plan with each partner
  • Consult with our partners to launch effectively and efficiency
  • Work with partners to understand their requirements and how our solutions will help meet these, tailoring to their business needs and processes.
  • Coordinating across internal team to facilitate partner requests
  • Documenting processes and knowledge base articles on new initiatives & products
  • Develop and contribute to process improvements and training
  • Manage the Configuration of partners setting them up for success
  • Assist with pre-sales and RFPs
  • Track the status of each partner and help manage the pipeline with the sales team on when launches can take place and be prioritised
  • Manage our certification process with partners and providing best practise advice to help them meet our requirements.
  • Liaise directly with 3rd party technology providers who are performing development work on behalf of the partner
  • Work with Partners and the regional Sales organisation to continuously monitor API development request and feedback to the Product team

Who you are:

  • Team player with an adaptable and flexible approach
  • Good Project Management experience
  • Strong facilitation & partner facing experience
  • Good interpersonal skills and experience working with both business and technical teams
  • Ability to work independently with limited supervision and with other department personnel in a very dynamic and time sensitive work environment
  • Multicultural awareness and experience working internationally is a plus
  • Be articulate with good presentation and written communication skills
  • Ability to develop a thorough understanding of the client's business, industry and needs
  • Some experience with Salesforce CRM, or a similar Cloud based CRM, will be a great advantage
  • Current or in progress PMI certification is highly advantageous
  • Able to communicate in fluent English. Spanish and Portuguese language skills is a plus.

The total cash range for this position in Miami is $74,000.00 to $103, Employees in this role have the potential to increase their pay up to $118,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.



About Expedia Group


Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, , Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia GroupTM Media Solutions, Expedia Local Expert, CarRentals.comTM, and Expedia CruisesTM.

2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST:

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is



Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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