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Director of Solutions Engineering

4 months ago

Chicago, Illinois, United States SpotMe Full time

SpotMe is the enterprise event platform to manage engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Red Hat use SpotMe to manage hybrid, virtual, and in-person events with a branded, personalized and compliant experience and get deep data insights that flow into their CRM.

Behind the magic stands a curious, diligent, and humble team with over 30 nationalities. A team that feels great pride in the work they do, a team that cares for each other, and a team that is always ready for the next challenge.

Mission:

  • A key member of the sales team, you will lead technical pre-sales activities for new logo acquisition and expansion.

Report to: the Director of Business Development

Responsibilities:

  • Demo SpotMe products with a tailored approach to the customer use cases and value proposition across key verticals (life sciences, professional services, technology)
  • Provide technical pre-sales and solution engineering support to the sales team, capturing, researching and documenting the customer use cases and technical requirements, and designing a compelling solution, from the initial lead to the deal closure (with support from product and engineering teams)
  • Create supporting assets for key deals, such as videos of important capabilities, and presentations outlining user experience, data and system integrations, data flows, security concepts and overall value of the solution
  • Drive technical discovery sessions with customers by addressing all buying persona with a detailed implementation plan, including event management, marketing operations, data & analytics, IT and information security (with support from sales leadership, product, engineering, legal and information security teams)

Requirements:

  • Bachelor's in science, technology, engineering or mathematics
  • 3+ years in a client-facing role at a growth/scale-up stage SaaS company
  • Familiarity with CRM, marketing automation, video and event management products such as Adobe Marketo, Oracle Eloqua, Veeva, Salesforce Pardot/Marketing Cloud
  • Comfortable working within a dynamic, changing, and challenging environment within a hands-on team, and work extensive and unconventional hours
  • Track record leading technical sessions with customers and decision-makers
  • Fluency in English, written and spoken; German/French are a plus
  • Excellent verbal/written communication/presentation skills

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.