Enrollment Navigator

1 week ago

Miami, Florida, United States UOMUOMUS Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The UHealth system at the University of Miami has an exciting opportunity for an Enrollment Navigator.

SUMMARY

The Enrollment Navigator (H) facilitates patients' ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.
Navigators will educate and assist individuals and families in understanding their insurance options as available through the Health Insurance Marketplace―part of the Affordable Care Act―and aid in completing the application process, enrolling, and post-enrollment assistance. Candidates with scheduling flexibility are preferred. Candidates onboarded for this role will receive all supplies and necessary training.

JOB FUNCTIONS

1. Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.
2. Ensures patients have access to insurance and social service programs for which they are eligible.
3. Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.
4. Identifies and resolves real or perceived barriers to care.
5. Educates and counsels patients on issues related to their health and life situations.
6. Maintains current knowledge of community health, welfare resources, and any other programs available to patients.
7. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:
High School diploma or equivalent

Experience:
Minimum 3 years of relevant work experience

Knowledge, Skills and Attitudes:

• Ability to process and handle confidential information with discretion.

• Ability to communicate effectively in both oral and written form.

• Ability to handle difficult and stressful situations with professional composure.

• Ability to maintain effective interpersonal relationships.

• Ability to understand and follow instructions.

DEPARTMENT ADDENDUM

Department Specific Functions


• Explain the Health Insurance Marketplace application process, program requirements, and timelines to interested consumers, accurately and in understandable terms

• Interview individual consumers to obtain information needed to apply for insurance and potential payment assistance programs

• Conduct education activities to raise awareness about coverage options available under the federal Insurance Marketplace Medicaid, and CHIP

• Assist individuals with completion of the online eligibility determination, plan selection, and enrollment process for affordable insurance coverage options

• Provide post-enrollment assistance

• Assist and ensure proper set-up and breakdown of enrollment events at assigned community sites

• Ensure proper documentation and data collection as needed for program reporting and tracking

• Responsible for maintaining program supplies and equipment provided

• Other duties as assigned
Department Specific Qualifications


• Must have reliable transportation

• Ability to work in diverse settings in the community

• Ability to work flexible hours, including nights and weekends

• Computer skills – intermediate level or above required; ability to efficiently navigate the Internet, Marketplace website, and input data into applicable computer systems; familiarity with Microsoft Access, Word, Excel, and Outlook

• Cellular phone competency

• Must be a self-starter and work with limited supervision

• Ability to interact and communicate effectively and appropriately with both peers and professionals, as well as consumers (individuals and families)

• Knowledge of public assistance programs, ability to conduct fact-finding interviews, and ability to provide information concerning eligibility for public assistance programs

• Basic knowledge of income tax terminology

• Must pass background check and fingerprint screening as required for Navigators

#LICM1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H5

  • Patient Navigator

    2 weeks ago

    Miami, Florida, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this . The UHealth system at the University of Miami has several exciting...

  • Patient Navigator

    4 days ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The UHealth system at the University of Miami has several exciting...

  • Patient Navigator

    2 weeks ago

    Miami, Florida, United States University of Miami Full time

    Current Employees:The UHealth system at the University of Miami has an exciting opportunity for a Patient Navigator.SUMMARYThe Patient Navigator (H) facilitates patients' ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by...

  • Outreach Navigator, Jackson Memorial, Full Time, Days

    4 weeks ago

    Miami, Florida, United States Jackson Health Full time

    Department: Emergency Department, FOCUS ProgramAddress: 1611 NW 12 Ave, Miami, FL 33136Shift Details: Full Time, Monday-Friday 10am-6:30pmWhy Jackson Memorial Hospital:Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and...

  • Patient Navigator

    4 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Department of UHealth Connect has an exciting opportunity for a...

  • Brain Tumor RN Navigator/ Coordinator

    4 weeks ago

    Miami, Florida, United States Nicklaus Children's Health System Full time

    DescriptionJob Summary Performs patient and physician(s) flow coordination of the Brain tumor program and other clinics. Acts as resource for all clinic related questions, testing, scheduling, authorizations, issues, etc. Responsible for all patient, family, and physician(s) questions and concerns. Leads all communications and documentation between medical...

  • Assistant Director, Academic Advising

    2 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami has a great opportunity for an Assistant...

  • Assistant Director, Academic Advising

    4 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami has a great opportunity for an Assistant...

  • Research Assistant

    4 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Schiff Center for Liver Diseases (SCFLD) has an exciting...

  • Sr. Program Coordinator

    7 days ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Division of Continuing and International Education offers both...

  • Medicare Sales Agent

    4 weeks ago

    Miami, Florida, United States UnitedHealth Group US Full time

    UP TO $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and...

  • Student Assistant

    2 weeks ago

    Miami Gardens, Florida, United States Florida Memorial University Full time

    A successful candidate will play an active role in FMU's academic programs and collaborate with staff and administration to ensure students and guests are provided with opportunities and services to help them succeed.Essential Duties:Tutors will provide individual one-on-one or organize group tutoring on all courses taught in the School of BusinessTutors...

  • 2024 SAMI Intern

    4 weeks ago

    Miami, Florida, United States Adobe Full time

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with...

  • Outreach Specialist

    4 weeks ago

    Miami, Florida, United States University of Miami Full time

    The University of Miami is seeking an Outreach Specialist 1 to work at Soffer Clinical Research Center in Miami. The incumbent supports in developing and implementing new and existing public education and outreach programs serving as a liaison to the community. Moreover, he/she performs a wide variety of duties and demonstrates a high level of...

  • Outreach Specialist

    4 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami is seeking an Outreach Specialist 1 to work...

  • Area Sales and Service Associate, Cardiac Rhythm Management

    1 week ago

    Miami, Florida, United States Medtronic Full time

    Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives. CAREERS THAT CHANGE LIVES -...

  • Assistant AD, Academic Services

    4 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.General Description (Purpose and Function):The Assistant Athletic...

  • Family Medicine Physician

    4 weeks ago

    Miami, Florida, United States One Medical Full time

    About UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks....

  • ops staff assistant

    4 weeks ago

    Miami, Florida, United States State of Florida Full time

    Requisition No: Agency: Elder AffairsWorking Title: OPS STAFF ASSISTANT Pay Plan: TempPosition Number: Salary: $15.00 HOURLY Posting Closing Date: 05/29/2024 Total Compensation Estimator ToolDEPARTMENT OF ELDER AFFAIRSCARES 11*****OPEN COMPETITIVE*****ATTENTION CANDIDATES:All fields in the candidate profile must be completed.Work history, hours worked, and...

  • Patient Navigator

    3 weeks ago

    Miami, United States University of Miami Full time

    **Current Employees**: The UHealth system at the University of Miami has an exciting opportunity for a Patient Navigator. **SUMMARY** The Patient Navigator (H) facilitates patients’ ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services...

  • Benefits Enrollment Specialist

    4 weeks ago

    Miami, United States Family Central, Inc. Full time

    Job DescriptionJob Description***This is a Bilingual in English and Spanish role***Family Central is looking to hire a part-time Benefits Enrollment Specialist to help our diverse population of clients in Miami Dade complete benefits enrollment applications and follow-up with referred clients.This is a great opportunity for somebody looking to work flexible...

  • Benefits Enrollment Specialist

    2 weeks ago

    Miami, United States Family Central, Inc. Full time

    Job DescriptionJob Description***This is a Bilingual in English and Spanish role***Family Central is looking to hire a part-time Benefits Enrollment Specialist to help our diverse population of clients in Miami Dade complete benefits enrollment applications and follow-up with referred clients.This is a great opportunity for somebody looking to work flexible...

  • Patient Navigator

    2 weeks ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this . The UHealth system at the University of Miami has several exciting...

  • Outreach Navigator, Jackson Memorial, Full Time

    3 weeks ago

    Miami, United States Jackson Health System Full time

    **Depa**rtment**:Emergency Department, FOCUS Program **Address**:1611 NW 12 Ave, Miami, FL 33136 **Shift Details**:Full Time, Monday-Friday 10am-6:30pm **Why Jackson Memorial Hospital**: Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century....

  • Benefits Enrollment Specialist

    4 weeks ago

    Miami, United States Family Central, Inc. Full time

    Job DescriptionJob Description***This is a Bilingual in English and Spanish or English and Creole role***Family Central is looking to hire a full-time Benefits Enrollment Specialist to help our diverse population of clients in Miami Dade complete benefits enrollment applications and follow-up with referred clients.This is a great opportunity for somebody...

  • Benefits Enrollment Specialist

    2 weeks ago

    Miami, United States Family Central, Inc. Full time

    Job DescriptionJob Description***This is a Bilingual in English and Spanish or English and Creole role***Family Central is looking to hire a full-time Benefits Enrollment Specialist to help our diverse population of clients in Miami Dade complete benefits enrollment applications and follow-up with referred clients.This is a great opportunity for somebody...

  • Peer Navigator

    2 weeks ago

    Miami, United States AIDS Healthcare Foundation Full time

    Job DescriptionJob DescriptionOverviewAMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its...

  • Peer Navigator

    3 weeks ago

    Miami, United States AIDS Healthcare Foundation Full time

    Job DescriptionJob DescriptionOverviewAMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its...

  • Outreach Navigator, Jackson Memorial, Full Time, Days

    4 weeks ago

    Miami, United States Jackson Health Full time

    Department: Emergency Department, FOCUS ProgramAddress: 1611 NW 12 Ave, Miami, FL 33136Shift Details: Full Time, Monday-Friday 10am-6:30pmWhy Jackson Memorial Hospital:Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its...

  • Benefits Enrollment Specialist

    4 weeks ago

    North Miami, United States Family Central, Inc. Full time

    ***This is a Bilingual in English and Spanish or English and Creole role***Family Central is looking to hire a full-time Benefits Enrollment Specialist to help our diverse population of clients in Miami Dade complete benefits enrollment applications and follow-up with referred clients.This is a great opportunity for somebody looking to work a flexible...

  • Health Navigator

    2 weeks ago

    Miami, United States Pridelines Full time

    Company DescriptionPridelines is a grassroots 501(c)(3) nonprofit organization located in Miami, FL. Our mission is to support, educate, and empower South Florida's LGBTQ youth and the community at large through affirming programs and services. With a history dating back to 1982, Pridelines provides a safe and diverse environment for LGBTQ youth and their...

  • Health Navigator

    2 weeks ago

    Miami, United States Pridelines Full time

    Company DescriptionPridelines is a grassroots 501(c)(3) nonprofit organization located in Miami, FL. Our mission is to support, educate, and empower South Florida's LGBTQ youth and the community at large through affirming programs and services. With a history dating back to 1982, Pridelines provides a safe and diverse environment for LGBTQ youth and their...

  • Brain Tumor RN Navigator/ Coordinator

    4 weeks ago

    Miami, United States Nicklaus Children's Hospital Full time

    Brain Tumor RN Navigator/ Coordinator (Full Time, Day shift)Job Summary Performs patient and physician(s) flow coordination of the Brain tumor program and other clinics. Acts as resource for all clinic related questions, testing, scheduling, authorizations, issues, etc. Responsible for all patient, family, and physician(s) questions and concerns. Leads all...

  • Clinical Research Coordinator

    4 weeks ago

    Miami, United States Medix™ Full time

    Overview:As our Clinical Research Trial Navigator you will be responsible for organizing and managing operational details associated with the successful delivery of recruiting strategies. You will report directly to the CEO and work in collaboration with the Marketing team, Chief Operations Officer, and cross-functional teams to craft and deliver recruitment...

  • Brain Tumor RN Navigator/ Coordinator

    4 weeks ago

    Miami, FL, United States Nicklaus Children's Hospital Full time

    Brain Tumor RN Navigator/ Coordinator (Full Time, Day shift)Job Summary Performs patient and physician(s) flow coordination of the Brain tumor program and other clinics. Acts as resource for all clinic related questions, testing, scheduling, authorizations, issues, etc. Responsible for all patient, family, and physician(s) questions and concerns. Leads all...

  • College Recruiter, Lead Engagement

    2 days ago

    Miami, United States Florida International University Full time

    **About FIU** Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU...

  • Account manager

    4 weeks ago

    Miami, United States Randstad Full time

    Are you a detail-oriented,Organized professional seeking a rewarding opportunity? We're thrilled to announce an opening for an Account Manager to join our innovative team based out of Doral ,33126. If you would like to schedule an interview for the Account Manager position, apply and email your resume to izael.chavez@randstadusa.com salary: $26 - $33 per...

  • Benefits Manager

    4 weeks ago

    Miami, United States hrEdge Consulting Full time

    Coastal Construction in Miami Florida is looking for an experienced and versatile Benefits Manger to assist their Human Resources team in providing benefits to all employees within the company. This is a managerial level position and requires in depth knowledge of Benefits, Administration, and Human Resources. **Benefits Manager Job Responsibilities**: -...

  • Case Management Coordinator

    4 weeks ago

    Miami, United States DOCTORS HEALTHCARE PLANS, INC. Full time

    Job DescriptionJob DescriptionPosition Purpose: The Case Management Coordinator plays an important and unique role in the Care Coordination and Case Management team.Responsibilities: Have a thorough understanding of the many benefits and coverage offered by the different managed care products, including all DHCP plans.Improve coordination of patient care,...