General Manager

1 month ago


Pasadena, California, United States Courtyard Los Angeles PasadenaOld Town Full time


Overview

Opportunity: General Manager

The Courtyard Los Angeles Pasadena/Old Town is seeking an experienced and dynamic General Manager to lead and oversee all aspects of operations at our well-appointed property. The ideal candidate will have a proven track record in hotel management, strong leadership skills, and a commitment to delivering exceptional guest experiences.

Your Growth Path

Area General Manager Regional Director of Operations Vice President of Operations

Your Focus

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
  • Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
  • In conjunction with sales leader, develop and implement sales and marketing plans.
  • Critically review reports of occupancy and revenue, partner with revenue management professionals to analyze trends and implement changes to maximize room revenue.
  • Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
  • Handle associate issues appropriately and in conjunction with human resources following HHM policies.
  • Participate in community affairs and maintain positive public image for HHM and hotel.
  • Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
  • Travel to attend corporate meetings, sales trips and serve on committees.
  • Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
  • Create specific, measurable, achievable, realistic, and timely action plans to drive culture of guest service and above average GSS score and remedy guest service deficiencies.
  • Oversee sales department operations, and regularly participate in sales calls/client visits.
  • Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.
  • Follow sustainability guidelines and practices related to HHMs EarthView program.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate or Bachelors Degree in Business, Hospitality or a related field.
  • Previous hotel management experience required.

HHM Hotels Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements

Work Environment and Context

  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
  • Occasional travel required.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It



About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Source: Hospitality Online


  • General Manager

    1 month ago


    Pasadena, California, United States Courtyard Los Angeles PasadenaOld Town Full time

    OverviewOpportunity: General ManagerThe Courtyard Los Angeles Pasadena/Old Town is seeking an experienced and dynamic General Manager to lead and oversee all aspects of operations at our well-appointed property. The ideal candidate will have a proven track record in hotel management, strong leadership skills, and a commitment to delivering exceptional guest...

  • **General Manager

    5 days ago


    Pasadena, California, United States Williams-Sonoma Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager to lead our store operations and drive sales growth. As a key member of our team, you will be responsible for managing store operations, maintaining visual merchandising standards, and ensuring exceptional customer service.Key ResponsibilitiesManage store operations to achieve or...


  • Pasadena, California, United States Bizzell Group Full time

    About Bizzell GroupBizzell Group is a leading provider of innovative solutions to help build healthy, secure, connected, and sustainable communities. Our team of experts leverages their combined experience to develop data-driven, research-informed answers to complex challenges, ensuring our clients achieve their vision and goals through cutting-edge...


  • Pasadena, California, United States Jobot Full time

    Job SummaryWe are seeking a highly skilled Civil Litigation Associate to join our team at Jobot. As a key member of our legal team, you will be responsible for handling complex civil litigation matters, providing expert counsel and advice to our clients.About the RoleThis is an exciting opportunity to work with a leading law firm in the field of General...

  • Senior Media Buyer

    5 days ago


    Pasadena, California, United States Neilson Financial Services Full time

    Job DescriptionThe Senior Media Buyer (Lead Generation) is a key role within Neilson Financial Services, responsible for developing and implementing targeted paid social media strategies focused on lead generation and performance metrics within the Australian market.Key Responsibilities:Lead Generation Focused Strategies: Develop and execute paid social...

  • Manager, Advancement

    1 month ago


    Pasadena, California, United States Pacific Oaks Children's School Full time

    Job Description:POSITION SUMMARY:The Manager of Advancement plays a crucial role in generating financial support from alumni, parents, foundations, corporations, and individuals to uphold the mission and vision of Pacific Oaks College & Children's School. This position involves donor development, fundraising, and providing guidance to donors, prospective...


  • Pasadena, California, United States Calpine Full time

    Calpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets.Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.The company was established on the premise that a strong...


  • Pasadena, California, United States Mas Restaurant Group Full time

    About the RoleThe Restaurant General Manager is a key leadership position within Mas Restaurant Group, responsible for the overall success of our restaurants. As a Restaurant General Manager, you will be responsible for leading a high-performing team, driving sales growth, and ensuring exceptional customer experiences.Key ResponsibilitiesTeam Leadership:...


  • Pasadena, California, United States East West Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Model Risk Management Manager to join our team at East West Bank. As a key member of our Enterprise Risk Management department, you will be responsible for overseeing model risk governance and conducting model validations.Key ResponsibilitiesOversee the Model Risk Management function and...


  • Pasadena, California, United States Associa Full time

    About the Role:We are seeking a highly skilled and experienced General Manager to join our team at Associa. As a General Manager, you will be responsible for fulfilling the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors.Key Responsibilities:Assist the General Manager II/III with the...


  • Pasadena, California, United States Pacific Oaks Children's School Full time

    Job Description:GENERAL PURPOSE:The Manager of Academic Affairs provides comprehensive support to the Academic Affairs (AA) department and the Vice President of Academic Affairs (VPAA). The position is responsible for organizing department events; gathering, organizing, and distributing department resources and documents; managing key regulatory processes;...


  • Pasadena, California, United States Sodexo Full time

    Job SummarySodexo is seeking a Registered Dietitian for a Clinical Nutrition Manager position at a 620-bed acute hospital. The ideal candidate will have management and acute care clinical experience, thrive in a fast-paced environment, and possess strong leadership and communication skills.Key ResponsibilitiesManage the Clinical Nutrition program, inpatient...


  • Pasadena, California, United States Associa Full time

    About the Role:The General Manager will be responsible for fulfilling the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors. This role involves significant contact with the Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations, employees and city...


  • Pasadena, California, United States Jobot Full time

    Job SummaryWe are seeking a highly skilled and experienced Civil Litigation Associate to join our team at Jobot. As a key member of our legal team, you will be responsible for handling complex civil litigation matters, providing expert counsel and advice to our clients.Key ResponsibilitiesManage litigation matters from start to finish, including drafting and...


  • Pasadena, California, United States AAMCO Transmissions and Total Car Care Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Manager to join our team at AAMCO Transmissions and Total Car Care. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales procedures, and ensuring a smooth workflow throughout the entire week.Key ResponsibilitiesDevelop and...


  • Pasadena, California, United States AAMCO Transmissions and Total Car Care Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Manager to join our team at AAMCO Transmissions and Total Car Care. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales procedures, and ensuring a smooth workflow throughout the entire week.Key ResponsibilitiesDevelop and...


  • Pasadena, California, United States Jobot Full time

    Job Summary:We are seeking a highly skilled and experienced Civil Litigation Associate to join our team at Jobot. As a key member of our legal team, you will be responsible for handling complex civil litigation matters, providing expert counsel and advice to our clients.Key Responsibilities:Manage litigation matters from start to finish, including drafting...

  • Tax Advisory Manager

    2 weeks ago


    Pasadena, California, United States Jobot Full time

    Join a Leading Accounting Firm in the LA Area as a Tax ManagerThis opportunity is hosted by Jobot.About Us:We are a distinguished firm specializing in business and tax consulting, dedicated to fostering growth for businesses while minimizing individual tax obligations. Our expertise lies in delivering precise accounting, business, and tax planning services,...


  • Pasadena, California, United States Reaume Richardson Full time

    COMPANY OVERVIEWReaume Richardson is a premier general contracting firm based in Los Angeles, boasting two decades of expertise in transforming urban landscapes across California. Our primary objective is straightforward: to bring a project's creative vision to life while adhering to budgetary and scheduling constraints. This commitment fosters deep...


  • Pasadena, California, United States Reaume Richardson Full time

    COMPANY OVERVIEWReaume Richardson is a premier general contracting firm based in Los Angeles, boasting two decades of expertise in transforming urban landscapes across California. Our mission is straightforward: to actualize a project's creative vision while adhering to budgetary and timeline expectations. This commitment fosters deep relationships and...