Sr. Manager, Satellite Operations

4 weeks ago

Miami, Florida, United States UOMUOMUS Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The University of Miami UHealth/SoLé Mia opening June 2025, will bring high-quality academic medicine to North Miami, Aventura and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number-one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs.

UHealth/SoLé Mia has an exciting opportunity for a full time Sr. Manager, Satellite Operations with a hire date of December, 2024. Be part of the UHealth Difference.

The Sr. Manager, Satellite Operations reports to and assists, the Director of Satellite Practice with all day-to-day operations, management, and administrative responsibilities of a level III+ Sylvester satellite practice. The incumbent assists in the evaluation and management of all business and administrative matters including budgets, facilities, operations, staffing, and patient flow. Moreover, the Sr. Manager, Satellite Operations supports the coordination and standardization of Sylvester's Oncology Satellites to ensure optimization of resources, utilization of dashboards and data analysis, process improvement and standardization, and a strong patient experience.

CORE JOB FUNCTIONS

  • Manages, implements, coordinates, plans for, and evaluates the business operations for the Sylvester satellite, which may include statistical, performance and managerial reporting, decision and budget support, capital planning, and process improvement.
  • Develops and monitors a plan that ensures the satellite maintains strict adherence to all hospital, regulatory, compliance, and safety standards.
  • Conducts routine facility rounding and risk assessments, ensures safeguarding of assets.
  • Maintains a safe and clean environment for patients and staff. Including the management and coordinate of all routine maintenance, necessary repairs, and ongoing expansion projects.
  • Oversees evaluating needs, service calls, supplies, lease terms, etc.
  • Ensures that all staff operate in accordance with Sylvester and University guidelines and policies, including training, licensure, vaccinations, and other staff requirements.
  • Manages a modest team and all HR actions, which may include hiring, terminations, salary, recruiting, training, and preparing performance reports for staff.
  • Administers local Satellite vendors and contracts, including management, compliance, and invoicing/payments.
  • Runs communication with Satellite staff and leadership via bi-monthly newsletters that address compliance, training, staffing changes, productivity/performance, and patient experience.
  • Oversees the provider call schedule to ensure appropriate patient care, even during after-hours and weekends.
  • Serves as lead for employee engagement initiatives and provider relations
  • Serves as satellite liaison for facilities, BioMed, IT, research support, supply chain, etc.
  • Manages projects for satellite facilities including coordination of key meetings and projects.
  • Evaluates existing internal controls and approval processes and makes recommendations on how to improve fiscal integrity and operational efficiency.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
  • Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor's degree in relevant field

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

  • Ability to communicate effectively in both oral and written form.
  • Ability to maintain effective interpersonal relationships.
  • Ability to manage a budget and work within the constraints of that budget.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Proficiency in computer software (i.e., Microsoft Office)

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H11

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