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Senior Site Reliability Engineer, DX

3 months ago

New Prague, Minnesota, United States Pure Storage Full time

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure's vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we've only scratched the surface of our ambitions. Pure is blazing trails and setting records:

For ten straight years, Gartner has named Pure a leader in the Magic Quadrant

Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally

Industry analysts and press applaud Pure's leadership across these dimensions

And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say "bring it on" to exciting challenges that change the world, we have endless opportunities where you can make your mark.
Position Overview
At DX, our Productivity Team is committed to empowering product teams with advanced tooling, shared libraries, and best practices, integrated seamlessly with reliability and observability principles. We champion an ecosystem where automation, continuous integration (CI/CD), and software best practices merge with robust system monitoring and resilience. Our aim is to ensure that our software solutions are not just efficient but also consistently reliable, fostering an environment where teams can deliver high-quality software efficiently and reliably.
The Productivity team cooperates closely with the Infrastructure Shared Services (ISS) organization, which is responsible for all of Pure Storage's engineering infrastructure, development environment, and production services.
Responsibilities
Developing automated processes to calculate and evaluate service adherence to defined SLAs

Working closely with development teams to ensure services meet or exceed reliability standards

Refining the on-call support process

Participating in postmortem analysis, driving continuous improvement

Creating and managing internal and external status pages for our products, ensuring transparency and communication with stakeholders

Standardizing and optimizing the use of observability and incident management tools across teams

Training and supporting teams in effective utilization of the observability and incident management tools

Developing and maintaining a comprehensive service dependency map for our microservice architecture, encompassing hundreds of services

Defining and implementing criticality tiers for services

Collaborating with development teams and other stakeholders to enhance service quality and reliability

Providing guidance and support in adopting SRE best practices

Working closely with ISS-SRE engineers who own and administer Pure Storage's observability stack.

Qualifications
4+ years experience in software development

Strong working knowledge of a modern programming language (Python, Java, Go, etc.)

Experience building cloud-native (AWS/Azure/GCP) applications and understanding of cloud infrastructure

Proficiency in troubleshooting production issues

Experience with implementation, maintenance, and support of observability (monitoring, logging, tracing, alerting) practices

Focus on detail, good communication skills, curiosity

Ability to thrive in a highly collaborative and team-oriented environment

Must be willing and able to work in an open office, team environment

And you'll shine if you know about these...
Experience in Site Reliability Engineering or a related discipline such as DevOps and Platform Engineering.

Experience with Kubernetes

Service Dependency Mapping in a microservice architecture

Observability tools like ELK Stack, Graylog, Datadog, and Pagerduty

You will be based in Prague, Czech Republic. As this is an office-centric role, you are expected to be present in the office for 4 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.
BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at TA-

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DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.