Billing and A/R Analyst

4 weeks ago

Dallas, Texas, United States Kofile Full time

Company Description

Driven? Passionate? Do you want to perform meaningful work free from too many rules and too much bureaucracy? Are you obsessed with building better things in a supportive and collaborative environment? Do you want to be recognized and rewarded for your workplace contributions?

Yes? Then we want you at Kofile.

We are looking for change agents: those who bring groundbreaking ideas, insights, and vision to the workplace. Professionals who excel at identifying inefficiencies and developing solutions to overcome them.

Where some see problems, you see a roadmap to a future - and better – place for our growing company.

Kofile employees are empowered and encouraged to work as a team while allowing for individual achievement and recognition. Our culture is one of diversity, cooperation, and coaching; we realize mistakes will be made and we will learn from them by working together, paving the way for ongoing success.

If you want to have a lasting impact at work, have your voice and ideas heard, and contribute to a high-performance organization, then we want YOU on our team.

Job Description

To keep up with our rapid growth, Kofile is adding a Billing and A/R Analyst to our Dallas-based accounting team. The Billing and A/R Analyst is responsible for contacting clients on outstanding past due accounts and for preparing, issuing, and sending invoices for large, complex projects in accordance with contractual terms and obligations.

This individual will build relationships and work collaboratively with external and internal customers such as the Project Management Office, production leaders, and the Sales team. The Billing and A/R Analyst works with customers to resolve invoicing or services discrepancies that may delay payments of past-due or open invoices.

Although focused on primarily billing and resolving past due accounts, this position has an opportunity for additional responsibilities to be added as expertise increases over time.

This role requires a strong attention to detail and the ability to prioritize, plan, and direct the overall accuracy of customer billings.

Responsibilities

  • Make telephone calls and/or email contact with internal & external customers with amounts past due, determining reason, and requesting payment or adjustment to correct billing errors.
  • Maintains records of all past due accounts by logging collection notes in ERP system (NetSuite)
  • Resolves collection issues, makes inquiries, researches, and communicates with internal and external customers.
  • Prepare and send invoices based on contracts terms, sales orders, customer purchase orders, delivery documentation, and billing terms and conditions.
  • Work with Project Management Office (PMO), Sales Team, and Production team to ensure that billing amounts and descriptions are accurate and clear to our clients.
  • Ensure timely and accurate billing of all new and recurring customer contracts.
  • Meet weekly and monthly deadlines for collections and billing by providing regular status updates to AR Manager and accounting team.
  • Prepare reconciliations and analyses including:
    • Partial and advanced billings
    • Customer account reconciliations
    • Reconciliation of booked deals to orders.
  • Address customer billing questions and resolve issues as needed.
  • Respond to customer and internal e-mail inquiries regarding contracts and invoices with an emphasis on a high level of service to our customers.
  • Work with other Billing Analysts to maintain the AR inbox to ensure that we respond to all email inquiries, fill out customer requested forms (ACH forms, New Vendor Forms, etc.), and update customer records.

#kofile2022hp

Qualifications

  • Bachelor's or Associates Degree
  • Previous Billing and Collections experience required (multi-subsidiary billing/collections is a plus)
  • Proficiency in Microsoft Office and accounting software programs (NetSuite is a plus)
  • Excellent Communication and interpersonal skills
  • Good organizational and time management skills
  • Strong attention to detail and problem-solving skills.
  • Willingness to take on additional responsibilities as required by the needs of the business.
  • Basic financial skills including knowledge of commonly used collections practices and procedures.
  • Cash Application
  • Accounts Receivable Knowledge
  • Able to prioritize and manage multiple responsibilities.

Additional Information

Why Kofile?

At Kofile, we lead the field in creating a "A New Era for Civic Engagement."

Kofile Services is a leader in modernizing local governments through document digitization, restoration, preservation, and storage. We hire those who are thought leaders in their respective fields, professionals who are looking for challenges, a healthy work culture, and skills enhancement; those who are interested in a career, not a job.

Who excels at Kofile? Impact Players: professionals who are eager to bring their best ideas forward, to challenge the status quo, and to find better and new processes that benefit the company and our stakeholders. Kofile believes in helping our employees achieve their career goals by developing your technical, people, and leadership skills.

Why spend your career with Kofile? Thought leadership. Challenge. Culture. Advancement. If you are an Impact Player who is looking to make a difference in your professional life, consider Kofile.

You will be glad you did.

Benefits

In addition to offering a culture of inclusivity and empowerment, Kofile offers a full range of benefits including:

  • Generous PTO policy
  • Low-cost insurance (medical, dental, vision, life & disability)
  • Maternity and paternity benefits
  • 401(k) plan (company matching)
  • Educational assistance

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