Current jobs related to Learning Experience Designer I, Customer Education - Minneapolis, Minnesota - Jamf

  • Learning Experience Designer

    3 weeks ago

    Minneapolis, Minnesota, United States Minneapolis College of Art & Design Full time

    About the RoleThe Minneapolis College of Art & Design is seeking a skilled Learning Designer to join our team. As a Learning Designer, you will play a crucial role in supporting the department in various areas, including:Course Design and Development: Collaborate with faculty to create engaging and effective learning experiences.Faculty Training: Provide...

  • Customer Experience Insights Analyst

    7 days ago

    Minneapolis, Minnesota, United States The Learning Experience #363 Full time

    About The Learning Experience #363We are dedicated to delivering exceptional customer experiences through innovative approaches and a commitment to excellence.Job SummaryThe Customer Experience Insights Analyst will play a key role in driving business growth by providing actionable insights and recommendations to inform customer experience strategies.Key...

  • Customer Experience Insights Analyst

    2 days ago

    Minneapolis, Minnesota, United States The Learning Experience #363 Full time

    About The Learning Experience #363We are dedicated to delivering exceptional customer experiences through innovative approaches and a commitment to excellence.Job SummaryThe Customer Experience Insights Analyst will play a key role in driving business growth by providing actionable insights and recommendations to inform strategic decisions.Key...

  • Learning Designer

    3 days ago

    Minneapolis, Minnesota, United States Rasmussen College Full time

    Learning DesignerRasmussen University is seeking a skilled Learning Designer to join our team. As a Learning Designer, you will play a critical role in enhancing the educational experiences of our online students.Key Responsibilities:Design and develop high-quality online courses using modern learning theories and instructional design principles.Collaborate...

  • Learning Experience Developer

    3 weeks ago

    Minneapolis, Minnesota, United States Allina Health Full time

    About Allina HealthWe are a not-for-profit health system that provides care to individuals, families, and communities in Minnesota and western Wisconsin.Our MissionWe are committed to delivering exceptional patient care and improving the health of our communities.Our ServicesHealthcare ServicesEducation and TrainingBusiness and Administrative SupportJob...

  • Science Education Specialist

    5 days ago

    Minneapolis, Minnesota, United States Stile Education Full time

    {"h1": "Empower Science Education with Stile Education", "p": "At Stile Education, we believe that every student deserves a world-class science education. Our mission is to provide teachers with the tools and resources they need to deliver engaging and impactful science lessons. As a Science Community Leader, you will play a critical role in helping us...

  • Title I Educator

    3 weeks ago

    Minneapolis, Minnesota, United States Edina Public Schools Full time

    Job SummaryWe are seeking a highly qualified Title I Educator to join our team at Edina Public Schools. As an Elementary Teacher, you will play a critical role in advancing academic excellence, growth, and readiness for our students.Key ResponsibilitiesDevelop and implement engaging lesson plans to promote student learning and achievementCollaborate with...

  • Customer Service Representative

    2 weeks ago

    Minneapolis, Minnesota, United States When I Work Full time

    Customer Care RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Minneapolis, Minnesota, United States When I Work Full time

    Customer Care RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...

  • Instructional Designer

    6 days ago

    Minneapolis, Minnesota, United States Adtalem Global Education Full time

    Job Title: Instructional DesignerWe are seeking a highly skilled Instructional Designer to join our Training and Development team at Adtalem Global Education. As an Instructional Designer, you will be responsible for creating engaging and effective training content that empowers our enrollment advisors to excel in their roles.Responsibilities:Develop...

  • Instructional Designer

    3 days ago

    Minneapolis, Minnesota, United States Adtalem Global Education Full time

    Job Title: Instructional DesignerWe are seeking a highly skilled Instructional Designer to join our Training and Development team at Adtalem Global Education. As an Instructional Designer, you will be responsible for creating engaging and effective training content that empowers our enrollment advisors to excel in their roles.Key Responsibilities:Develop...

  • Customer Education Specialist

    4 weeks ago

    Minneapolis, Minnesota, United States Sportsdigita Full time

    Job OverviewObjective: In light of our ongoing expansion, we are seeking a seasoned Training & Support Specialist to enhance our Customer Care team. This role is pivotal in engaging, educating, and empowering both new and existing clients on the DIGIDECK platform. Reporting directly to the Director of Product Training, the Specialist will focus on boosting...

  • Lead Educator: Plymouth-Fernbrook

    4 weeks ago

    Minneapolis, Minnesota, United States Yellow Brick Road Child Care I Full time

    Welcome to Yellow Brick Road Child Care IAre you prepared to advance your career in education? If nurturing young minds is your calling, you are in the right place. We are actively searching for passionate educators who share our enthusiasm for teaching.Currently, we are in need of Lead Teachers and Assistant Teachers for our Plymouth-Fernbrook location.Our...

  • Instructional Designer

    6 days ago

    Minneapolis, Minnesota, United States Adtalem Global Education Full time

    Job Title: Instructional DesignerAdtalem Global Education is seeking an experienced Instructional Designer to join our Training and Development team. As an Instructional Designer, you will play a critical role in creating engaging and effective training content that empowers our enrollment advisors to excel in their roles.ResponsibilitiesDesign and develop...

  • Instructional Designer

    6 days ago

    Minneapolis, Minnesota, United States Adtalem Global Education Full time

    Job Title: Instructional DesignerWe are seeking a highly skilled Instructional Designer to join our Training and Development team at Adtalem Global Education. As an Instructional Designer, you will be responsible for creating engaging and effective training content that empowers our enrollment advisors to excel in their roles.Responsibilities:Develop...

  • Instructional Designer

    7 days ago

    Minneapolis, Minnesota, United States Adtalem Global Education Full time

    Job Title: Instructional DesignerWe are seeking a highly skilled Instructional Designer to join our Training and Development team at Adtalem Global Education.About the Role:This role will focus on creating a value-driven training program tailored to the needs of our enrollment team, with a strong emphasis on sales methodologies, including consultative...

  • Customer Service Representative

    6 days ago

    Minneapolis, Minnesota, United States When I Work Full time

    Customer Care RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries and...

  • Elementary Title I Educator

    4 weeks ago

    Minneapolis, Minnesota, United States Edina Public Schools Full time

    Position Type: Teacher: Elementary/Hourly Teacher Location: Countryside Elementary Overview: Edina Public Schools, recognized for its commitment to educational excellence, is dedicated to nurturing a vibrant learning environment that empowers all students to reach their utmost potential. Our approach emphasizes creativity, curiosity, and critical thinking,...

  • Learning Center Assistant Director

    6 days ago

    Minneapolis, Minnesota, United States Huntington Learning Center of Plymouth Full time

    Job OpportunityHuntington Learning Center of Plymouth is seeking a dedicated and experienced professional to fill the role of Assistant Director.Key Responsibilities:Provide individualized instruction in reading and basic math to studentsSupervise and manage teaching staff and studentsSchedule classes and programsDeliver exceptional customer service to...

  • Customer Service Representative

    3 weeks ago

    Minneapolis, Minnesota, United States When I Work Full time

    About When I WorkWe are a leading provider of cloud-based workforce management solutions for businesses of all sizes.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients,...

Learning Experience Designer I, Customer Education

4 months ago

Minneapolis, Minnesota, United States Jamf Full time

At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you.


What you'll do at Jamf:

The Learning Experience Designer 1, Customer Education (LXD 1) collaborates with members of the Customer Education team to design, build, and maintain learning experiences for Jamf customers. The LXD 1 will need to manage time, toolsets, and key stakeholder interests to create engaging, relevant, and effective training. This role cooperates with instructional designers on the Customer Education team, members of Product Development and Delivery (PD&D), and Jamf as a whole. The LXD 1 will work under the guidance of the Manager, Customer Education.

What you can expect to do in this role:

  • Develop and maintain learning experiences for instructor-led, virtual instructor-led, and/or online training formats to support customer training.This includes, but is not limited to, written materials, videos, audio recording, exams, resources, and simulations.
  • Organize time, projects, and meetings with tools like Jira, Confluence, Slack, Dropbox, and Microsoft 365 to ensure content is deliveredefficiently.
  • Upload, organize, and maintain files with a content management system, learning management system, Dropbox, YouTube, and Wistia.
  • Communicate proactively with CE colleagues, Jamf stakeholders, and customers to evaluate and work toward key performance indicators.
  • Review, test, and analyze Jamf and Apple beta releases to gauge their impact on CE learning experiences.
  • Provide constructive feedback to other content creators to ensure quality, a unified voice, and consistent outcomes.
  • Occasionally lead or assist with customer training to evaluate new content and improve the overall experience for customers.
  • Adjust and organize workload as necessary to meet timelines and Jamf initiatives.
  • Perform all job responsibilities in alignment with the core values, mission, and purpose of the organization.
  • Travel frequency up to 10% a year

What we are looking for:

  • Minimum of 2 years technical understanding of macOS, iOS, iPadOS, and tvOS (Required)
  • Minimum of 1 year technical use of Jamf's product portfolio - Now, Pro, School, Connect, or Protect (Required)
  • Minimum of 1 year of teaching, instructional design, or equivalent experience (Required)
  • Minimum of 1 year of video production and/or audio engineering (Required)
  • Minimum of 1 year of screen capture, screen recording, or Keynote creation (Required)
  • Minimum of 1 year creating content in an LMS or CMS (Preferred)
  • Minimum of 2 years working on a team providing customer training or support (Preferred)
  • High School Diploma or equivalent (Required)
  • Jamf Certified Associate, Tech, or Admin (Preferred)
  • A combination of relevant experience and education may be considered

How we help you reach your best potential:

  • Named a 2022 Best Workplace in Technology by Great Place to Work and Fortune Magazine
  • Named a 2023 Best Workplaces for Women by Great Place to Work and Fortune Magazine
  • Named a 100 Best Companies to Work For by Great Place to Work and Fortune Magazine
  • We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities.
  • Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 70,000 global customer base.
  • Our customers are some of the most loyal in the world. We put people over profits - which is why our customers keep coming back to us

What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.

What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

#LI-REMOTE



Jamf is an equal opportunity employer and does not discriminate with regard to race, color, national origin, age, religion, disability, gender, gender identity or expression, sexual orientation, pregnancy, genetic information, familial status, marital status, military status, or any other characteristics protected by federal, state, and local applicable fair employment practices laws.