Patient Relations Assistant/OnCall--Chandler Emergency Department

3 weeks ago

Lexington, Kentucky, United States University of Kentucky Full time
Job Title
Patient Relations Assistant/OnCallChandler Emergency Department

Requisition Number
DU12553

Department Name

H3020:
Admitting and Registration Services

Work Location
Lexington, KY

Salary Range
16.20

Type of Position
Staff

Position Time Status
On Call

Required Education

High School/GED

Required Related Experience

3 1/2 years of related education/experience perferred but not required.

Required License/Registration/Certification

N/A

Physical Requirements

Requires periods of sitting, standing, and walking. May require lifting/pushing/carrying objects up to 15 pounds.

Shift

Position available are 12.5 hour shifts.

Shift available:

6:45p to 7:15a Sunday and Monday

Hires will be cross-trained for both Chandler, Good Samaritan and EmPATH ED Registration areas.

On-call staff may have the opportunity to advance to a full time position if desired. On-call positions is a great way to get your foot in the door at UKHC ED Registration Department. Possibilities are unlimited.

Job Summary

Position includes the following:

  • Arriving and Updating/Registration of Emergency Department patients
  • Copay/payment collection at time of service
  • Customer Service
Skills / Knowledge / Abilities

High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Prior patient registration experience preferred. Customer service background such as retail, call center, hospitality, etc., also very helpful.

Deadline to Apply
09/13/2024

University Community of Inclusion


The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

These screenings may include a national background check and/or drug screen.

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