Director, Product Management

4 weeks ago

Vergennes, Vermont, United States Hilton Full time

***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX***

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world As a Director Product Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Hilton Product Technology team reporting to the Senior Director Product Management, you will support projects including decisions on digital acquisitions and customer engagement across omnichannel touchpoints.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Use data, customer insights, test and learn programs, and external partnerships to identity cross channel opportunities to innovate and offer differentiated capabilities that both delight our customers.
  • Evaluate and prioritize new product concepts that provide to commercial KPI's such as revenue, expense reduction, and customer experience measurement targets.
  • Build trusted and highly effective working relationships across Hilton by receiving input from across the entire enterprise, negotiate consensus on priorities, and communicate decisions with sound reasoning.

How you will collaborate with others:

  • Collaborate with User Experience, Loyalty, Marketing, and Analytics leaders across Hilton to turn customer insights into relevant strategies and priorities to benefit our existing Hilton Amex Cobrand credit card customers and attract potential new Cobrand customers.
  • Convert ideas into simple wireframes to provide direction to UX and UI Designers. This includes collaborating with the Design team to craft final user flows and screen designs.
  • Collaborate with Product Engineering in an Agile environment to develop new features and resolve product issues efficiently.

What deliverables you will take ownership of:

  • Generate epics, user stories, and roadmap sequencing to provide guidance to the Development team.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

  • Ten (10) years of professional work experience in Technology or related field
  • Six (6) years of professional product management experience
  • Five (5) years of experience in an Agile or scrum development environment
  • Three (3) years of management experience leading and mentoring teams or leading cross-functional teams
  • Adept in collaborating effectively with people from many different fields with varying degrees of technical experience
  • Willingness to travel as needed

It would be useful if you have:

  • Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience
  • Twelve (12) years of professional work experience in Technology or related field
  • Experience in hospitality, travel, or transportation industry with a variety of product or marketing experience

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

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