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Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.

Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.

This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.

But really, the reason we're excited to come to work is the people.

Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.

Description:

Achieves maximum availability of the BHS Network Based Telecommunications Voice systems through effective installation and maintenance of the equipment throughout the facilities. Assist network engineering staff in planning telecom infrastructure capacity build out and network grooming projects. Implement technology solutions along with participation as a team member in Project implementations. Compilation and analysis of Network-Based statistical data into statistical reports for capacity planning. Assist the Telecommunication Manager with vendor contracts. Ability to perform regular Network-Based Voice System Management functions. Provides technical support as needed, to assist in resolving network-Based and standalone Voice specific problems: Handsets, peripheral, hardware, software, Call routing response time problems. Ability to provide basic network administrative functions and application support on supported systems. Provide support and mentoring for the lower tier Voice-Network Engineers. Adherence to BHSF IT methodologies and standards i.e. project methodology and technology standards.
Estimated salary range for this position is $ $ / year depending on experience.Qualifications:
Degrees: BachelorsAdditional Qualifications: Bachelors degree or relevant work experience. Cisco CUCM administration, ACD training, basic network knowledge.Design, installation and support experience with telecommunications equipment.Required perform routine and fault isolation of digital telecommunications equipment (Fiber optic transmission, multiplexes, digital cross-connect, and channel bank equipment).Perform routine fault isolation testing of DS1, DS3, ISDN, VOIP, and SIP trunking communications facilities, i.e. routers, concentrators, etc.Two plus years hands on experience with PBX administration, Voice Mail administration, ACD administration and navigate and troubleshoot dial peers on voice routers.Experience with carrier circuit provisioning and troubleshooting, and understanding of fiber optics.Project management experience/skills desirable.Ability to act as a project member on large scale projects and implementation of these projects.Knowledge of healthcare environment.Strong verbal/written communication skills, Documentation and inventory skills, Organizational skills and Solid analytical skills.Ability to follow directions from Senior staff members, Team player attitude.

EOE