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Medicare Broker Sales Manager

2 months ago

Philadelphia, Pennsylvania, United States Cigna Full time
Work Location - Pennsylvania (must be located in/or near area)

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply today

Our people make all the difference in our success.

First things first. We're a global health service company dedicated to helping people improve their health, well-being and sense of security. But we don't just care about your well-being, we care about your career health too. That's why when you work with us, you can count on a different kind of career - you'll make a difference, learn a ton, and share in changing the way people think about healthcare.

Ideal location: Pennsylvania
Travel - Locally 75%
Reliable transportation, valid driver's license, and insurance required - mileage reimbursement provided
Bilingual preferred, but is not required
Valid local state Agent Health and Life Insurance license is required

Now let's talk about the role:

SUMMARY:
Responsible for the execution of the Cigna Medicare strategy for local topline sales agencies, directly contracted agents, and broker down-line sales within the market for the book of business they manage through training, relationship management, member retention and sales growth.

RESPONSIBILITIES:

• Execute multi-year local broker strategy for book of business

Valid local state Agent Health and Life Insurance license is required

• Influence brokers to sell more by positioning our product and promoting our brand

• Execute on national topline strategies with downline sales agencies & local direct agencies to drive profitable growth through down-line sales (e.g. educate and expand on MA products)

• Develop & execute direct agent strategies to drive profitable growth and member retention

• Search for new local/regional agencies & agents to cultivate and grow

• Responsible for a territory, manage contacts and exercise long-term vision approach

• Executes on strategy to expand sales efforts across multiple products as appropriate (e.g. synergies with MA, PDP, CHS)

• Execute on market / region sales goals and objectives (sales events, training, branding, etc.)

• Communicate and monitor downline agency sales goals against production within their book of business, assist in recruiting, business plan development and new agent training

• Meet or exceed sales objectives through broker channel

• Conduct advertised sales presentations for prospects and leverage community partnerships to host events

• Meet with brokers and agencies to build relationships and promote our brand

• Produce campaign and event tracking reports showing return on investments and key initiatives using data and excel.

• Carry out appropriate sales activity standards as directed by their manager

• Responsible for reporting their daily & weekly activities to ensure alignment with creating incremental sales consistent with market goals

• Adheres to and maintains current understanding of compliance requirements and organizational policies & procedures, marketing guidelines and broker engagement.

• Coordinates effectively with Sales Operations team for lead management and sales functions

• Create and maintain growth relationships with Centers of Influence, Veterans organizations, key organizations within the market

QUALIFICATIONS:

• High School Diploma required


• Adherence to CMS Medicare Marketing Guidelines and procedures

• Customer features, benefits and Medicare & Medicaid knowledge preferred

Knowledge of marketing strategy, value proposition and senior market

• Stronger Microsoft suites skills, fluent in Outlook, Excel & Word

• Strong social media platform skills

• Proven sales performance and growth mindset

• Strong business planning skills and ability to present business plans to leadership

• Strong ability to train others on sales process, tools and tech, Cigna products

• Strong presentation skills and ability to present to a group or individual setting

• Strong communication skills - both verbal and written and active listening skills

• Strong organizational and time management skills

• Strong relationship building skills

• Strong working knowledge of the sales process and driving sales performance

• Ability to collaborate well both internally and externally to support achievement of market objectives

• Ability to learn quickly and adapt to change

• Knowledge of systems and technology and proficient with data analytics

• Self-starter, flexible, adaptable, highly organized, proactive thinker, and innovative

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.