Retail Sales Associate

6 days ago

Austin, Texas, United States Purple Inc Full time

Job Summary

The Sales Associate is a motivated and positive individual who drives sales by assisting customers with their buying experience. They must be a go-getter with an aptitude for persuasive communication and a drive to succeed. The ideal candidate will interface with our customers, and contribute to the overall success and profitability of the store.

Key Responsibilities

  • Greet customers upon entrance and provide a welcoming experience.
  • Check on purchase orders for customers and ensure timely delivery.
  • Assess customer needs and wants, answer customer questions and concerns, and provide appropriate product recommendations.
  • Ensure merchandise is in-stock and displayed on shelves in a presentable manner.
  • Use point of sale (POS) system to conduct purchase transactions and process merchandise returns.
  • Assist in product inventory procedures and maintain a high level of product knowledge.
  • Cross-sell and upsell products to increase sales and revenue.
  • Memorize in-store promotions and special offers to communicate to customers.
  • Build lasting relationships with customers and provide exceptional customer service.
  • Team up with co-workers to ensure customer satisfaction and achieve sales goals.
  • Educate customers on new arrivals and future product arrivals.
  • Follow opening and closing procedures to ensure a smooth operation.

Requirements

  • High school diploma or equivalent required.
  • 1+ years of experience working in a retail environment.
  • Working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint.
  • Excellent interpersonal communication capabilities.
  • Customer service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Basic math skills.
  • Familiarity with POS system and inventory procedures a plus.
  • Friendly, approachable personality.
  • Ability to perform and sell in a retail environment.
  • Enthusiasm and a positive attitude.
  • Available to work some weekends, nights, and holidays.
  • Bilingual in English and Spanish is a plus.

Physical Requirements

  • Physical Activities may occasionally include: ascending or descending ladders, stairs, scaffolding, ramps, poles and the like; moving self in different positions to accomplish tasks in various environments; communicating with others to exchange information.
  • Physical Activities may constantly include: remaining in a stationary position, often standing for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; adjusting or moving objects up to 50 pounds in all directions; repeating motions that may include the wrists, hands and/or fingers; operating machinery and/or power tools, depending on position; depending on position may include operating motor vehicles or heavy equipment; assessing the accuracy, neatness and thoroughness of the work assigned.
  • Environmental Conditions may occasionally include: low or high temperatures; or outdoor elements such as precipitation and wind.
  • Environmental Conditions may constantly include: noisy environments; or hazardous conditions.

Purple Perks

  • Earn a Mattress
  • Purple Swag
  • Amazing Purple Products

Why Work at Purple?

  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people's lives through comfort.
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah. The contributions you make will matter at Purple as the company continues to grow with you.
  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

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