Patient Services Coordinator/UKHC

2 months ago

Lexington, Kentucky, United States University of Kentucky Full time
Job Title
Patient Services Coordinator/UKHC

Requisition Number
RE46493

Working Title
Patient Services Coordinator – KCH Richmond Road Pediatric Clinic

Department Name

M4000:
Pediatrics Clinic

Work Location
Lexington, KY

Grade Level
07

Salary Range
$ /hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS

Click here for more information about equivalencies:
Required Related Experience

5 yrs

Required License/Registration/Certification

None

Physical Requirements


The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.

Shift

Monday – Friday, Day Shift; 8:00 am – 5:00 pm (40 hrs/wk)

Job Summary


This position is responsible for coordination of patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.


The person in this position will need to be adept at working within a multidisciplinary team and have strong interpersonal communication skills.

Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.

The person in this position will schedule patient services for multiple departments within the clinic. The person must be detail-oriented and be able to communicate effectively verbally and through email.

IEBC (Internal Employee Being Considered).

Skills / Knowledge / Abilities

MS Windows, EPIC, Telephone etiquette, customer service

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply
08/01/2024

University Community of Inclusion


The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

These screenings may include a national background check and/or drug screen.

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