Operations Manager

Found in: beBee jobs US - 1 week ago

Chicago, Illinois, United States JCFS Chicago Full time

Purpose:

Under direct supervision of Department Director, the Operations Manager manages and monitors contract statements of work, oversees proper completion of subcontracting work and payments, manages department purchasing, ensures safety protocols are implemented and followed, and provides team coverage when needed including backing up the Director, Assistant Director, Contract Facilities Supervisors and Vocational Trainers. Assists with contract development and opening new sites, as needed.

Responsibilities

  • Directly supervises Contract Facilities Supervisors. Trains/mentors to refine approaches to daily activities, issues/concerns to improve quality of services provided to customers and clients.
  • Ensures department meets statements of work and contractual requirements. Reviews effectiveness of services and efficiency of service delivery using data; makes recommendations for improvement. Implements system changes to enhance productivity and quality of services.
  • Provides back-up for team members including; the director, assistant director, contract facilities supervisor and daily site coverage, as needed.
  • Oversees the scheduling of subcontractors' performance, ensures quality compliance and payments are processed in a timely manner.
  • Implements precautions and monitors safety at all facilities regarding the department's work. Attends department and site safety meetings.
  • Analyzes and develops monthly budget variance reports. Discusses outcomes with the Director prior to submission to the finance department.
  • Supervises purchasing for the department, ensuring that budgetary requirements are being met.
  • Assists with the development of site contracts and ensures compliance.
  • Implements Agency policy and procedure according to legal, professional, accreditation and funding bodies' requirements. Designs, revises, and monitors methods and procedures according to program requirements.
  • Assists in preparing for departmental audits, surveys, accreditations.
  • Represents JCFS Chicago to outside professional, lay, and government groups. Participates as appropriate in professional, civic and community associations. Maintains liaison with other JCFS departments and services.
  • As new contracts are awarded, assists with the implementation of the new services including but not limited to, hiring and training staff, developing procedures for service delivery, establishing relationships with new stakeholders, and organizing physical spaces for the maximizing of efficiencies.
  • Carries out responsibilities in accordance with professional standards. Works cooperatively with co-workers and maintains congenial relationships with Agency employees, clients/consumers, and outside representatives. Where appropriate, demonstrates empathy and concern in client/consumer interactions. Complies with all appropriate Agency policies and procedures.
  • Submits required reports within proper timelines, as directed and required.
  • Follows prescribed safety procedures. Acts to ensure safety for self, co-workers and clients.

Traits/Competencies:

  • Actively listens to staff and customer needs, expectations and struggles then responds to them in a timely and effective manner.
  • Maintains effective relationships with clients, customers, vendors, subcontractors, internal and external stakeholders.
  • Confident leader and mentor. Earning and maintaining trust and respect.
  • Where appropriate, demonstrates empathy and concern in interactions.
  • Carries out responsibilities in accordance with professional standards.
  • Works cooperatively with co-workers and maintains congenial relationships with Agency employees, clients, and outside representatives.
  • Complies with all appropriate Agency policies and procedures.
  • Ability to analyze situations and implement processes for improvement.

Decision Making Authority

  • Acts with full independence and uses own judgment to meet significant organizational goals.
  • Maintains effective relationships with customers and earns their trust and respect.
  • Coaches team members to fully understand their roles, responsibilities, and performance standards. Provides ongoing feedback and support as employees strive to achieve expectations.
  • Provides guidance and supervision to staff on proper techniques of services to be delivered.
  • Collaborates with staff, other departments, and team to research, develop and implement suggestions for improvement of processes or services.

Key Interactions

  • Clients
  • Department Staff
  • Customers
  • External Agencies
  • Vendors
  • Subcontractors
  • Families
  • Agency Staff

Requirements

  • Bachelor's degree from four-year college or university preferred. Janitorial experience and 3+ years managerial multiple site experience required.
  • Experience/knowledge of working with people with disabilities a plus. Working with people with disabilities a plus.
  • Demonstrates ability to manage contracts and establish relationships with customers. Able to solve problems with little to no disruption of services.
  • On-call 24/7 including weekends and holidays. When necessary, will go to a facility to implement and monitor solutions to issues.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists, and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Demonstrated ability to establish and maintain effective business relationships. Excellent written and oral communication skills.
  • Working knowledge of Microsoft Office programs at minimum intermediate level required. Ability to learn and function effectively in Agency databases.
  • Must be able to operate a motor vehicle, possess a valid driver's license, and have reliable transportation to locations that may not be accessible via public transportation.
  • Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals, to write routine reports and correspondence, and to speak effectively before groups.

What you'll love about us:

  • Time off: Paid time off varies by position - can include vacation days, sick days, paid federal holidays, and paid Jewish holidays.
  • Benefits: Medical, dental, and vision insurance. 401(k) with base contribution and match. Additional health and wellness benefits, financial benefits, professional training, tuition reimbursement, 6 weeks paid parental leave, and much more.
  • Compensation: the minimum compensation for this position is $62,400. Experience will be considered to determine final compensation.

JCFS Chicago is an Equal Opportunity Employer/Minority/Female/Disability/Veteran. JCFS Chicago provides a reasonable accommodation to those who need assistance in completing this application. JCFS Chicago is committed to serving the needs of the diverse Chicago metropolitan area. Accredited by COA, Charter member of CWLA, licensed by DCFS.


Qualifications

Education
Bachelors of Business Administration (preferred)

JCFS/JVS Chicago is an Equal Opportunity Employer/Minority/Female/Disability/Veteran.

  • Manager - Operations Control

    Found in: beBee jobs US - 4 days ago

    Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...

  • Development Operations Manager

    Found in: beBee jobs US - 1 week ago

    Chicago, Illinois, United States The Young Center for Immigrant Children's Rights Full time

    The Young Center for Immigrant Children's Rights invites applications for the full-time position of Development Operations Manager to be based in Chicago or New York. The Young Center seeks to hire a Development Operations Manager who has a strong interest in the organization's mission and the ability to take initiative and to work collaboratively. The...

  • Associate Marketing Operations Manager

    Found in: beBee jobs US - 1 week ago

    Chicago, Illinois, United States tms Full time

    ABOUT UStms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.Operating as a creative agency, a strategic consultancy, a sourcing business, and a...

  • Marketing Operations Manager

    Found in: beBee jobs US - 1 week ago

    Chicago, Illinois, United States Ascend Learning Full time

    We Impact Lives Through Purpose-Driven Work in A People First CultureAscend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and...

  • Security Operations Manager

    Found in: beBee jobs US - 3 weeks ago

    Chicago, Illinois, United States GardaWorld Security Services Full time

    Job Summary JOB SNAPSHOTJob Title: Security Operations Manager Location: Chicago, ILEnvironment: Corporate Office & Field Salary: $65,000 and monthly car allowanceGeneral Job Functions:Client LiaisonScheduling and Payroll Security Management Shift & Hours:Monday - Friday 8AM - 5PMOn Call 24/7 Included Benefits/Perks:Medical DentalVision401KWho is...

  • Project Management and Operational Excellence

    Found in: beBee jobs US - 3 weeks ago

    Chicago, Illinois, United States WTW Full time

    WTW's Affinity & Programs business designs and delivers tailored B2B2B and B2B2C insurance solutions through advisory and brokerage services, powerful end-to-end digital delivery, and best-in-class sales, marketing, and servicing. All of this underpinned by unparalleled analytical capability and the global expertise of our global colleagues in 140...

  • Manager - Technical Operations Safety and Compliance

    Found in: beBee jobs US - 1 week ago

    Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...

  • Partner Operations Manager, Global Strategic Partnerships

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States Taboola Full time

    Curious about what it's like to work at the world's number 1 discovery platform as a Partner Operations Manager, Strategic Partnerships? We're glad you asked What is the key purpose of a Partner Operations Manager? As a Partner Operations Manager working on Taboola's Strategic Partnerships Team, you will play a pivotal role in the implementation and...

  • Operations Coordinator

    Found in: beBee jobs US - 6 days ago

    Chicago, Illinois, United States Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Director Of Operations

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States Support Center Full time

    The Director of Operations is a key member of the Senior Leadership Team. The Director of Operations will lead and mentor the Company operations leaders. The Director of Operations will work closely with the Executive Leadership Team and plan, coordinate, and oversee operations activities in the Company and EDP dental practices. The Director's work with...

  • Tractor Operator

    Found in: beBee jobs US - 4 days ago

    Chicago, Illinois, United States Department Of Veterans Affairs Full time

    Summary The position is located in the Facility Management Department of the Facility Support Directorate located In the Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago Illinois. Duties The purpose of this position is to operate a tractor in support of the Unit as needed for gardening, and snow removal. Duties include but may not...

  • Camera Operator

    Found in: beBee jobs US - 3 weeks ago

    Chicago, Illinois, United States Bally's Chicago Full time

    The Camera Operator position is primarily responsiblefor operating and maintaining all studio cameras: pedestal, jib, and if trained, Steadicam.Stadium is an interactive sports network enabling fans around the country to engage with professionally-produced content and a first-class talent team. Originating from Chicago's United Center - with a studio in the...

  • Operations Associate

    Found in: beBee jobs US - 1 week ago

    Chicago, Illinois, United States Burberry Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • IT Operations Intern

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States LogicGate Full time

    LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming business risks into opportunities. Since our founding in 2015, we've secured more than $156M in four funding series to help us grow into the company we are today, but we're not done yet. LogicGate...

  • Development And Operations Coordinator

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States Golden Apple Foundation Full time

    Development and Operations CoordinatorGolden Apple is a non-profit organization that works to inspire, develop and support teacher and school leader excellence.Golden Apple seeks a Development and Operations Coordinator to contribute to the overall success of fundraising efforts and daily administration of the foundation.Maintain donor database (Raiser's...

  • Operations Team Lead

    Found in: beBee jobs US - 1 week ago

    Chicago, Illinois, United States Zen Educate Full time

    Location: Chicago, hybrid Type: Full-TimeSalary: $65, ,000About Zen Educate:Zen Educate is a technology company with an online platform that helps match schools with teaching staff (Substitute teachers, Paraprofessionals, etc.) By leveraging technology, our smart algorithms can match teachers to the perfect school and help schools find great teachers. Zen...

  • Chief Operating Officer, Manufacturing

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States Double Good Full time

    The Chief Operating Officer, Manufacturing will be an influential executive leader in a mission-driven business environment, coaching manufacturing professionals to achieve goals aligned with our Core Values and best-in-class operating system. In addition to delivering the highest level of quality and collaborating cross-functionally to achieve key...

  • Security Operations Center

    Found in: beBee jobs US - 1 week ago

    Chicago, Illinois, United States Tempus AI Full time

    Passionate about precision medicine and advancing the healthcare industry?Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical...

  • Supervisor - Facility Maintenance Operations

    Found in: beBee jobs US - 2 weeks ago

    Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...

  • Director, Sales Operations

    Found in: beBee jobs US - 3 weeks ago

    Chicago, Illinois, United States Tempus Labs Full time

    Passionate about precision medicine and advancing the healthcare industry?Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical...