Director Digital Sales Product Owner

2 weeks ago

Remote, Oregon, United States REXEL Full time
The position of Director Digital Sales Product Owner will be Remote

Summary

The Director Digital Sales Product Owner is responsible for determining and overseeing delivery of the strategy and roadmap for sales products to achieve both customer outcomes and organization's financial objectives. Responsibilities include discovery and prioritization of customer and market problems to solve, and validation of potential solutions to those problems. Continuously use data to empower decision making and inform product direction in ways that build toward positive business outcomes for the organization and their customers. Effectively be the "voice of the customer in the product" as well as journey map out the end to end sales experience with business partners. Effectively integrate, motivate and build relationships with and between key members involved with the end-to-end product life cycle. Through ongoing customer interaction and collaboration, guide and support development and operational activities, and provide direction and oversight to product teams.

What You'll Do

  • Partner with the business to lead the roll-out of a new customer relationship management (CRM) tool
  • Discover valuable problems to solve and validate potential solutions with customers and the market
  • Develop a deep understanding of business goals and processes to inform product priorities and improvement recommendations
  • Regularly communicate with product stakeholders and develop strong relationships to surface, balance and prioritize feedback from multiple groups
  • Design value stream strategy along with key business owners, socialize the product strategy, and ensure a common understanding among internal and external stakeholders
  • Lead product strategy, planning, and life cycle management efforts to support the ongoing evolution and innovation of the product
  • Monitor business, market, and technology trends and competitive intelligence to inform product strategy and proactively propose new solutions
  • Establish product roadmaps and release plans that satisfy requirements and achieve customer outcomes
  • Contribute to translating desired business outcomes into actionable product and technical requirements
  • Build a close working relationship and empower the Product Owner to make appropriate decisions relating to product development
  • Monitor and evaluate product performance to monitor product health and make maintain/refresh/retirement recommendations and decisions
  • Define, track and communicate relevant KPIs for the product to measure performance and contribution to business goals and strategy
  • Proactively support the identification and resolution of blockers to achieve product business objective
  • Collaborate with product marketing and customer success, together with CX/UX leaders, to drive adoption and consumption of product capabilities
  • Manage product investment decision making and the overall financial performance of the product
  • Other duties as assigned

Job Duties Disclaimer:

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.


What You'll Need

  • 4 Year / Bachelor's Degree
  • Graduate Degree preferred
  • 10+ years of product management or related experience
  • Background in retail or wholesale distribution is preferred
  • Experience with implementing CRM (Microsoft Dynamics required) and any other sales related tools
  • Sales & business technology experience
  • Strong experience in researching and understanding both market and customer needs
  • Demonstrated experience incubating and commercializing new ideas

Knowledge, Skills & Abilities

  • Understanding of sales processes and landscape
  • Demonstrated ability to communicate complex technical information verbally and in writing
  • Strong interpersonal skills
  • Ability to facilitate difficult discussions, prioritization of competing interests, managing both strategic and tactical interests
  • Ability to surface, prioritize and balance multiple stakeholder priorities
  • Experience of design thinking principles and customer experience design
  • A high degree of empathy
  • Ability to juggle multiple priorities
  • Excellent problem-solving, analytical, and project management skills
  • Expertise in strategic thinking and strong business acumen
  • Domain expertise in the applicable industry vertical business processes or industry applications
  • Demonstrated success in defining and building products

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

  • Travels to offsite locations Occasionally – up to 20%

Physical Demands

  • Sit, walk, use hands to finger, handle or feel; talk, hear, taste, smell: Occasionally – up to 20%

"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."

  • Digital Product Owner

    1 month ago

    Remote, Oregon, United States teamworkonline Full time

    WTA Ventures is the commercial arm of the WTA, created in March 2023 as part of the WTA's strategic partnership with CVC Capital Partners. It aims to build upon the strong legacy of the WTA by further elevating the profile of women's tennis and accelerating commercial growth for the benefit of fans, players, tournaments, and all stakeholders in the sport....

  • Senior Product Manager

    1 day ago

    Remote, Oregon, United States Owner Full time

    About Owner is the all-in-one platform that restaurants use to succeed online. Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations. You can think of it as Shopify meets HubSpot, but specifically for restaurants. Learn...

  • Product Owner

    1 month ago

    Remote, Oregon, United States Zone & Co Full time

    Product OwnerZone & Co's Product team is hiring a Product OwnerAbout Zone & CoZone & Co is a leading provider of cloud-native software solutions built on the Oracle NetSuite platform. Our company is dedicated to serving finance and accounting professionals by offering a portfolio of innovative apps known as Zone Apps. These apps are specifically designed to...

  • Digital Product Management Director

    3 weeks ago

    Remote, Oregon, United States The Cigna Group Full time

    The job profile for this position is Product Management Director, which is a Band 5 Management Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for...

  • Digital Product Management Director

    1 month ago

    Remote, Oregon, United States The Cigna Group Full time

    The job profile for this position is Product Management Director, which is a Band 5 Management Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for...

  • Future Opportunities

    1 month ago

    Remote, Oregon, United States Owner Full time

    About Owner is the all-in-one platform that restaurants use to succeed online. Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations. You can think of it as Shopify meets HubSpot, but specifically for restaurants. Learn...

  • Product Owner

    1 month ago

    Remote, Oregon, United States Access Softek Full time

    Access Softek started developing software 30 years ago in Berkeley, California. Our software is used by over 350+ US financial institutions to create a more human digital banking experience, helping them reach millions of customers and shape their communities.Access Softek's solutions keep hundreds of community banks and credit unions competitive against...

  • Product Owner Senior Advisor

    3 weeks ago

    Remote, Oregon, United States The Cigna Group Full time

    The job profile for this position is Product Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is...

  • Product Owner Senior Advisor

    1 month ago

    Remote, Oregon, United States The Cigna Group Full time

    The job profile for this position is Product Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is...

  • Product Owner

    1 month ago

    Remote, Oregon, United States Syndigo Full time

    Here at Syndigo, we're enabling our clients to deliver better eCommerce experiences. We've mastered the right data, right now. From creation to sale, that's the value our partners get from us - a holistic, truly differentiated end-to-end solution that closes the loop while increasing sales.Basically, we're the accurate data behind how people feel when they...

  • B2B Principal Product Owner

    1 month ago

    Remote, Oregon, United States Kin + Carta Full time

    At Kin + Carta, we've got opportunities to offer you — for growth, for leadership, for big, world-changing impact and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone. And that starts with our Kin. That's why we're proud of:The life we create within our virtual walls, every dayOur B...

  • Product Owner II

    2 weeks ago

    Remote, Oregon, United States Liberty Mutual Insurance Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Product Owner

    1 month ago

    Remote, Oregon, United States eSimplicity Full time

    eSimplicity is modern digital services company that delivers innovative federal and commercial IT solutions designed to improve the health and lives of millions of Americans while defending our national interests. Our solutions and services improve healthcare for 100+ million Americans, protect our borders, and defend our country by supporting and innovating...

  • Senior Product Owner

    1 month ago

    Remote, Oregon, United States insightsoftware Full time

    Company Descriptioninsightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and...

  • Global Head of Sales

    2 weeks ago

    Remote, Oregon, United States Anchorage Digital Full time

    At Anchorage Digital, we are building the world's most advanced digital asset platform for institutions to participate in crypto.Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage...

  • Pre-Sales Solutions Architect

    1 month ago

    Remote, Oregon, United States TTEC Digital Full time

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists,...

  • Sales Development Representative

    3 weeks ago

    Remote, Oregon, United States Newfold Digital Full time

    15.50 hourly (plus uncapped commission) OTE $48K+. Do you LOVE Sales & Technology? You may LOVE our Sales Development Representative position, which would be an outbound sales advisor role. You would be the first impression to our potential customers, introducing them to our family of growth brands , ) and consulting with them on how we can help them to...

  • Sales Enablement Content Strategist

    1 month ago

    Remote, Oregon, United States TTEC Digital Full time

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital is seeking a Sales Enablement Content Strategist to join our marketing department. This is a 100% fully remote...

  • Director of Sales

    1 month ago

    Remote, Oregon, United States Mayan Full time

    Who We AreMayan is a technology and data company that develops automation software for Amazon sellers. Our initial product set includes:Advertising management, which optimizes the performance of our customers' campaigns to deliver higher sales and profitsInventory optimization, which utilizes forecasting based on organic and ad-driven sales to predict when...

  • Pre-Sales Principal Solutions Architect

    16 hours ago

    Remote, Oregon, United States TTEC Digital Full time

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.The Principal Solutions Architect is the lead for delivering Microsoft Dynamics 365 and Nuance based solutions for Contact...