Director of Product Design, Borrow

4 weeks ago

San Francisco, California, United States SoFi Full time

Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
As a Director of Design, you will have an opportunity to imagine the future of personal finance, drive new initiatives, set a high standard for excellence across the design organization, and collaborate with a multi-disciplinary set of stakeholders and leadership. Your primary responsibility will consist of overseeing work across our suite of loan products. Additionally, you'll be responsible for collaborating horizontally to connect opportunities across our larger product suite to ensure a cohesive member experience.
As a leader across Research & Design, you'll also have critical responsibilities to help grow the organization through establishing best practices, coaching, mentoring, and driving team-building activities. You'll often collaborate with other Research & Design leaders as well as Marketing & Brand creative leaders to cultivate a strong creative community and culture.
SoFi has achieved significant growth in a short period of time. Our ambitious plans will only continue with the addition of great talent and that starts with you.
What you'll do:

  • Define the design strategy for our Transactional Product suite
  • Collaborate with key partners including Product, Engineering, Business, Marketing & Ops
  • Strategize on roadmaps and priorities with key cross-functional leaders
  • Ensure strong design practices from concept to launch, resulting in high quality, polished launches.
  • Model strong communication skills and ability to influence a diverse group of stakeholders.
  • Leverage data and research investigations to build strong points of view on product direction
  • Collaborate directly with the Research & Design Leaders to ensure a coherent single SoFi experience, beyond your primary product & feature areas.
  • Spearhead critical efforts in process, craft and execution
  • Mentor, inspire, and grow members of the larger Research & Design team

What you'll need:

  • 12+ years of experience successfully shipping products and features from start to finish
  • 5+ years leading teams of designers
  • Entrepreneurial mindset and passion for building a business
  • Able to effectively communicate design solutions to all audiences, inclusive of executive leadership & the C-suite
  • Strong project planning, time management, and collaboration skills
  • Able to deeply understand business goals and outcomes by leveraging the use of data analytics, user testing, and research to inform and validate design decisions and focus on constant improvement
  • Expert in best practices in UX, design, and information architecture across responsive Web, iOS & Android
  • Experience with current design tools (Figma, Adobe Creative Suite, etc.)
  • Experience working in an Agile development environment using tools like Jira and Confluence
  • A portfolio URL or PDF to submit with the application with examples of mobile and responsive web product design

Nice to have:

  • Experience working in the personal finance space
  • Experience working in both marketing and product design settings

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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