Product Designer

2 months ago

San Francisco, California, United States Pallet Full time

WHO WE ARE

Pallet is a company dedicated to disrupting the logistics industry. Located in San Francisco, CA, we've secured $21 million in funding from investors, including Bain Capital Ventures and Bessemer.

Our flagship product is a Transportation Management System (TMS) and Warehouse Management System (WMS) designed to streamline business operations. We've eliminated data entry, integrated warehouse management, automated billing processes, and more. At Pallet, we provide end-to-end logistics visibility, control, and optimization. Our TMS and WMS offer the tools to enhance logistics operations, reduce costs, and improve customer satisfaction by enabling faster and more reliable delivery times for logistic providers.

Join us on our journey to transform the logistics industry and be a part of the future of business growth at Pallet.

This is a hybrid role. Our office is located in San Francisco (5min walk from Montgomery Bart Station).

ABOUT THE ROLE

Pallet is on a mission to revitalize tooling for freight logistics by delivering a clean, easy-to-use product that simplifies workflows so customers can spend less time wrangling with technology, and more time helping their business succeed. We need a second designer to help us solve urgent pain points for real customers on a live, growing product.

You'll be working with product managers, account managers, engineers, and customers to solve customer goals and needs, while finding opportunities to up-level existing products. You'll be calling customers, identifying user goals, transforming user goals into product solutions, effectively communicating and sharing your designs to drive decisions, and working with engineering to build solutions. You're committed to being a champion for users, and avidly seek feedback during and after any feature launch. You're comfortable with shipping on a weekly release cadence and thrive in fast-paced, scrappy environments

As the second design team member, you'll play a vital role in shaping how Pallet thinks about product design. You are someone who actively shares your design knowledge, and continuously challenges the team to continuously deliver at higher quality levels. At the end of the day, you give design a great rep because engineers and product teammates love collaborating with you for your effectiveness as a teammate, and value you deliver to the product.

Salary range for this role is 130k - 180k.

THINGS YOU'LL BE DOING

Think holistically about complex systems, talk to users, and understand business goals to create elegant solutions
Create designs through sketches and prototypes, and validate these designs through user testing and internal collaboration
See product features you've designed through launch, roll-out, and post-roll out for customer feedback
Work cross-functionally with engineering, product, customer success, and sales to prioritize building the most impactful experiences
Build, refine and advocate the design system, advocating for scalable solutions that also perfectly solve user needs
Find opportunities to up-level overall product design and processes

YOU HAVE

3-5+ years of product design experience building and shipping complex, high-context products that customers love
1-2+ years working on an enterprise B2B SaaS product
A portfolio of projects that showcase elegant and well-crafted solutions solving hard problems in a high-context industry
Experience talking to customers, conducting unbiased user research, mapping customer workflows, identifying user goals
Mastery of UX design principles, usage of UI components, visual design principles, Figma, and other relevant design tooling
Excellent written, visual, and verbal communication skills to spark inspiration in vision setting, drive alignment and decision-making, and execute design requirements during development
Curiosity or experience in supply chain, freight, or fleet-based products

NICE TO HAVES

Business acumen with a focus on how to help Pallet achieve success
Experience working in an early-stage startup
Proficiency in Adobe Creative Suite, and/or can quickly pick up new tooling

SELLING POINTS

Report directly to the co-founder
Define the design culture in an early team
Work at a fast-growth startup and make an early impact
Ship features weekly

OUR CULTURE

Pallet, nestled in the vibrant heart of San Francisco. We are more than just a workplace; we're a community where transparency thrives, and we embrace a collective spirit when it comes to problem-solving.

Our team is a diverse tapestry of top talent, with experience from companies like Ramp, Scale AI, Watershed, Rippling and a multitude of FAANG ex-employees. Their passion fuels our collaborative and industrious culture. But hey, we're not all about work—monthly happy hours, weekly paid dinners, and leisurely coffee strolls through bustling streets of the city are just a taste of the fun we add to the mix.

OUR BENEFITS

Health, Vision and Dental benefits
Flexible PTO
Life Insurance and Accidental Insurance
Short-Term Disability Coverage
Generous salary and equity for all staff
401k option; helping you save for the future
Yearly learning and development stipend
Commuter benefits if you live in SF
Fully covered Uber ride home if you ever have to work late in the office
Remote office home stipend
Monthly happy hours; our last one was a Golden Gate Park BBQ
Company paid dinners on Tuesdays and Thursdays in the office
Annual Company Offsites; our last one was in Sonoma Wine Country

OUR INTERVIEW PROCESS

Stages are subject to change from time to time, we will definitely notify you of the change ahead of time.

Apply with your portfolio link and resume
Chat with our team
Portfolio review
Live exercise
Half-day "on-site"
Background & reference check

Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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