Store Manager

4 weeks ago

Salt Lake, Utah, United States Grainger Businesses Full time

Work Location Type: Onsite

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

As a Store Manager you will manage all branch store operations (service and operations) for a single large store or multi-store locations consisting of hourly or exempt team members. You will ensure execution of the Branch Network strategic vision and goals through leadership in the areas of talent management, customer service, sales growth, and cost to serve.

You will report to the Director of Branch Network. This role is based in Salt Lake City, UT.

You Will:

  • Oversee a team of 9+ employees with authority to hire and performance manage the team by ensure goals are set and monitored. Create an environment where employees are engaged, empowered, enthusiastic and committed to the success of the company by encouraging diverse thoughts and ideas.
  • Ability to teach customer serice skills and knowledge of products and operatinal excellence.
  • Provide coaching, feedback, and development to team members ensuring everyone is treated fairly and with respect. This includes interviewing and training, assign and direct work, performance evaluations, and recognition and performance management.
  • Understand the competitive landscape, its impact on the local market and develop strategies to gain market share and reduce loss of current market share.
  • Oversee operational performance and support all sales growth, Inventory Solutions profitability strategies, and other plans in partnership with Account Managers,
  • Balance operating expenses with higher level of service, while looking for ways to improve processes and remove non-value added activities. Monitor controllable expenses to achieve the assigned expense target.
  • Promote district/region related programs and create an environment that promotes teamwork.

You Have:

  • Bachelor's degree or equivalent experience
  • 1+ years of management experience
  • Project management, planning, and facilitation skills.

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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