Sr. Service Delivery Consultant

Found in: beBee jobs US - 1 week ago

Jacksonville, Florida, United States Bank of America Full time
Job Description:

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:

This job is responsible for supporting and fostering relationships with Executives and Application Managers. Key responsibilities include serving as a point of contact for development teams' infrastructure requirements, managing client relationships and portfolios of work, and communicating key technology strategies to stakeholders. Job expectations include escalating complex service requests and unresolved issues across functional teams, driving innovative business solutions, and leveraging technical and enterprise knowledge to work across structures to meet customer needs.

Responsibilities:
  • Acts as a single point of contact for all infrastructure needs including network, storage, server, and TI supporting software and serves as a point of escalation for issues and defining plans to resolve and communicate those problems requiring further attention
  • Builds, fosters, and manages trusted relationships across technology organizations and influences change effectively through partnerships
  • Communicates Infrastructure and technology strategies, services, and products to the Application Development and infrastructure teams which will drive demand
  • Manages and leads annual and monthly initiative funding budget and allocations, annual, quarterly, and monthly financial planning, and forecasting reviews with technology partners to provide financial transparency for Technology Cost of Application (TCOA) chargebacks, capital forecasting, initiative finances, and stale application volumes
  • Ensures infrastructure scope aligns with key strategic offerings by working with engineering, product management, and other stakeholders
  • Coordinates Enterprise Programs and Information Security Mandates across technology organizations
  • Leads and/or participates in fellowship Communities of Practice (CPO) in the organization and across other delivery teams


Other Skills:
  • Collaboration
  • Influence
  • Project Management
  • Result Orientation
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Financial Management
  • Innovative Thinking
  • Risk Management
  • Adaptability
  • DevOps Practices
  • Solution Delivery Process
  • Solution Design
  • Technical Strategy Development


Sr Service Delivery Consultant Job Description:

This role will be handling several major areas of Banking Application Production Support and Engineering, Service Delivery, and End of Life Program. This role requires 4+ years of Service Delivery experience as a Senior leader with a technical background including understanding tech projects and engagements as well as knowing the space of Banking Payments and Banking Payment Applications. As the point of contact for the space you must be an expert in Excel for EOL work, Scrum Master certified preferred, with extensive JIRA expertise. This person must have experience with senior leadership level communication and be able to influence strategy in the space and do what's best for Bank of America strategically. You will be responsible for fostering conversations with Executives which includes escalations for all engagements and engineering components. You must be an extensive team player that can work well with others while building relationships across Bank of America. You need to have a financial background including understanding financial reporting, estimation, and have the ability to differentiate where money needs to go over multiple Organizations within Bank of America.

Required Skills:
  • Expert with Microsoft Excel - End Of Life work.
  • Knowledge with Banking Payments and Banking Payment Applications.
  • Technical Background with the ability to understand tech projects and engagements.
  • Senior level communication - Influencing strategy within the space.
  • Jira Expert.
  • Agile Planning Expert.
  • Scrum Master Certified.
  • Program Management - PMO experience.
  • Financial Background - Understanding financial reporting and estimation.
  • Demand Forecasting - Infra Demand Forecast, Bare Metal, Capitol.
  • Dedicated Networking.
  • Understanding of Application Costs.


Shift:
1st shift (United States of America)

Hours Per Week:
40

  • Sr Business Development Mgr

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States First Citizens Bank Full time

    OverviewFirst Citizens Equipment Finance is a full-service, vendor-centric lending/leasing business unit. FCB EF provides a wide array of lending and leasing products/solutions to customers ranging in size from small/medium businesses to enterprise entities through its affiliation/alignment with OEM equipment vendors, their distributors, resellers, and...

  • A North Carolina Facility Needs a Locums Obstetrics/Gynecologist

    Found in: beBee jobs US - 1 week ago

    Jacksonville, Florida, United States Weatherby Healthcare Full time

    If this opportunity sounds right for you, give us a call today to speak with an expert Weatherby consultant for details.Must have active state licenseBC requiredCall, Weekend call107 deliveries in the previous monthDeliveries requiredCredentialing neededDEA neededPaid malpractice insurance; pre-paid travel and housing expensesAssignment details and time...

  • Sr Business Control Specialist-Global Operations

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Optometrist (Low Vision)

    Found in: beBee jobs US - 5 days ago

    Jacksonville, Florida, United States Department Of Veterans Affairs Full time

    Summary The VA North Florida/South Georgia Veterans Health System is seeking an experienced and dynamic Optometrist. Ideal applicants are those who want to contribute to the achievement of quality care standards, as well as the growth and development of a VA academic hospital program. You must be an excellent communicator and team player who is adaptable to...

  • Landscape Architect

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States HIKINEX Full time

    Landscape Architect / Project Coordinator ****Company Overview:Looking to expand their Landscape Architecture Staff with stellar talent. This specialty design firm provides architecture, land planning, landscape architecture and graphics services. They specialize in the overall theme development of master planned communities, resorts, golf clubs, health &...

  • obgyn

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States HCA Healthcare Full time

    Specialization:Obstetrics and GynecologyJob Summary:Well-established and expanding OBGYN practice in southwest Jacksonville has opportunity for you to grow your career and enjoy living in this family-friendly coastal town.About Practice: Practice consists of 5 physicians and 2 nurse practitioners Brand new office in brand new medical office building Strong...

  • Full Time Cardiology Physician

    Found in: beBee jobs US - 1 week ago

    Jacksonville, Florida, United States Archway Physician Recruitment Full time

    Interventional Cardiologist needed in FloridaLocated in Jacksonville, FL**The Job**Full TimePermanent** Structural and peripheral skills required**The candidate we seek will have a strong interest in maintaining a coronary and/or peripheral vascular practice while helping to build a strong structural program in cooperation with the hospital and the practice....

  • Anesthesiologist Assistant

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States Nemours Full time

    Under the direction of an anesthesiologist, administers anesthesia to patients as a qualified member of the anesthesia care team. Case assignment and oversight of the overall evaluation of the patient will be determined by an anesthesiologist. The anesthetist shall demonstrate the knowledge, skills and abilities necessary to provide anesthesia care...

  • Pulmonology

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States HCA Healthcare Full time

    Description Specialization:Pulmonary DiseaseJob Summary:Join a well-established, pulmonology practice in southwest area of Jacksonville, FL.Qualified Candidates:Board certified or board eligible in Pulmonology Have a current, or be able to obtain, an unrestricted license to practice in Florida - not subject to any restrictions, probationary terms or...

  • Full Time Cardiology

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States SourceMD Full time

    We are seeking aCardiovascular Interventionalist w/ structural and peripheral skills.The practice hasbeen in the community for 20 years and has developed a wide referralbase. There are six other cardiologists including threeinterventionalists, two non interventional and one electrophysiologist. The group is a private practice.The office hasan abundance of...

  • OB/GYN Hospitalist Jobs on the Coast of NC

    Found in: beBee jobs US - 1 week ago

    Jacksonville, Florida, United States Ob Hospitalist Group Full time

    Ob Hospitalist Group is looking for passionate OB/GYN Physicians to join our team at programs at:Onslow Memorial Hospital ~ Jacksonville, NCAs an OBHG hospitalist, you are the in-house expert whose advanced clinical skill and ability to handle any OB emergency dramatically improves patient safety and satisfaction. You will work closely with local OB/GYNs to...

  • Physician - Cardiologist, FT

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States Ascension Florida Full time

    Details Specialty: Cardiologist, Physician, BE/BC Subspecialty Interest: General Cardiology Schedule: Monday - Friday and some Weekends, Call: Night Call RotationPractice Detail: 33 BC Cardiologists EMR System: Athena and Cerner Facility: Riverside Cardiology Clinic and Hospital Location: Jacksonville, FL Visa Eligibility: NoBenefitsPaid time off...

  • Physician, Endocrinology, FT

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States Ascension Florida Full time

    Details Specialty: Endocrinology, Physician, FT Schedule: Monday - Friday Practice Detail: Join a thriving practice EMR System: Athena Facility: Riverside - Endocrinology Location: Jacksonville, FL Visa Eligibility: NoBenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term &...

  • Family Medicine Physician, FT

    Found in: beBee jobs US - 3 days ago

    Jacksonville, Florida, United States Ascension Florida Full time

    Details Specialty: Family Medicine Physician, BE/BC Schedule: Monday - Friday Clinic Practice Detail: Join a Thriving Internal Medicine Practice EMR System: Athena Facility: Ascension Osceola Internal Medicine Location: Jacksonville, FL Visa Eligibility: NoBenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits...

  • Ops Professional Mkts

    Found in: beBee jobs US - 1 week ago

    Jacksonville, Florida, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Physician - Gastroenterology, FT

    Found in: beBee jobs US - 1 week ago

    Jacksonville, Florida, United States Ascension Health Full time

    DetailsSpecialty: Physician, Gastroenterology, FTPractice Detail: Join a Thriving GI PracticeEMR System: Athena and CernerFacility: Southside GastroenterologyLocation: Jacksonville, FLVisa Eligibility: NoBenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term...

  • Physician - OB/GYN - FT

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States Ascension Florida Full time

    Details Specialty: OB/GYN, Physician, BE/BC Schedule: Rotating Practice Detail: Join a team of 4 Board Certified OB/GYN physicians and 8 Advanced Practice Providers caring for patients EMR System: Athena and Cerner Facility: Ascension Southside Hospital and OB/GYN Clinics Location: Jacksonville, FL Visa Eligibility: NoBenefitsPaid time off (PTO)Various...

  • EM Medical Director in Jacksonville, NC

    Found in: beBee jobs US - 1 day ago

    Jacksonville, Florida, United States ApolloMD Full time

    This opportunity will not last long as we are excited to announce our new partnership with Onslow Memorial Hospital in Jacksonville. We are seeking a committed partner for our expanding team.An acute-care facility in coastal North Carolina, Onslow Memorial Hospital holds national accreditation by The Joint Commission (TJC) and continually earns distinctions...

  • Director of Teaching

    Found in: beBee jobs US - 3 days ago

    Jacksonville, Florida, United States San Jose Episcopal Day School Full time

    SJEDS DIRECTOR OF TEACHING & LEARNING At San Jose Episcopal Day School (SJEDS) everything we do is a loving and joyful expression of our mission, which is to inspire a passion for learning, a life of integrity, and a heart for Christian service. Since 1950, SJEDS has served as a beacon in the local community, delivering a dynamic and challenging academic...

  • Enterprise Account Executive

    Found in: beBee jobs US - 2 weeks ago

    Jacksonville, Florida, United States Compass Full time

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.SUMMARYThis is a fully onsite role and will report into our Jacksonville office.Our...