Solution Consultant

4 weeks ago


Virtual, United States Alight Full time

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts, Strada blends leading-edge technology with human

ingenuity to help businesses across the globe design and deliver at scale. Supporting over 30 years to 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, pls visit Strada Global Page

The Solution Consultant applies deep domain, product, industry and/or solution area expertise and an understanding of client priorities to create compelling solutions that bring our value proposition to life and increase our win and renewal rate during a sales process.

The Solution Consultant collaborates with sales through all stages of the sales process post-identification – from introductory meetings to requests for proposals (RFP), finalist meetings, contracting and hand-off to the delivery team(s). Upon request Solution Consultants support sales to develop product solutions scope and proposals, produce client-tailored sales meetings materials, educate the client on the technical aspects and details of Strada solutions, conduct solutions demonstrations, and coordinate with negotiations and pricings teams to determine deal pricing and final proposal delivery. In addition, the Solution Consultant is responsible for staying current on competitors, market and industry trends, compliance developments and Strada capabilities. Solution Consultants are also an important source of market feedback working closely with Strada product owners to inform our roadmap.

Key Responsibilities

Domain expertise:

  • Maintains expertise in domain products and services and Strada's overall capabilities. Articulates and communicates Strada's value proposition and key differentiators
  • Collaborates with delivery leaders to stay connected to operations and delivery practices and share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process.

Sales process:

  • Supports Sales resources on solutions deals to develop and inform sales strategy in order to drive bookings and close opportunities
  • Performs discovery and assists with product solution scoping for solution deals (e.g., identify complexity drivers)
  • Works with sales, subject matter experts, and business leaders to develop scope of Strada solution set and determine platform/technology
  • Provides input to questions related to defining the opportunity accountable for solution costing and coordinates with finance, sales, and value engineers to construct business case
  • Tailors materials and demo based on solution, client need and competitive landscape. Creates new materials where needed.
  • Participates in sales meetings, actively answers solutions questions where appropriate, uses understanding of the client's business and depth of knowledge to help personalize the recommended solution
  • Document the solution concisely and clearly throughout sales process, ensuring maximum transparency and knowledge transfer across delivery
  • Assists with the contracting process from a scope and solution point of view across statements of work, transition, commercials
  • Collaborates with solution architects in scope development for multi-solutions deals across products
  • Internally assists senior solutions colleagues on large, complex offers that require additional support

RFP support:

  • Reviews, updates, and provides input on RFP responses after initial draft is provided by the enablement team
  • Creates responses for domain-related RFP questions and engages subject matter experts where needed
  • Creates client-specific delivery model and service descriptions
  • Owns domain-related follow ups (e.g., questions received from third-party evaluator)
  • Assists with periodic review of RFP library content – ensure responses are compelling and reflect the latest on our solutions


Other:

  • Provides input to product owners – insights and feedback from prospects and third-party evaluators to help inform priorities and enhancements
  • Collaborates with business leaders and product owners on scope items that may require special development or staffing as appropriate
  • Coordinates with product owners to ensure that latest solution developments are reflected in sales materials and assist with building expertise in these areas
  • Understand the competitive landscape and customer needs to position the delivery organization effectively

Knowledge, Education, Certification, Skills & Technical Proficiency:

  • Bachelor's degree in technical, business or financial discipline or relevant field of study
  • HR, Payroll, and Workday administration and sales knowledge preferred
  • 3 - 5 years of relevant experience in a range of domain area or related roles
  • Deep knowledge of benefits, payroll and/or cloud and delivery models, the capabilities of administration platforms, and compliance considerations
  • Demonstrated track record applying domain expertise in client delivery or sales
  • Agility and organizational skills to work in a fast-paced environment and manage multiple concurrent opportunities
  • Excellent client communication and consulting skills – able to lead engaging conversations, adapt on the fly, negotiate as needed and have a point-of-view
  • Proven experience in building and developing client relationships
  • Experience in promoting a team environment
  • Flexibility to travel (sometimes on short notice) to support meetings with prospects

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
#LI-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

65,600 USD

Maximum :

104,100 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:


DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
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