Membership Experience Manager
Found in: beBee jobs US - 1 week ago
The Membership Experience Manager supports the mission of the Gottlieb Center for Fitness to enhance the health and well-being of community members. Gottlieb Center for Fitness is a full-service 55,000 sq. ft. fitness facility with best-in-class amenities to provide exercise opportunities for community members to live healthier lives. Successful candidates will have previous leadership experience working in a fitness, recreation, or park district community center.
The Membership Experience Manager will manage membership operations and ensure excellent customer service is provided to all members and guests. Incumbent will organize, execute, and manage and share administrative tasks among the front desk staff team with attention to detail, and ensure deliverables are achieved on time with accurate results in a fast-paced, high volume environment.
Join our high-energy and personable fitness center team who work together to motivate our members to live healthier lifestyles.
Position Responsibilities:
- Greets and assist all members, potential members and staff in a courteous, professional and friendly manner.
- Be enthusiastic towards members by learning their names and expressing an interest in their activities at the fitness center.
- Strives to enrich member experience by introducing them to new programs, staff and members.
- Ensures member satisfaction and retention through exceptional membership service and practices that promote member engagement and well-being.
- Troubleshoots member concerns and questions.
- Creates an exceptional new membership facility tour experience.
- Develops and implement a plan to follow up on prospective member tours and inquiries.
- Conducts membership satisfaction phone calls, emails, or surveys at 30, 60 & 90 days.
- Creates and consistently adhere to follow-up policies and procedures.
- Sets and reports monthly goals for tour to new membership conversation rates.
- Gains strong subject matter expertise utilizing the CSI-Spectrum/Daxko membership database system.
- Will take the lead in managing/updating the membership data base system and managing online membership registration.
- Accurately and consistently capture, review, and maintain the membership data in the membership database system.
- Responsible for meeting monthly membership sales goals.
- Will prepare weekly and monthly membership reports for the Operations Director.
- Assists with the development of annual Membership Department operating budget.
- Demonstrates and trains others to provide consistent excellence in sales presentations, closing techniques, telephone and in-person service, member engagement.
- Ensures membership services is fully staffed at all times.
- Will create monthly staff schedules.
- Reviews and evaluates employee performance.
- Maintains extensive working knowledge about membership registration and pricing, fitness center programs, full-service amenities, and operating policies, procedures and center hours.
Requirements:
- Bachelor's degree or equivalent on the job training
- 3-5 years of previous job-related experience
Licensure/Certifications:
- CPR/First Aid Training completed within 90 days of hire.
Benefits on your 1st day:Medical, Dental, Vision, Life Insurance, retirement plan with matching contributions, generous PTO plan, tuition assistance, 7 paid holidays and more.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
-
Production Manager
Found in: beBee jobs US - 7 days ago
Melrose Park, Illinois, United States Kerry Full timeAbout KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
WMS Software Implementation Manager
Found in: beBee jobs US - 2 weeks ago
Melrose Park, Illinois, United States ESPO Corporation Full timeJob Title: Software Implementation Project ManagerLocation: Oak Park, ILJob Type and Duration: Direct Hire We are hiring a dynamic, customer-focused Software Implementation Project Manager to work out of our corporate office. This role will support the implementation of our WMS software at our customer's sites all over the US.Responsibilities: Act as a...
-
Payroll Coordinator
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States City of Melrose Full timeThe city of Melrose seeks a Payroll Coordinator to lead payroll and offer guidance, training, and support for budgeting, purchase orders, documentation, and reporting. This role requires a self-motivated professional who can manage multiple priorities and ensure financial obligations are met. The ideal candidate possesses a BA/BS in accounting or financial...
-
Quality Specialist
Found in: beBee jobs US - 2 weeks ago
Melrose Park, Illinois, United States CSL Behring Full timeThe OpportunityThis position provides immediate support to the Assistant Manager of Quality in monitoring plasma center processes to ensure overall compliance with CSL Operating Procedures, as well as all applicable local, state, federal requirements. This role will ensure compliance to training needs, SOPs, processes and other regulatory or company...
-
Operations Supervisor
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States Trinity Health Full timeEmployment Type:Full timeShift:Day ShiftDescription:The Operations Supervisor (Testing) - Clinical Laboratories directs the daily operations of a given laboratory shift to ensure the precision and reproducibility of laboratory test results in accordance with accreditation standards and guidelines.The Operations Supervisor (Testing) - Clinical Laboratories...
-
Patient Care Technician II Cardiac Telemetry Unit Part-time
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States Trinity Health Full timeEmployment Type:Part timeShift:Rotating ShiftDescription:Position Summary:Performs a variety of direct patient care procedures to assist the unit manager, professional staff and physicians in providing patient care focused on the needs of the patient. Responsible for service excellence in both direct and indirect care of patients.Performs a variety of direct...
-
Hospital Access Supervisor
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States Trinity Health Full timeEmployment Type:Full timeShift:Evening ShiftDescription:This position is responsible for the day to day activities of the Hospital Access areas including Inpatient Admitting, Hospital-based Outpatient services, Same Day surgery Center, Preadmission Interview, Bed Control and the Emergency Medical Services. This individual monitors employees on the DAY/PM or...
-
Waste Water Lead Technician
Found in: beBee jobs US - 4 days ago
Melrose Park, Illinois, United States LandOLakes Full timeAs stated in the Land O'Lakes Job Posting policy, all employees who post for an internal opening must inform their current manager at the time they apply. Our growth relies on our extraordinary talent. Unlock your greatest potential at Land O'Lakes by continuing to make a difference, driving results and growing your career. Waste Water Lead...
-
Communications Supply Clerk
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States Trinity Health Full timeEmployment Type:Part timeShift:Rotating ShiftDescription:The Communication Clerk 1 is responsible for answering phones, directing calls, contacting providers, overhead announcements, activating Non-Clinical and Clinical Response, and distributing emergency notifications for Emergency Management.The Communication Clerk Supply is to answer and transfer...
-
Sybil Operator
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States LandOLakes Full timeAs stated in the Land O'Lakes Job Posting policy, all employees who post for an internal opening must inform their current manager at the time they apply. Our growth relies on our extraordinary talent. Unlock your greatest potential at Land O'Lakes by continuing to make a difference, driving results and growing your career. Sybil OperatorJob Summary:The...
-
Med/Surg Patient Care Tech 20/hrs per week Days
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States Trinity Health Full timeEmployment Type:Part timeShift:Day ShiftDescription:Performs a variety of direct patient care procedures to assist the unit manager, professional staff and physicians in providing patient care focused on the needs of the patient.GENERAL PATIENT CARE - Meets the comfort and hygiene needs of the patient by providing care services such as bathing, oral hygiene...
-
Patient Care Technician
Found in: beBee jobs US - 2 weeks ago
Melrose Park, Illinois, United States Trinity Health Full timeEmployment Type:Full timeShift:Evening ShiftDescription:Patient Care Tech IIPerforms a variety of direct patient care procedures to assist the unit manager, professional staff and physicians in providing patient care focused on the needs of the patient.GENERAL PATIENT CARE - Meets the comfort and hygiene needs of the patient by providing care services such...
-
Hospitalist job in Melrose MA
Found in: beBee jobs US - 2 weeks ago
Melrose Park, Illinois, United States TeamHealth Full timeAre you a physician with leadership experience looking to take your career to the next level? If so, TeamHealth needs you as the medical director for our hospital medicine practice at Melrose Wakefield Hospital in Melrose, Massachusetts.Applicants must be experienced with a leadership background and board certified in internal medicine (IM). This position is...
-
Hospitalist
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States TEAM HEALTH Full timeHospitalist physician employment in Massachusetts : Are you a physician with leadership experience looking to take your career to the next level? If so, TeamHealth needs you as the medical director for our hospital medicine practice at Melrose Wakefield Hospital in Melrose, Massachusetts.Applicants must be experienced with a leadership background and board...
-
PATIENT CARE TECH OBS UNIT PT Evenings
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States Trinity Health Full timeEmployment Type:Part timeShift:Evening ShiftDescription:Patient Care Tech IIPerforms a variety of direct patient care procedures to assist the unit manager, professional staff and physicians in providing patient care focused on the needs of the patient. Details:Patient Care Tech IIPerforms a variety of direct patient care procedures to assist the unit...
-
Barrel Handling Operator
Found in: beBee jobs US - 2 weeks ago
Melrose Park, Illinois, United States LandOLakes Full timeAs stated in the Land O'Lakes Job Posting policy, all employees who post for an internal opening must inform their current manager at the time they apply. Our growth relies on our extraordinary talent. Unlock your greatest potential at Land O'Lakes by continuing to make a difference, driving results and growing your career. Barrel Handling OperatorJob...
-
Hospitalist - Fm Full-Time position in Melrose, Massachusetts
Found in: beBee jobs US - 2 weeks ago
Melrose Park, Illinois, United States TeamHealth Full timeAre you a physician with leadership experience looking to take your career to the next level? If so, TeamHealth needs you as the medical director for our hospital medicine practice at Melrose Wakefield Hospital in Melrose, Massachusetts.Applicants must be experienced with a leadership background and board certified in internal medicine (IM). This position is...
-
Hospitalist Medical Director in Melrose, MA
Found in: beBee jobs US - 1 week ago
Melrose Park, Illinois, United States TeamHealth Full timeAre you a physician with leadership experience looking to take your career to the next level? If so, TeamHealth needs you as the medical director for our hospital medicine practice at Melrose Wakefield Hospital in Melrose, Massachusetts.Applicants must be experienced with a leadership background and board certified in internal medicine (IM). This position is...
-
Finance Manager
Found in: beBee jobs US - 7 days ago
Hanover Park, Illinois, United States FUJIFILM Holdings America Corporation Full timeFinance ManagerJob LocationsUS-IL-Hanover ParkRequisition ID CategoryAccounting/FinanceCompany (Portal Searching)FUJIFILM BI International Operations Corp.OverviewFujiFilm Business Innovations Organization (FBIO) is offering an opportunity in our Hanover Park, IL.External USPOSITION SUMMARY:Actively participate in the FBIO financial planning and analysis...
-
Manager, Oracle
Found in: beBee jobs US - 4 days ago
Schiller Park, Illinois, United States Encore Event Technologies Full timePosition OverviewThe Manager, Oracle Purchasing is an authority on Oracle Fusion procurement systems and process. Actively partnering with the procurement and finance teams, this role will be responsible for exercising creativity, independent judgment, and business acumen in selecting methods and techniques to design and implement complex business solutions...
