Commercial Banking Senior Lead Product Transformation Coach

4 weeks ago

Charlotte, North Carolina, United States Wells Fargo Full time

About this role:

Wells Fargo's Product Transformation is an enterprise-wide end-to-end business transformation approach, which leverages and adheres to Wells Fargo Agile practices as part of our full lifecycle product management process. As Wells Fargo Commercial Banking shifts from project-based episodic delivery to a customer and product-centric model, Commercial Banking plans to adopt a 4-tier scaled product model and are currently seeking experienced, authentic, and motived Product Transformation Coaches who have experience and knowledge in moving from a project to product model to help us advance and scale our product transformation journey. As a member of the Commercial Banking Product Enablement Office, you will work in collaborative partnership with a cross functional team of transformation coaches, transformation leads, and product leaders to help our organization grow in both organizational agility and product competencies.

In this role, you will:

Build relationships and act as an advisor to senior leadership and teams to guide and influence transformational change for highly complex business needsStrategically engage with all levels of professionals and managers to translate Agile and product theory into practical and tangible actions which upskill people, and help evolve how teams work togetherCoach for discovery of products and continuous delivery of customer centric work, including creation of product roadmaps, development of product area backlogs, and iterative application development using modern engineering practicesFoster maturation of Agile behaviors and delivery concepts across all levels of staff, and coach leaders to consider readiness, complexity, pragmatic strategies, and the structure required to support software and enable transformation successLead the strategy and resolution of highly complex challenges by asking open, analytical questions to help rethink, change and coordinate the way work is structuredCreate, gain buy-in for, and implement proactive coaching plans that leverage observations and maturity assessments to evolve the skills of team members, engineering managers, and product managers toward higher levels of maturityActively participate in forums and communities of practice to provide strategic thought leadership and guidance on proven approaches for resolving impediments to accelerate deliveryGuide product managers and product owners on the beneficial use of metrics for continuous improvements and data-inspired decisionsProvide vision, direction and mentoring for peer coaches, Scrum Masters, and others, to aid growth and improvementHelp leaders and knowledge workers see broader perspectives, and shift mindset to adopt new skills associated with self-governing teams.Foster collaborative partnerships with peers, partners, and knowledge workers to grow and evolve our product competencies and agile maturity.Leverage and combine different industry standard scaling concepts to specific business problems that best supports scaled Agile values and principlesRequired Qualifications:7+ years of Agile (Coaching, Scrum or product owner) experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationPrior experience with project to product transformationsExperience with coaching product teams in the creation of story maps, product vision boards, product strategy, Objective and Key Results (OKRs), product roadmapsDemonstrated understanding and practical experience with JIRAExperience leading discussions with individuals at varying levels of the organization that result in a shared understanding and consensus on a path forwardWorks with all levels in the organization to teach and coach the product management principles and practicesDesired Qualifications:A hypothesis-driven mentalityCreating feedback loops between product teams and customers to support product refinementAbility to develop, deliver and mentor effective, well-articulated, written, and oral communications (e.g., emails, presentation materials) applying appropriate level of content/ detail dependent upon audience and intent.Demonstrated reasonable level of technical and business understanding to optimize credibility with teams and managerPosting End Date:
4 May 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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