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Coordinator, Premium Experience

2 months ago

Eagan, Minnesota, United States teamworkonline Full time

SUMMARY: High-level and detailed premium customer service position dedicated to assisting the Premium Experience and Operations team in creating, strategizing, and executing memorable experiences for premium clients. Heavy emphasis will be placed on attention to detail in every aspect of gameday and the annual premium calendar to deliver on the SKOL service standards set by the organization. This role will focus on using CRM tools, member data and touchpoint campaigns to increase their members' experience, engagement, loyalty, satisfaction, and retention rates using data and applied strategy. The position reports to the Manager of Premium Experience and Operations.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.