Business Optimization Manager

This is an exciting opportunity to join the Tax & Accounting Professionals (TAP) business unit as a Business Optimization Manager,ready to take on the challenge as an individual contributor within our Business Optimization organization.In this role, you will be responsible for driving strategic revenue operations initiatives across the TAP portfolio. This role will contribute to the commercial success of the TAP business, collaborating on projects such as new product launches, pricing and packaging, revenue retention, and cross-sell and upsell initiatives. You will partner with product marketing and demand generation teams to provide business insights and direction based on data analysis, customer feedback, and market research. You will also work closely with sales, customer success, finance, and product management to help align teams and projects to revenue goals and optimize sales performance.
This pivotal role calls for an individual with the ability to learn complex products, markets, and the latest technological advancements in the field. The ideal candidate is an experienced professional capable of providing specialist consulting advice, influencing senior and middle management, and resolving complex business problems through innovative thinking.

About the Role:

In this opportunity you will:

• Contribute to revenue growth strategies for TAP products and services, leveraging data-driven insights and best practices
• Collaborate with product marketing and demand generation teams to ensure the TAP business perspective is incorporated into effective go-to-market plans, value propositions, and messaging for target segments and personas
• Incorporate customer behavior, feedback, and business results in identifying opportunities and risks for revenue retention and sales attainment
• Monitor and report on key business metrics and trends, such as pipeline, bookings, churn, renewal rates, and customer lifetime value
• Provide recommendations and guidance to sales and customer success teams to improve sales efficiency, effectiveness, and productivity
• Partner with finance and product management to design and implement optimal pricing and packaging models for the TAP offerings
• Consume market research and competitive analysis to identify and validate new revenue opportunities and gaps
• Work autonomously, providing guidance in complex and nuanced situations, and making strategic decisions that impact the sales organization.

About You:

You're a fit for the role if you have:

• Bachelor's degree in business, marketing, finance, or related field
• 5+ years of experience in revenue or sales operations, demand generation, or product marketing, preferably in the software or tax and accounting industry
• Strong analytical and problem-solving skills, with the ability to synthesize complex data and communicate actionable insights
• Excellent verbal and written communication skills, with the ability to present and influence at all levels of the organization
• Experience with CRM, marketing, and other tools, such as Salesforce, Eloqua, Tableau, etc.
• Self-motivated, innovative, and collaborative, with a passion for driving change and delivering results
• Comfortable working through ambiguity and charting a path forward without explicit direction
• Beneficial to have knowledge of tax and accounting products and services, market dynamics, and customer needs

#LI-TK1

What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Protect yourself from fraudulent job postings click here to know more.

More information about Thomson Reuters can be found on

As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

---