Senior Technical Product Engineer, Revenue Platforms

Senior Technical Product Engineer, Revenue Platforms

United States, Georgia, Atlanta

Information Technology

08-Jul-2024

Ref #: 25485

LinkedIn Tag: #LI-TB1

How you'll help us Keep Climbing (overview & key responsibilities)

Delta's Revenue Technology organization is undergoing a transformation to change the way we do business from top to bottom. We strive to build innovative solutions that deliver impact to our customers. As we grow, we seek new team members eager to collaborate and advance our mission of becoming a best-in class IT organization at the world's premier airline

This position is responsible for building strong business understanding and relationships to enable the delivery of technology solutions that deliver the intended business value in the spirit of the Agile Scrum Methodology. The Technical Product Engineer's primary responsibilities are to prioritize features according to business value as wells as the user stories into an ordered backlog. They will also participate in Sprint ceremonies like Inception, Future State, Alignment, Sprint Planning, Retrospectives, User Story Writing and Refinement. It is important that they also establish and maintain effective partnerships with the Business and IT product teams.

We are looking for someone with strong analytical and organizational skills to transform data into insights, distill requirements, and develop processes. They will also be able to define clear, easy-to-digest metrics that resonate with the business. While a deep knowledge in Crew products and applications is not necessary, previous experience will be a plus. The candidate should have excellent communication skills, business maturity, and feel comfortable in a fast-paced environment.

Responsibilities including but not limited to:

• Responsible for conducting sophisticated and detailed research of existing processes, systems, and desired objectives to meet the goals/intent of the assigned products
• Work with Product Manager, and SMEs to prioritize feature development, based on the business value
• Elicit and create initial epics/features and elaborating into user scenarios that clearly describe the functional and non-functional requirements
• Deliver business requirements via artifacts such as epics, features, scenarios, acceptance criteria, process flows, wireframe diagrams, interaction
• diagrams, mockups/demos, etc
• Collaborate with a multi-functional teams inside a Scrum framework
• Conduct work sessions and document new features, requirements, and strategies.
• Perform testing, track bugs, enhancements and ensure issues are resolved before promoting to production environments.
• Able to work on multiple initiatives and balance constantly evolving priorities.
• Use data and analysis to convey solution impact and to support process driven solutions.
• Develop business logic and critical metrics for incorporation into decision support models and tools.
• Construct problem statement including problem description and improvement measures.
• Drill down beyond the problem surface to understand root cause.
• Logically structure recommendations and supporting data to formulate a solid, logical and understandable business reason.
• Supply guidance to project planning and effort estimation within scope.
• Support the identification of risks and mitigation approaches.
• Collaborate with business unit leaders to develop and maintain internal customer relationships

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• Bachelor's degree in computer science or related field
• 5+ years of experience in a product or software engineer role or related experience
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.

What will give you a competitive edge (preferred qualifications)

• 7+ years of hands-on experience
• Solid understanding of concept and principles of agile methodology; ability to apply appropriate agile approaches in the processes of software
• development and delivery
• Solid understanding of product features; ability to design, build, and develop a new product, technology, or service from feasibility through to
• production
• Solid understanding of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality
• and non-functionality requirements to ensure the success of a system or software development project
• Strong written, oral communication, and social skills
• Must have excellent planning and organizational skills, strong verbal, written communication and facilitation skills.
• Willingness to become subject matter expert for your applications and take ownership for its development and performance.
• Flexibility to adapt and plan for changing business objectives
• Knowledge of Agile/SDLC development methodologies
• Airline business experience, as well as business process re-engineering and/or extensive experience working with agile teams, is desirable

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here