Mobile Associate, Bilingual

2 months ago


Linden, New Jersey, United States T-Mobile Full time

At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees

Job Overview

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Job Responsibilities

  • Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
  • Approaching service and sales needs with composure, integrity and compassion.
  • Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
  • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • Successfully identify and handoff small business leads.
  • Support team initiatives and create an inclusive environment.
  • Education:
  • High School Diploma/GED (Required).
  • Work Experience:
  • 6 months of customer service and/or sales experience, Retail environment preferred. (Required).
  • Knowledge, Skills and Abilities:
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. ()
  • Effective at balancing customer needs and performance goals. (Required)
  • Must be fluent in English and Spanish.
  • Licenses and Certifications:
  • At least 18 years of age
  • Legally authorized to work in the United States Travel Travel Required (Yes/No):No DOT Regulated DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $19.00 Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t- Never stop growing As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing - or calling Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

    Web Reference : AJF/
    Posted Date : Fri, 26 Jul 2024
    To apply for this position you will complete an application form on another website provided by or on behalf of T-Mobile. Please note Retail Jobs for ColU Fans is not responsible for the application process on any external website.

  • Mobile Mechanic

    3 days ago


    Linden, New Jersey, United States Nexus Innovations Full time

    Join Our Team as a Mobile MechanicAbout the RoleWe are seeking a skilled Mobile Mechanic to join our team at Nexus Innovations. As a Mobile Mechanic, you will be responsible for performing installation work in the low-voltage network for metering technology and additional devices.Key ResponsibilitiesPerform installation work in the low-voltage network for...


  • Linden, New Jersey, United States CDL NUCLEAR TECHNOLOGIES LLC Full time

    Job OverviewPosition: Cardiac Nuclear Medicine PET/CT Specialist - Clinical Accounts ManagerCompany: CDL Nuclear Technologies LLCAt CDL Nuclear Technologies, we are dedicated to enhancing the capabilities of our Cardiology Facility Clients by delivering cutting-edge healthcare and medical life science solutions across the nation. Since our inception in 1992,...


  • Linden, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Mobile Associate,

    1 month ago


    Linden, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...


  • Linden, United States AlienVault Full time

    Job Overview Job Description:Do you speak Spanish and English? If you do, we're looking for youIt's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with...


  • Linden, Michigan, United States Symphony Care Network Full time

    Position Title: Housekeeping Location: Symphony Care Network Employment Type: Full or Part Time Job Overview: Under the supervision of the Environmental Services Director and Assistant Director, the Housekeeping professional is tasked with ensuring cleanliness throughout the facility and contributing to a hygienic and welcoming atmosphere. This role may also...

  • Food Expeditor

    3 months ago


    Linden, United States Doherty Enterprises Full time

    Position & Perks As an Expeditor, you will be responsible for coordination and consolidation of all outgoing food items from the kitchen assuring high standards of plate presentation and food quality. Join our Team... The health and well-being of our associates is a high priority. We offer competitive compensation and benefits to both hourly and...

  • Bar Back

    2 months ago


    Linden, United States Chevys Fresh Mex Full time

    Position & Perks: As the bartenders extra set of hands, your job as bar-back is to support anything and everything behind the bar. Youll be responsible for maintaining stock, assisting during service and providing go-to support for all your bartenders' needs. There's potential opportunity for growth as many bartenders start as bar-backs. Join our Team......


  • Linden, United States TRUCK REPAIR INC Part time $20 - $30

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesFlexible ScheduleOpportunity to go full timeJob SummaryWe are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to the GM / Owner, ensuring they have all the information and resources...


  • Linden, United States TRUCK REPAIR INC Part time $20 - $30

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryPaid time offTraining & developmentBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesFlexible ScheduleOpportunity to go full timeJob SummaryWe are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will...


  • Linden, United States Marc Torres - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If...


  • Linden, United States Aries Clean Technologies Full time

    Job Description Under the direction of the Maintenance Supervisor, the Electromechanical Technician performs a variety of skilled tasks associated with the day-to-day maintenance functions, equipment care, and equipment repair needs of the Aries Linden Sludge Processing Facility. The position will be responsible for installing, calibrating, repair, adjust,...


  • Linden, United States Aries Clean Technologies Full time

    Job Description Under the direction of the Maintenance Supervisor, the Electromechanical Technician performs a variety of skilled tasks associated with the day-to-day maintenance functions, equipment care, and equipment repair needs of the Aries Linden Sludge Processing Facility. The position will be responsible for installing, calibrating, repair, adjust,...


  • Linden, United States Aries Clean Technologies Full time

    Job DescriptionJob DescriptionJob DescriptionUnder the direction of the Maintenance Supervisor, the Electromechanical Technician performs a variety of skilled tasks associated with the day-to-day maintenance functions, equipment care, and equipment repair needs of the Aries Linden Sludge Processing Facility. The position will be responsible for installing,...


  • Linden, United States Jackson Therapy Partners Remote Work Freelance Full time

    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Linden, Michigan. Job Description & Requirements Specialty: Physical TherapistDiscipline: TherapyStart Date: 10/01/2024Duration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelWe're seeking a full time Physical Therapist to provide expert physical...


  • Linden, MI, United States Jackson Therapy Partners Full time

    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Linden, Michigan.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 10/01/2024Duration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelSetting: OutpatientWe're seeking a full time Physical Therapist to...