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Principal, Client Lead
4 weeks ago
REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN
Do you have the skills, passion, and commitment to transform our Hospitality & Travel clients for the better? Are you ready to be a changemaker? If so, join us. North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else. And we're on the hunt for a new Principal, Client Lead to join us.
Principal, Client Lead: Hospitality & Travel Portfolio – Role Overview
HOW WILL YOU MAKE CHANGE HAPPEN?
As a member of our Hospitality & Travel Exec team, you'll help clients to solve some of their most challenging problems, providing them with practical ways to sustainably impact their business. Our specialists look at organizations holistically to truly understand what is driving inefficiencies, from over complex processes, ineffective ways of working or lack of end-to-end visibility of their services. We get to the bottom of how a client can do more with what they have. You'll be a key player in all of this, bringing new methodologies and driving innovation using advancements in intelligent automation and process mining.
YOU WILL:
Lead work streams and teams to conduct process review projects and implement longer term improvement programs. Manage own activities and work with team members to deliver desired business outcomes. Focus on quality completion of deliverables. Work directly with clients as a visible and engaged member of the team. Establish positive relationships with clients and peers that build credibility, foster your support network, and empower career development. Work with prestigious clients primarily located in the local area with some travel required. Nurture your personal interests with our training program, which can be applied to professional activities and personal growth projects. Give back to your community through impactful local projects.
IDEALLY, WE'D LIKE:
TRANSFORMING CLIENTS. TRANSFORMING CAREERS.
Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.
We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here's how we make it happen:
READY TO MAKE CHANGE HAPPEN?
North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It's how lasting progress is made. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate.
Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.
This means North Highland has more than 3,500 experts in 66+ offices around the globe on hand to partner with you.
For more information, visit and connect with us on LinkedIn, Twitter, Facebook, and Instagram.
Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
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