Assistant Regional Commissioner for Processing Center Operations
Found in: beBee jobs US - 3 weeks ago
SSA's Office of Operations administers three programs under the
Social Security Act:
the Old-Age and Survivors Insurance (OASI) program, the Disability Insurance (DI) program, and the Supplemental Security Income (SSI) program.
As the senior agency officials in each of SSA's ten regions, the Regional and Deputy Regional Commissioner ensure effective SSA interaction with other Federal and State agencies, Disability Determination Services (DDS) and other regional and local organizations.
DutiesThe Assistant Regional Commissioner for Processing Center Operations (ARCPCO), located in Chicago, IL directs the activities of approximately 900-1,300 employees in a range of grade levels from clerical support to executive/supervisory level.
The Region provides service to customers in the following states:Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin with the ARCPCO providing executive leadership and direction in planning and carrying out the Processing Center's (PCO) total mission and assisting with the Teleservice Center's (TSC) mission.
The incumbent serves as a member of the Regional Commissioner's Executive Staff, participating in the overall direction of Social Security matters in one of the major or geographical service areas of the country.
The incumbent provides executive leadership and direction in planning and carrying out the Processing Center's (PCO), including processing claims for certification of retirement, survivors and disability benefit payment to a large segment of the nation's population.
The ARCPCO plans and sets operating goals and objectives and achieves efficient, effective and economical operational processes.Incumbent is the key regional official responsible for overall executive coordination of activities within the PCO and the TSC's in the Region.
The ARCPCO plans, directs and coordinates the activities of the operating components of the PCO and TSC's including the review, authorization and reconsideration of claims; evaluation of medical/vocational evidence in disability claims; control and collection of outstanding debt workloads; answering correspondence; benefit adjustments (e.g., suspensions, terminations, readjustments, etc.); manual and automated claims processing; case control; certification of benefit payments; handling incoming 800# calls; and a multitude of related functions.
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