Director, IT Strategic Sourcing

2 weeks ago

Cary, North Carolina, United States MetLife Full time

Description and Requirements
The Opportunity
Director, IT Strategic Sourcing has the responsibility for managing the sourcing life cycle for the IT spend categories. The role will lead a team of 3 - 6 sourcing professionals who will co-develop the direction for the IT subcategories and execute against established strategic plans. This role will ensure that the sourcing team meets cost reduction, risk reduction & mitigation, and other targets and leverages the capabilities of the supply market to help internal clients gain and sustain a competitive advantage. Position expectations require deep IT procurement expertise across strategic sourcing activities with high - levels of stakeholder engagement, alignment and collaboration with Category Management. Responsible for ensuring that Procurement is involved at the earliest stages by using insightful market data and bringing forward compelling recommendations to further shape the strategy.
Key Relationships:

  • Reports to : AVP, Global Strategic Sourcing
  • Direct reports/team : 3 - 6
  • Key Stakeholders : Global Technology & Operation (GTO), Marketing, HR, US Business, and Finance.


Trusted advisor to functional and business leaders

  • Provide direction across IT functional areas and programs that involve RFx strategic sourcing and third-party contractual matters.
  • Partner with Category Management in co-developing IT procurement category strategies, identifying, sourcing, and securing services based on business requirements/results.
  • Synthesize the supply base and establish strong partnership relationships with critical suppliers and business stakeholders.
  • As the Director IT Strategic Sourcing, you will bring world-class sophistication to our procurement activities on a consistent basis.


How You'll Help Us Build a Confident Future

  • Lead a team of sourcing consultants to co-develop and implement strategic sourcing strategies.
  • Partner with senior stakeholders to increase the influence of procurement across the globe.
  • Be the central point of contact for guidance and support for all IT strategic sourcing matters.
  • Assist IT business in developing and supporting an approved suppliers list and supplier risk governance program.
  • Assist in enforcing procurement policies/ processes within the region (s) to improve spending visibility and increase control of our cost base.
  • Overseeing in bidding and negotiation activity in the specification of requirements, requests for proposals, evaluation, and supplier selection. Through deep analysis, actively find opportunities, co-develop strategies and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way.
  • Remain current with market trends through relationships with third parties and market experts; identifying and communicating innovative technologies and key problems in the assigned spend areas.


What You Need to Succeed

  • 10 + years of experience in IT procurement, IT contracting and Managed Services
    • Telecom, Hardware. Application Service Providers (ASP), Software as a Service (SaaS)
    • Managed Services across Technology and Professional Services related services.
    • Managed shared services (BPO/ offshore) support resources across Source to Pay (S2P).
  • Prior management consulting experience with proven record in:
    • Procurement Operating Model and Process Design
    • Delivering large-scale procurement transformations across various industries
    • Advised C-level management in their strategic blueprints - based on data analysis, experience, expertise, and an innovative approach.
    • Knowledge in challenging the "status quo," creating transparency for clients, helping them understand the implications of their costs, synthesizing & advising how to improve.
    • Developed and upskilled junior consultants with best-in-class strategic sourcing practices reflecting specific and measurable attributes as part of their "toolbox."
    • Developed and executed comprehensive category strategy encompassing end to end technology services and products.
  • Minimum of a BS; MBA / master's degree a plus
  • Experience working in a global organization is preferred.
  • Experience of both Strategic and Operational Procurement
  • Understand Category Management function / approach.
  • Prominent level of proficiency in Microsoft Office suite, including Word, PowerPoint, and Excel
  • Knowledge of Procure-to-Pay tool(s), Ariba is a plus.
  • Knowledge and prior usage of Business Intelligence tools.
  • Knowledge and prior usage of Think Cell application.


What Can Give You an Edge

  • Problem solving, analytical skills and decision making:
  • Communication, interpersonal and teaming skills:
  • Leadership, impact, and change:
  • Work management, organization, and planning:


Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For , MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For , MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
#BI-Hybrid

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