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Quality Engineer I
2 months ago
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
About This Role:
This Quality Engineer role offers an employee the opportunity to be part of the Cardiac Rhythm Management Complaint Investigation Site within the Post Market Quality Assurance team at Boston Scientific. The primary activity for this role is to support analysis of investigations into field complaint allegations against Boston Scientific products. This position is a vital part of improving patient care by ensuring Boston Scientific device allegations are investigated efficiently and effectively.
YourResponsibilities Will Include:
- Assumes a technical role within the Complaint Investigation Site by using technical expertise and knowledge to support current and new market released technology
- Assists Senior level engineers in projects to enhance the ability to perform various complaint Investigations
- Maintains knowledge of state-of-the-art principles and strategies in their particular area of expertise.
- Participates in technical strategy planning for Boston Scientific
- Assists Lab Technicians during complaint investigationsto ensure accurate and compliant product analysis and documentation
- Reviews completed returned product analysis results to ensure field allegations are adequately addressed
- Analyze returned products to address complaints and to ensure a high level of product quality
- May be asked to engage in projects/project plans outlining work plans including timelines, roles and resources; Identifies and leads cross-functional project teams comprised of functional experts and local managers
- Communicate product quality issues to Senior Engineers and/or Management for awareness to cross functional areas including Research and Development, Supplier Quality and Manufacturing
- Participates in cross functional teams to resolve quality issues
- Interprets complex technical issues for a non-technical audience
- Provides technical support for regulatory and legal inquiries
- Assists in developing novel methods to effectively analyze product complaints
- Performs a variety of duties in the electrical, mechanical, electro-mechanical, chemical, or optical areas
- Supports and/or performs Product Performance Engineering activities (trending, non-product return investigation analysis, etc.) during complaint investigation processing
- Responds to Technical Service Requests to support urgent questions from the Technical Service Team regarding product performance issues of devices being utilized in the field
- Serve as a support role for other activities within in the Complaint Investigation Site as needed
What We're Looking For In You:
Required Qualifications
- Bachelor Sciencein Engineering related field with 0-1 years of relevant experience
- Understanding technical engineering topics
- Ability to independently manage project work to define delivery dates
- Critical thinking, problem solving, and troubleshooting ability
- Strong communication (verbal and written) and data analysis skills
Preferred Qualifications
- Engineering degree with 1 year of relevant experience
- Strong Technical Writing skills
- Experience working within a Quality System
- Experience working in a regulated environment
Requisition ID:589122
Among other requirements, Boston Scientific maintains specific prohibited substancetesting requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code * , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.
Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran
