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Housekeeping Room Attendant

3 months ago

Arlington, Virginia, United States Hyatt Centric Arlington Full time
Who you will be working for:

We are looking for a reliable and friendly Room Attendant team member to provide superb customer service to our guests at the Hyatt Centric-Arlington. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to the Hyatt standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be successful as a Room Attendant you must be honest, a team player, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

What you will be doing:

BASIC FUNCTIONS

Responsible for the cleanliness of guest rooms and ensure they meet the Hyatt cleanliness standards.
Greeting guests and responding to queries
ESSENTIAL FUNCTIONSChanging bed linen
Replacing used towels and all bathroom amenities.
Sweeping and mopping floors.
Vacuuming carpets.
Dusting and polishing furniture.
Emptying trash containers and ashtrays.
Restocking coffee station.
Cleaning public areas, such as corridors.
Reporting any technical issues and maintenance discrepancy using technical device.
Updating status of guest rooms using technical device.
Maintaining the cleanliness, restocking and returning cleaning cart at shift end
Completing required and recommended training courses
Follow the lost and found policy and procedures
Complete other assigned tasks
QUALIFICATIONSHousekeeping experience (preferred).
Ability to lift heavy amounts
Ability to bend, twist, squat and work on feet for an extended period of time.
Flexible work hours/ weekend availability
Clear and pleasant communications skills
Benefits We are committed to a comprehensive team member benefit program that helps our team members stay healthy, feel secure, and maintain a work/life balance. As part of this commitment, we constantly strive to offer you a range of Benefit Plans to help you focus on improving and maintaining your health. Competitive Wages and Incentive Plan
On Demand Payment
Opportunities for Advancement
Complimentary Meals
Medical, Dental and Vision Insurance
Flexible Spending Accounts
401(k) Retirement Plan with Company Match
Paid Vacation, Personal and Sick Days
Eight (8) Paid Holidays
OTH Hotels Resorts and Brand (if applicable) Hotels Discounts
Life and AD&D Insurance Short Term and Long-Term Disability Insurance
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
Referral Bonus
Source: Hospitality Online