Front Desk Agent

Found in: beBee jobs US - 7 days ago

Greenville, South Carolina, United States Hilton Greenville Full time
What will I be doing?

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Receive, input, retrieve and relay messages to guests.
Must be able to work all shifts.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Qualifications

OnQ

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Source: Hospitality Online

  • Front Desk Agent

    7 days ago

    Greenville, United States Kashi LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...

  • Front Desk Agent/Night Auditor

    7 days ago

    Greenville, United States Kashi LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Agent/Night Auditor to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Four shifts are immediately available. Monday 3pm to 11pm. Thu, Fri, Sat 11pm to 7am. plus one shift through a weekday afternoon. Bilingual skills in Spanish...

  • Hotel Front Desk Clerk

    3 days ago

    Greenville, United States COMFORT SUITES Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Agent

    6 days ago

    Greenville, United States Auro Hotels Full time

    ** Front Desk Agent ($13-$14 hr)** **Job Category****:** Front Office **Requisition Number****:** FRONT003394 Showing 1 location **Job Details** **Description** Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid...

  • Front Desk Supervisor

    1 day ago

    Greenville, United States Auro Hotels Full time

    ** Front Desk Supervisor** **Job Category****:** Front Office **Requisition Number****:** FRONT003252 Showing 1 location **Job Details** **Description** The purpose of the Front Desk Supervisor is to coordinate front office activities of the hotel and resolve problems arising from guests' complaints, reservation and room assignment activities, and unusual...

  • Customer Service

    1 week ago

    Greenville, United States Peoplelink Staffing Solutions Full time

    Receptionist Front Desk PeopleLink Staffing has partnered with a local Insurance agency that is currently looking to grow. If you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career. We're looking for Customer Service Professionals in the Greenville SC area. 1st shift ...

  • Customer Service

    7 days ago

    Greenville, United States PeopleLink Staffing Solutions Full time

    Job DescriptionJob DescriptionReceptionist Front DeskPeopleLink Staffing has partnered with a local Insurance agency that is currently looking to grow. If you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career. We're looking for Customer Service Professionals in the...

  • Front Desk Receptionist

    6 days ago

    Greenville, United States Ricci Law Firm Full time

    Job DescriptionJob DescriptionSalary: 13.50-14.50Are you looking for an interesting work environment that fits your personality? Are you seeking an opportunity in a great workplace that would be an AMAZING asset to your resume’? Ricci Law Firm is seeking a individual who can provide world class customer service and professionalism to their clients as...

  • Front Desk Receptionist

    7 days ago

    Greenville, United States Ricci Law Firm Full time

    Job DescriptionJob DescriptionSalary: 13.50-14.50Are you looking for an interesting work environment that fits your personality? Are you seeking an opportunity in a great workplace that would be an AMAZING asset to your resume’? Ricci Law Firm is seeking a individual who can provide world class customer service and professionalism to their clients as...

  • Front Desk Attendant

    1 week ago

    Greenville, United States Spare Time Entertainment Full time

    ** Front Desk Attendant - Greenville, SC** **Job Category****:** Guest Services **Requisition Number****:** FRONT01190 Showing 1 location **Job Details** **Description** * Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary. * Answer guest inquiries over the phone and in-person; providing accurate information. *...

  • Guest Lead>

    7 days ago

    Greenville, United States Altar'd State Full time

    Altar'd State - SOSJ4590 [Front Desk Agent / Concierge] As a Guest Lead at Altar'd State, you'll: Lead and support management by directing activities required to achieve all store goals; Ensure attainment of sales and inventory shortage goals; Implement merchandise presentation, restocking and recovery to maximize productivity; Consistently meet or exceed...

  • Guest Service Agent $13 HR

    1 day ago

    Greenville, United States Auro Hotels Full time

    ** Guest Service Agent $13 HR** **Job Category****:** Front Office **Supervisor****:** Derek Cooper **Requisition Number****:** GUEST01721 Showing 1 location **Job Details** **Description** **Job Purpose** The primary purpose of the Guest Service Agent is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and...

  • Orthodontic Front Office Coordinator

    2 hours ago

    Greenville, United States D4C Dental Brands Full time $16 - $18

    Join our dynamic team as a Front Desk Coordinator in our bustling dental office! We're seeking a dedicated individual to oversee all front office operations, ensuring top-notch service for our patients, parents, and guardians. This role prioritizes customer satisfaction and aims to provide a welcoming atmosphere.Schedule: Monday to Thursday, 7:30 AM to 5:00...

  • Guest Services Phone Chat Agent

    1 day ago

    Greenville, United States Auro Hotels Full time

    ** Guest Services Phone Chat Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT02673 Showing 1 location **Job Details** **Description** We are looking for candidates who have excellent phone communication skills with strong attention to detail and the ability to multi task. The ideal candidate will also have a warm welcoming voice,...

  • Member Services Supervisor

    6 days ago

    Greenville, United States Crunch Fitness Full time

    The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an...

  • Front Desk Admin 1st Shift

    Found in: Talent US C2 - 6 days ago

    Greenville, United States Phillips Staffing Full time

    We are seeking dedicated and organized individuals that can multi-task and follow directions. The candidate should be able to work productively in a medium-to-fast paced environment. Responsibilities:Meet and greet guests and visitors in the lobby. Answers all incoming calls on the main line, provides high-level customer support to caller’s inquiries,...

  • Dental Business Associate

    7 days ago

    Greenville, United States Sea Glass Periodontics & Implantology Full time

    Job DescriptionJob DescriptionWe are looking for a Dental Business Associate to join our team! If you have an upbeat personality, love to smile and believe you can add real value to our patients' experiences, please apply today!Functions include but are not limited to the following:Maintain and organize all administrative functions in the front office,...

  • Housekeeper Part Time-101020

    Found in: Careerbuilder One Red US C2 - 2 weeks ago

    Greenville, SC 29607, United States Extended Stay Full time

    Extended Stay - 1011 Woodruff Rd. [Room Attendant / Cleaning] As a Housekeeper at Extended Stay, you'll: Clean assigned guest rooms following company standards, policies and procedures; Stock carts and cart rooms if necessary or directed by management; Report all maintenance issues and any guest property that may be left in the room directly to the front...

  • Shuttle Driver

    1 day ago

    Greenville, United States Cambria Hotel Greenville Full time

    Job DescriptionJob DescriptionJob Summary:As a Shuttle Driver/Houseman at Cambria Hotel Greenville, you will be responsible for providing transportation services and assisting with some general duties to ensure a comfortable and enjoyable stay for our guests. This is a full-time hourly position in the hospitality industry, located in Greenville, South...

  • Shuttle Driver

    Found in: Talent US C2 - 4 days ago

    Greenville, United States Cambria Hotel Greenville Full time

    Job Summary:As a Shuttle Driver/Houseman at Cambria Hotel Greenville, you will be responsible for providing transportation services and assisting with some general duties to ensure a comfortable and enjoyable stay for our guests.This is a full-time hourly position in the hospitality industry, located in Greenville, South Carolina.This is an individual...