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Outreach & Enrollment Specialist - Tampa

4 months ago

Tampa, Florida, United States National Louis University Full time
Overview

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and asks how do we become more "student ready" so that we may better serve our students. We believe that through education we are able to empower change and build healthy communities. Our community works hard in the service of students and supports one another like a family.

What We Offer:

At National Louis University we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

What You Will Do:

This position will be responsible for executing the Enrollment and Outreach strategic plan to meet and exceed new student enrollment goals. As such, primary job functions for this position include: 1) building relationships with school and outside organization partners 2) participating and conducting local and regional recruitment events and 3) working with students to ensure they successfully move through the enrollment process.

Essential Responsibilities
  • Maintains a high level of knowledge regarding program and the enrollment process and is able to communicate, both orally and in written form, NLU's admission requirements, program offerings, basic financial aid requirements, and scholarship opportunities with any prospective students as well as stakeholders.
  • Contacts prospective students and determines their educational need. Assess and promptly responds to the needs and concerns of prospective students, via email, social media, phone and in person. Monitor systems tasks list to ensure all inquiries and tasks are completed in a timely manner. Meet or exceed high contact strategy plan.
  • Prepares reports of activities and tracking of prospects' and suspects' inquiries, applications, and student outcomes up to and including enrollment.
  • Builds relationships and act as the primary point of contact for partners to build knowledge of NLU community and generate inquiries. Actively pursues new educational partners for NLU through outreach and networking activities.
  • Develops and maintains a network of relationships that will serve to increase enrollment, such as alumni, current students, the business community, professional organizations, and student groups. Actively plans, attends and documents attendance at information sessions, school and district events, education fairs and community events.
  • Provides feedback and recommendations to management regarding recruiting strategies, customer service, communication, and recruitment programs.
Qualifications
  • Bachelor's degree required.
  • 1-3 years of experience working with students in an educational setting and/or experience in a sales environment.
  • 1-3 year of experience with Microsoft Word, Excel and PowerPoint. Additionally experienced Student Information Systems. Knowledge of social media tools such as Instagram, Snapchat, Facebook and Twitter.
NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

Special Instructions
Please Include the following along with your application: - Resume (Required) - Cover Letter (Optional) NLU Employees please also submit an Internal Posting Form